Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.2 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
by Antoine from Luanda
our kids not feeling welcome
Posted Jan 20, 2013
Pros: eating lychees with silverware for breakfast
Cons: attitude towards kids
We stayed five nights in the Safari suite and the overall feeling is mixed, as we had quite high expectations given the price tag (but it was high season though). Pros: -stunning room decorations and views, -feeling of exclusivity, luxurious and homey treatment of guests, helping with dinner reservations and sightseeing program. -top level room comfort, prepped several times a day. -quiet location away from the city hustle and bustle. on the downside: -the lady owning the hotel looked puzzled when I told her we had 3 young kids. She reminded our kids several times to be quiet when we checked in, and they were not shouting at all. We got the message so we did not use the pool at all during the stay, for fear of upsetting the other customers here (too bad, since we chose this hotel because of its pool in the first place). -we had to wait between 15mn and 40mn to have our coffee and hot chocolate at breakfast, -suite was not ready at 4pm when we arrived. -the Wifi did not work in our suite and the DVD player either. the TV programs could have been better. -the owner ended up charging us extra for our 3rd kid whereas we did not require an extra bed (our twin daughters always sleep in the same bed) and we skipped our last breakfast. As an extra justification for the kid surchage, she also said that Expedia had given us a 20% discount by mistake that we did not deserve. -no private parking despite location requiring a rental car. -our bed seemed a bit too short (190cm)
by Haley from London
Beautiful hotel, service could be better
Posted Jan 8, 2013
The Castle is absolutely beautiful and stunningly furnished. The breakfasts each morning were divine. It's nicely located - 5min drive to the beach and 25min drive to the CT city centre, wine regions and other touring spots. For the price the day-to-day service was somewhat poor - the small toiletries in the room on arrival weren't replaced every day, we had to ask for glasses and trays to be removed from the room even after it was made up. In general we often felt we had to do something ourselves as otherwise it seemed a bit of a bother to the woman running the hotel. Overall staff was lovely though, and to a degree this is just what to expect in boutique hotels.
by John from Dallas, TX, USA / Russia
Posted Jan 10, 2012
Colona Castle in a word was Fantastic, it exceed all expectations. Michael and Nicole were incredible hosts, they meet us upon check in, recommended and arranged dinner and sightseeing reservations, provided detailed driving directions and ensured our experience in Cape Town was memorable one. The breakfast included in the rate was a great plus, and the homemade marmalade is not to be missed! The pictures of the room and views on the website do not do justice and all of the personal touches (fresh fruit and brandy upon arrival, turn down service, etc) and friendly staff created a conflicting situation of whether to stay in the b&b or sightsee, lol. The location is just right for easy access to all the major sites and atmosphere is much better than staying in the city centre. If you're looking for an "experience" vs. just a place to sleep, I highly recommend Colona Castle.
by Josh from New York, NY, USA
Home away from home
Posted Jan 29, 2012
Pros: The staff, the room, view from the hotel.
Cons: Location; best to have a car to get around.
Location: Close to the rail line, but a distance from most destinations. With a car though it's perfectly central to anywhere you might want to go.
NIcole and Michael couldn't have made me feel anymore at home and comfortable than they did, I wish I could have stayed longer. They certainly went above and beyond to make sure my stay in their B&B and time in Cape Town was as enjoyable as possible.
by A verified traveler
Great hotel for families, couples, really anyone!
Posted Jan 23, 2012
Pros: All of it. The owners, the staff, the view, the decor.
Location: Perfect. Just a bit out of the bustle of town, but easy access to everything. The view is amazing.
It was absolutely wonderful in all regards. The owners, Michael and Nicole, were gracious and hospitable, and we had a fabulous time. I highly recommend their beautiful hotel! Their staff was also exquisite in their attention to detail and their superb manners.
by Angus from London, UK
Five star luxury
Posted Jan 3, 2011
Location: Waterfront - good atmosphere
Sitting on the hill side with wonderful views, Colona Castle gives you the opportunity to explore the other side of Cape Town you might just drive through. The owners are charming and have trained their staff to perfecion. The rooms are beautifully furnished and very comfortable. You will not be disappointed.
by A verified traveler from San Diego, CA
"Luxury just outside of Cape Town"
Posted Jan 8, 2010
The Colona Castle is truly a small, luxury hotel. Gracious staff and fascinating, most hospitable owners. Tranquil, elegant setting, with all the top-notch accessories. Wonderful local restaurants (Harbor House a must try). The Colona is about 25 min drive from the airport and equal distance from Cape Town. A train station is nearby and the hotel will arrange taxi service.
by A verified traveler from London
Posted Jan 11, 2007
Great hotel to stay in if you want something special. The standard and care of the hotel is very high. The decor is very splendid with many beautiful antiques on display. We had the 'Morrocan room' and I must say the bed was very comfortable!! No evening meals served when we stayed their although the hotel did book us into a gorgeous restaurant in the nearby Vine Yard, which just happened to one of the most fab meals of the holiday. Would definately recomend this hotel with it's stunning views over the lakes