2 outdoor pools, pool umbrellas, sun loungers
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Reviews of DysART Boutique Hotel

5 out of 5
DysART Boutique Hotel
17 Dysart Road, Cape Town, Western Cape

Reviews

9.6

Exceptional

Rating 10 - Excellent. 159 out of 198 reviews" "
Rating 8 - Good. 34 out of 198 reviews" "
Rating 6 - Okay. 4 out of 198 reviews" "
Rating 4 - Poor. 0 out of 198 reviews" "
Rating 2 - Terrible. 1 out of 198 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

7.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

STEVEN, FORT LAUDERDALE

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am a remote worker and detrimentally rely on availability of Wifi. During entire stay, Wifi never worked in room. Unlike most “boutique” properties in Cape Town, This property DOES NOT have a generator. This means, when load shedding (power outage) occurs twice daily, you will have no AC in your room without ability to safely move around or sleep in room. If you’re unlucky enough to get Room 5, please know that a random key is floating around according to Fred, a representative of property. Someone left the property without key and no one at property thought it was a safety risk to have a key floating around. Instead, management decided not to change the locks and give me the spare key. This leads to the next issue—(lack of) housekeeping. Management thought it was smart to have only one spare key for Room 5, which I had since the previous guest did not return key and they couldn’t bother changing the locks. Management didn’t tell me until the very last day of my stay after multiple requests were made to clean my room. On the last night before I left, management told me the the reason housekeeping didn’t clean was because they didn’t have a key. This property is a joke. If you are considering this property, I would suggest looking elsewhere at a property that is committed to safely, cleanliness, and customer experience. This property is not.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a great location. Staff were really friendly and welcoming, service was great. My only negative was the size of our room (we had room 9) which was quite small. I’ve since realised the hotel does have larger rooms so if you’re looking for a bit more space make sure you pick one of the other rooms.
Stayed 5 nights in Feb 2023

10/10 Excellent

Simon

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect boutique hotel!
Lovely boutique hotel in a quiet neighborhood near the waterfront and city center. Hotel staff were kind and helpful. I miss seeing Shelly's smile every morning!! She was so kind! Communication with the staff prior to our visit was fantastic. They organized airport transportation and a Langa Township tour with an excellent tour company.
Stayed 1 night in Nov 2022

10/10 Excellent

Yasmina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. The hotel staff were super friendly and helpful. Easy daytime walk to waterfront and V&A.
Stayed 1 night in Oct 2022

10/10 Excellent

Robert W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best small hotel and stay EVER and anywhere!
This was, for us, one of the nicest places we have stayed anywhere in the world. Certainly, in this specific instance and for us, the location, the personal interest and overall "vibe" was incredibly nice. Our contact with all staff and management was low-key but welcoming from my first booking efforts to the very end and beyond -- based on my booking a final day excursion through the Dysart's recs and assistance and letting that service deliver us to the airport promptly and with very modest concern. Did we love the Dysart? YES. Yeah, the breakfast food was amazing also!
Stayed 4 nights in Oct 2022

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small (10 rm) boutique-like hotel was a neighborhood gem! Close to everything in Green Point. Wonderful staff; best breakfast I’ve ever had traveling. (included). Would return in a minute. Our room had sea view of Robben Island.
Stayed 7 nights in Sep 2022

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
A super boutique hotel/guest house with lovely staff making our stay really enjoyable
Stayed 11 nights in Mar 2022

10/10 Excellent

Rajeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Boutique Hotel
Dysart is an intimate boutique hotel. Our stay was wonderful , management go the extra mile to accommodate you and make it feel like a home away from home. Shelly was amazing, she really makes the hotel five star. Hotel has stunning pool areas, and is walking distance to shops and restaurants. Will definitely go back.
Stayed 12 nights in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Highs and Lows, Has potential to be great.
Dysart has potential to be great. The location is excellent and the building is quite nice. Unfortunately we had a really strange check in experience and received some awkward pressure from the owners upon providing feedback that our room smelled of chlorine. Overall we may have just had an unlucky day and have to stress that the rest of the staff, for the most part, was really great.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Sila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
We loved our stay at Dysart. As it's a boutique hotel we really felt at home, enjoyed our chats with all the lovely staff and had a great and comfortable time
Stayed 4 nights in Mar 2019
Response from DD on Apr 17, 2019
Thank you very much for your positive feedback, we appreciate it!! :)

10/10 Excellent

renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from d on Feb 13, 2019
Thanks for the nice rating!

