Outdoor pool, pool umbrellas, sun loungers

Reviews of Oude Werf Hotel

4 out of 5
Oude Werf Hotel
30 Church Street, Stellenbosch, Western Cape

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 274 reviews" "
Rating 8 - Good. 53 out of 274 reviews" "
Rating 6 - Okay. 17 out of 274 reviews" "
Rating 4 - Poor. 9 out of 274 reviews" "
Rating 2 - Terrible. 5 out of 274 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay, Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed rooms, pleasant garden area, attentive staff and excellent service at the front office, reception, dining and housekeeping. All in all to be recommended highly.
Stayed 7 nights in Mar 2024

10/10 Excellent

Nadean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite Stellenbosch hotel! It is right on a walkable street with LOADS of restaurants and shops!
Stayed 4 nights in Feb 2024
Response from Oude Werf Management on Feb 25, 2024
Dear Nadean, Thank you for reviewing your Oude Werf stay. We are thrilled that you enjoyed your time with us and that Oude Werf has made the list as the favorite hotel in Stellenbosch. Located in the heart of Stellenbosch, all our guests are spoiled for choice between amazing restaurants,wine bars and shops all within walking distance. We trust that should your travels bring you back to Stellenbosch, we will be able to once more welcome you back to our lovely hotel. Kind regards, The Oude Werf Team

10/10 Excellent

Terence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great, ambience perfect, spotlessly clean, food wonderful. 10/10!
Stayed 6 nights in Feb 2024
Response from Oude Werf Management on Feb 25, 2024
Dear Terrance, Thank you for your fantastic review, we are delighted that you have enjoyed your stay with us at Oude Werf and that every aspect of your stay was thoroughly enjoyed to receive a fantastic 10 out of 10 rating. Here at Oude Werf we strive to provide a high level of service to each of our guests and make our them feel right at home and to see feedback such as yours shows that we are still on track. We look forward to welcoming you back soon.Kind regards, The Oude Werf Team

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with an excellent staff of warm and welcoming professionals. Our valet, Hilgard, was extremely helpful and friendly. We will definitely return and will highly recommend this fine hotel to our family and friends ! 👍😍
Stayed 2 nights in Feb 2024
Response from Oude Werf Management on Feb 13, 2024
Dear John, Thank you for your phenomenal review, we are overjoyed that you enjoyed your stay with us at Oude Werf and that our warm welcome and professionalism of our staff was one of the highlights of your stay. At The Oude Werf Hotel we strive to provide the best service and make our guests feel right at home and to see feedback such as yours shows that we are right on track. We look forward to welcoming you back soon.Kind regards, The Oude Werf Team

2/10 Terrible

Ailie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst hotel we stayed in during our trip to South Africa. Oude Werf is overpriced, shabby, dirty, and in dire need of a full refurbishment. Our room design was flat out awful; an example of which was that the only place to hang towels was above the toilet pan. Disgusting and unhygienic. I wish we'd booked elsewhere instead of wasting our last night here. The central location is the only positive, but it just makes the place a tourist trap.
Stayed 1 night in Feb 2024
Response from Oude Werf Management on Feb 13, 2024
Dear Ailie, Thank you for taking the time to review your stay at Oude Werf. Feedback such as yours allows us to improve our overall service delivery and constantly improve our product offerings. As a team we strive to deliver the best possible experience for our guests, and we are saddened to hear that we have missed the mark with your recent stay at Oude Werf.The hotel will be undergoing a soft refurbishment in the coming months, with a focus on updating our décor. We trust that this experience has not deterred you from visiting us in the future. Kind regards,The Oude Werf Hotel Team

