Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Just for 1 night

Posted Oct 4, 2014
Great hotel. Was difficult to find, especially at night. As the signs from Main Road, were not obvious, going towards Mowbray. Good breakfast. Wifi worked well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Beautiful hotel

Posted Jul 31, 2014
Location: Is relatively close to the airport but not within walking distance to tourist attractions or downtown
Friendly and helpful staff. Checked in late at night and offered to open kitchen for us. Lofted suite was perfect as we had three people and everyone had own private space. Gym was excellent and breakfast had a wide variety of foods and beverages. Most enjoyable!!
4 out of 5
Recommended
for Everyone
by keith from swindon

Very helpful and friendly staff

Posted Jun 12, 2014
Overall a good hotel clean and tidy good facilities and very friendly staff. Only downside is that it's slightly to far from the V&A waterfront and City centre making it more than a quick walk.
5 out of 5
Recommended
for Families
by Andy from Midlands

Fantastic hotel - location not the best

Posted May 4, 2014 on Hotels.com
During our trip to Cape Town we stayed at the Double Tree on two occasions as we didn't have all our accommodation booked when we arrived in SA. We arranged for the Double Tree to collect us from the airport and on arrival at the hotel I was a bit worried about the location. Its in a semi-industrial area with various factory shops and a call centre. However after checking in we were informed the hotel ran a free shuttle service to and from he waterfront at regular intervals, plus its fairly cheap in a taxi. The hotel is very very nice and the staff are super helpful. The room we had on the 1st stay was good, however I managed to book a loft suite for our second stay that was excellent. The breakfast is fairly standard but good and there is a chef ready to cook eggs, pancakes and omelettes to order. I would definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for one night

Posted Mar 15, 2014
Pros: Great staff, very friendly and helpful. The hotels communal areas look good. The restaurant and bar are reasonably priced.
Cons: Free Wifi throughout the hotel, rather than on the ground floor only. Free shuttle to the airport.
Location: Location is not great and not the safest area and there is nothing touristy within walking distance, but there is a free shuttle bus.
The hotel is not in the safest past of Cape Town but there is a free shuttle bus into town. It is good if you are only staying for a short period of time. The hotel itself is lovely and the rooms are spacious will large bathrooms.
2 out of 5
Recommended
by Gerry from Bucks

Staff friendly but provide poor quality service

Posted Feb 6, 2014 on Hotels.com
This hotel is located in an area of Cape Town where (as advised in the hotels own bsdroom hand book "it is inadvisable to walk in the district surrounding the hotel and it is best to site see by car"). This would be fine if the concierge was ever at his desk, answered his telephone, or managed to book a taxi when requested!! Arranging a taxi appeared impossible. The booking system broke down when we were checking out, and the electronic key lock on our bedroom ran flat and had to be recharged late one evening before we could get into our room. So, poor location and poor quality service from front desk and concierge. Rooms are small, but adequate, On a positive note, meals are reasonably priced and good. Good bar.However, I will avoid staying in this hotel again.
5 out of 5
Recommended
by A verified traveler

Good hotel near the airport

Posted Jan 12, 2014 on Hotels.com
We stayed here one night before our flight. We wish we had stayed longer as the hotel was very nice (I'm not too sure about the area so do your research, we were a big group and so it wasn't a major concern for us). The rooms were excellent with easy car park access. We stayed in the loft rooms and they were very relaxing and comfortable. The airport is a short drive away.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean modern hotel

Posted Jan 6, 2014
You will need a car as it is not in a nice area, hotel is clean modern and has a great breakfast
4 out of 5
Recommended
by Calverts from USA

Good Value in Odd Site

Posted Jan 6, 2014 on Hotels.com
As others have noted, this hotel is in an odd site surrounded by factory outlet clothing shops in a semi-industrial area. The staff is attentive and helpful, breakfast better than most, decor a bit odd, but the room is nice. There's a complementary shuttle to the V&A, but make sure you know when and where it drops off. It runs a limited schedule. Cabs are $8 to $10 to the V&A depending on traffic which can delay considerably. All in all, if you cannot find something affordable downtown or on the waterfront, this will do quite nicely.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a quiet area

Posted Dec 28, 2013
We stayed for a week. Found it convenient for what we wanted. We rented a car so it was so easy for us to reach any of the places we wanted to visit.