8/10 Good

Guddy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here six years ago and nothing has changed so felt that it could do with some modernising, such as the decor, the TV needs HD and more stations. Dennis and Shirley are the stars of this hotel, they will do everything to make your stay comfortable. Do not accept room number 1, because the noise from the outside air conditioning unit will lead to sleepless nights, it switches off at 3 am! They did offer a room change the next night but we used our ear plugs and tired from our day trips so fell asleep quickly. Felt that the owner should have been more friendly. Location is good for VA and Green Point.
Stayed 5 nights in Jan 2019

10/10 Excellent

Anon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from V on Jan 8, 2019
Thank you very much for your kind review!

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from e on Jan 8, 2019
Thank you very much for your kind review!

10/10 Excellent

Verified traveler

Wonderful stay. Very welcoming and helpful staff. Beautiful breakfast spread. Excellent location. Large rooms with lovely tasteful decor
Stayed 1 night in Nov 2018
Response from e on Jan 8, 2019
Thank you very much for your kind review!

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018
Response from d on Jan 8, 2019
Thank you very much for your kind review!

10/10 Excellent

Claire, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are looking for a small boutique hotel, this is the place! The staff was very nice, the room was well sized, and we felt very safe. This property isn't necessarily in a very walk-able area, but it is a close uber ride away to everything in Cape Town. We enjoyed the quirks and charm of this place.
Stayed 3 nights in Aug 2018
Response from v on Sep 26, 2018
Many thanks for your lovely feedback! Very much appreciated

10/10 Excellent

Karen, Roseville Ca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff in its entirety were friendly, respectful, and genuine with their hospitality! We enjoyed our stay here very much and would definitely recommend this quirky boutique hotel which was a quick ride and walk to the wharf area.
Stayed 3 nights in Aug 2018
Response from v on Sep 26, 2018
Many thanks for your lovely feedback, very much appreciated! :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming stay!
Everything about this hotel was just right! We loved it.
Stayed 2 nights in Jul 2018
Response from v on Aug 15, 2018
Many thanks for your wonderful review, we are happy you had an enjoyable stay and hope to welcome you back in the future!

8/10 Good

George

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice stay, but not our style.
Location good, but views of the sea incumbered by large buildings. Furniture and furnishings not that comfortable-- for millennials. Dennis was very helpful with reservations and information about Cape Town must-see sites and South African socio-political dynamics. Poor TV system.
Stayed 4 nights in May 2018

8/10 Good

Pablo

Liked: Cleanliness, staff & service, room comfort
Amazing staff and a cute little property
Mix up with the rooms initially but the staff did everything they could to make it right. The fact the room I had booked had been given to someone else did make me feel a little cheated as it was expensive. The staff are amazing so friendly and helpful. Property Needs a bit of TLC i.e a fresh lick of paint but I did enjoyed staying there very much.
Response from v on Apr 3, 2018
Thanks for the lovely feedback!

10/10 Excellent

Rachel, nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Beautiful and comfortable stay-the outdoor space is lovely and quirky. Staff were all very helpful.
Stayed 2 nights in Mar 2018
Response from v on Apr 17, 2018
Thank you for your lovely feedback, much appreciated!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Great boutique hotel in good location. Lovely plunge pool, friendly staff and convenient location.
Stayed 2 nights in Feb 2018
Response from v on Apr 17, 2018
Thank you for your lovely feedback, much appreciated!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2018

10/10 Excellent

Dave, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an absolute gem!
The staff put customers at the heart of everything they do. This differentiates DysART Boutique Hotel as other hotels may say this but to get that special feeling of being well looked after its all in the little details (the welcome, the nice conversations over breakfast / a glass of wine by the pool, the flexibility in service offers to guest, going the extra mile etc. I have stayed in hotel around the world and this stood out for me as one of the best in terms of overall value. The rooms are modern, well designed, spacious and comfortable. The breakfast is great and the overall ambiance around the pool is spot on.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South African Adventure
The hotel was tucked away on a quiet street. The staff were all very helpful and breakfasts were good. We could walk to the Victoria and Albert waterfront, about 15 minutes.
Stayed 2 nights in Oct 2017

