Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom London
Lanzerac Hotel.Posted Jan 27, 2015
Pros: The outside dining terrace.
Cons: The bedrooms.
Location: The towns of Stellenbosch & Franschoek.
This hotel grows on you. They have delightful dining options, the food excellent & the ambiance of the whole Estate is first class. Our only problem was with the bedroom & bathroom which, whilst very spacious, is looking rather tired however, we understand, that extensive refurbishment work is being carried out during 2015. Altogether, we enjoyed our four days at the Lanzerac immensely & would not hesitate to go back.
for Everyoneby A verified travelerfrom Aus
WonderfulPosted Nov 22, 2014
Fantastic room, huge, all the comforts you would want. Staff helpful, arranging transport, bookings. Breakfast and dinner delicious. Could not fault.
for Getaway With Friendsby Karinfrom Copenhagen
A fantastic place - highly recommendedPosted Nov 8, 2014 on Hotels.com
We had an absolutely fabolous time in Lanzarac and can only recommend it. Fantastic service, amazing food, great surroundings and beautiful hotel including the wine and cigar lounge, which an extra touch to the place. A great off-set to a wine tour in Stellenbosch. We only wish they had room for us for more than one day.
for Familiesby A verified traveler
Perfection.Posted Oct 25, 2014 on Hotels.com
We really enjoyed our 4 night stay in this hotel. It felt luxurious from the moment we arrived on the tree lined drive. The staff were all friendly and accommodating taking a fussy child in their stride. We loved the restaurant, meals on the terrace and in the deli. The wine tasting was great. The only criticism would be that the restaurant menu was too restrictive for 4 nights so we ate out on the last night.
for Couplesby A verified traveler
Grand, yet datedPosted Oct 24, 2014 on Hotels.com
A grand hotel, but in need of a makeover.
by Rob Crewefrom Australia - WA - Perth
Posted Jul 17, 2014
Pros: Everything about this place screams excellence. Can't wait to go back!
Facilities: Outstanding; Value: Great deal; Service: Flawless, Go the extra mile, Phenomenal; Cleanliness: Gleaming, Beautiful;
by Alexfrom Hamburg
UngenuegendPosted May 2, 2014
Das letzte mal war ich vor 5 Jahren hier. Damals war alles den Vorstellungen entsprechend. Diesmal wurde ich bitterlich enttaeuscht. Beim Business Meeting wurde die Getraenkebestellung vergessen und nach 30 min sind Wir aufgestanden und weggegangen. Im Dachboden vom Zimmer 216 waren Nagetiere die Uns jeden Sonnenaufgang lautstark weckten. Das Abendessen brauchte 25 minuten. Normalerweise kein Problem aber wenn man hungrige Kleinkinder dabei hat ist es zu lange. Beim Fruehstuecksbuffet fehlten mal die Milch und andere Artikel weil kein Personal das Buffet betreute.
for Everyoneby Peter
Een Oase van rustPosted Mar 13, 2014
Geweldige ligging Prachtige kamers en Fantastische staff
by Michaelfrom cape town
Somthing Missing,Posted Jan 15, 2014
My wife and I decided to take a coupple of nights to celebrate our aniversary at Lanzerac. We booked a luxury room, only to be given a classic room, then told that the room was a luxury room when it was obvious that it was not. We were told that our room had a private pool- which was actually shared between three rooms and had any number of gardeners and pool cleaners making noise and certainly disturbing any sence of privacy. The room was dusty and had major cobwebs. The restaurant got our room service order wrong and delivered the wrong meal. All in all the basic little details were missing, no welcome fruit in the room, no paper in the stationary pad, no salt in the salt sellers, all in all we felt that for a five star hotel the amount of mishaps was inexcusable. We were left feeling taken advantage of, and we won't be coming back!
Recommendedby Rfrom Sydney
SuperbPosted May 27, 2013 on Hotels.com
Superb in every way - great rooms, attentive service, and lots of amenities on site.