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch!!
My friend and I absolutely loved this boutique hotel. It was beautiful (I am a designer) and you can see that the owner(a) spent time on details. The location was also great and the service impeccable. Loved the breakfast. We will for sure stay there again when and if back to SA.
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2017

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab little boutique hotel.
Lovely hotel and both Dennis and the staff are lovely. Bit out of the way and drivers hadn't heard of it so make sure you have an map and roaming to get there but will def be staying again. Room and bathroom gorgeous with private terrace and outdoor shower (as well as indoor) Only two downsides - lack of power sockets and bed a bit lumpy but still a great stay.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vuyo

Liked: Staff & service, room comfort
Convenient location
Experience was great and staff very friendly. The breakfast could use a revamp. There was a very basic cold breakfast served. Hot breakfast was a special order and some basics (like beef sausages) not available

10/10 Excellent

Dan, Windsor, U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, cosy hotel with great service
This lovely little hotel is absolutely perfect. Staff cannot do enough for you and the entire place oozes relaxation. I shall 100% definitely book this place for any future Cape Town trip as it is perfect.

10/10 Excellent

Maria, johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everthing was great will recommend this hotel.
Very nice location, on walking distance of Waterfront. Very helpfull and friendly staff. Breakfast was served outside and was very good. rooms are very nice. Number 10 is the best. We had a nice upgrade to this room with a nice private patio. Will definitely go back next time! Will recommend it if you like small hotels.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest House location was excellent. Within walking distance of restaurants and shops. The rooms were spotless.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot and friendly helpful staff. We had a wonderful stay.

10/10 Excellent

Andrew, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great little place, 15 minutes walk to the waterfront. The staff couldn't do more for us.

10/10 Excellent

Mr Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff in great location
2nd time at hotel, great location and helpful, friendly staff. V clean and imaginative rooms. Recommended for easy access to V&A .

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a residential area, but close to the Waterfront and stadium, we enjoyed the location and the property. Particularly enjoyed Dennis and his special attention to detail and his great personality!

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, intimate and comfortable
Extremely friendly and helpful staff, spotlessly clean, great ocean views and easy walk to cafe strip. Really enjoyed our stay here, would absolutely recommend it.

10/10 Excellent

Carey, Yeovil, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel, incredible staff and gorgeous facilities. Super helpful and always happy to go the extra mile. Totally recommended dysART and we'd definitely stay here again! Thank you for making our honeymoon perfect! PS, love the cat!

10/10 Excellent

Matthew, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Cape Town Hotel
This hotel is OUTSTANDING!!! Wonderful Staff and nice cozy feel. I highly recommend this hotel for a stay in Cape Town. It's a safe neighborhood and close to everything. I can't say enough good things about this place.

10/10 Excellent

Heulwen, Caerdydd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely boutique guest house/hotel about 20 minutes walk from Cape Town Waterfront. Would definitely stay there again.

10/10 Excellent

Aydonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth
An Absolute must stay establishment for the traveller that seeks affordable luxury with all the bells and whistles. The hotel offers amenities that exceeds international standards, our room was spacious, private and very luxurious. The big plus however was the service, the staff simply cannot do enough to make your stay special. The only disappointment was that the hotel was already booked and could not help us for our next trip. If you travelling to Cape Town book early, Dysart will not dissapiont!

10/10 Excellent

Neil, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect base for a Cape Town stay.
Lovely little hotel with great staff in a safe and secure location providing a perfect base to explore the sights, sounds and tastes of Cape Town. The room was fantastic and the hotel staff provided excellent recommendations for places to eat in the evenings.

10/10 Excellent

nat , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilled out, arty special boutique hotel
We had the best time ever at the hotel. The staff were amazing and looked after us so well. The room was beautiful with a love seat on the balcony positioned perfectly to watch the sun go down. The breakfasts were superb with a great selection of delicious foods. A short walk down to the V and A waterfront or a quick Uber in to town makes for a great location. Would highly recommend this place, nothing to fault at all.