4/10 Poor

Patrick

Traveled with family
The location is good. Room was clean and breakfast area staff were friendly. However front desk staff were lacking in hospitality. Reccomendations for drivers were grossly expensive for the short tours we requested. A 30 minute round trip was approx 90 dollars canadian. The driver did not wait for us. There was an issue with hot water for seversl says. As well with power sharing the generator at the facility was not adequate to run AC.i would not stay here again. Upon leaving i had to request compensation for the water issue. This is something that should have been offered. I found the lack of hospitality very odd for South Africa.
Stayed 5 nights in Jan 2024
Response from Oude Werf Management on Feb 13, 2024
Dear Patrick, Thank you for taking the time to review your recent Stellenbosch stay, your feedback is much appreciated.We are delighted to learn that during your stay our breakfast staff and hotel’s location, were highlights of your time with us. We were saddened to read about your experience relating to our recommendations for drivers and tours. Sadly, our team have no influence in pricing from these 3rd party suppliers and we have ensured to keep on speed dial those drivers and companies who are reliable and affordable. During your stay we had an unforeseen breakdown which impacted our hot water and generator capabilities. As hospitality professionals we appreciate feedback such as yours to improve our service delivery to our guests and to rectify our shortcomings. Kind regards, The Oude Werf Hotel Team

8/10 Good

Chanel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a great location. Lovely room, excellent breakfast. Wonderful staff.
Stayed 4 nights in Jan 2024

10/10 Excellent

Mark, Oakton

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely decorated rooms
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location on one of Stellenbosch’s most historic streets. Mix of older & newer structures and so too of rooms in different styles, all likeable. This time I had one of the older ones but with fully modern bathroom fittings etc. Based around a central courtyard which is a lovely area to sit both day & evening. Very charming. The restaurant with its own covered courtyard delivers some rather good dishes on its short menu. The bar is delightful, again with older style decor. A few too many steps at my age, and rather low water pressure. But these are the only mild shortcomings; otherwise it’s perfect. I did not use the valet parking this visit, but know from experience it’s gold dust in this location.
Stayed 5 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable facility, great location, on-site valet parking, exceptional staff, reasonable prices
Stayed 6 nights in Dec 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Great location, staff friendly, beautiful Hotel.
Stayed 2 nights in Oct 2023

2/10 Terrible

Lara

Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a great breakfast and lovely staff.
Stayed 4 nights in Aug 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
Our favorite place in Stellenbosch, so central.
Stayed 6 nights in Aug 2023

10/10 Excellent

Noirin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Oude Werf Hotel. We had a comfortable room and good facilities. The staff were very helpful and friendly. The breakfasts were excellent. We used the valet parking was useful as we had a car and elthe service was efficient.
Stayed 4 nights in Aug 2023

10/10 Excellent

AG

Stayed 2 nights in Jul 2023

10/10 Excellent

BSF Financial - Dean

Stayed 1 night in May 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was in an ideal location. Shops and restaurants all around. The rooms where luxurious and a delight to come back to. The staff were accommodating, informative, helpful, cheery and with a delightful well appreciated sense of humour.
Stayed 3 nights in May 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, room comfort
Excellent
Excellent. Staff all great. Thoroughly recommend although Bedrooms could do with refurbishment Perfect location.
Stayed 4 nights in Feb 2023

10/10 Excellent

Fabian

Stayed 1 night in Feb 2023

10/10 Excellent

Par

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of Stellenbosch. Friendly staff - especially impressed with concierge/security team. Lovely corner room but would have benefitted from second glazing also on side window as a fair bit of traffic/street noise. Also, would have been good to have internal phone numbers listed for when you want to get hold of reception/restaurant etc. Will stay again
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located in Stellenbosch. On main shopping and dining street. Very safe to walk around, a charming area with lots of dining options. The staff was very nice, professional, and accommodating. The hotel's original building is a historic property with an addition on the back. Breakfast was included with a large selection and a nice bar just off the lobby. Very good price value hotel. Full services including arranging a driver or tour to wineries in the area. Stellenbosch is a must-do trip when in South Africa. Would definitely stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oldest in town Best looking hotel stylish hotel in town
Stayed 2 nights in Sep 2022

10/10 Excellent

Eugene, Sandton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely central location. amazing dining options around the hotel. awesome place to explore the area from.
Stayed 3 nights in Jun 2022

10/10 Excellent

Lynn

Stayed 1 night in Jul 2022

10/10 Excellent

Brad

Stayed 3 nights in Jul 2022

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

10/10 Excellent

np

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at Oude Werf
Friendly, helpful staff. Great central location. Easy valet parking with good security. Fast and friendly room service from Carlyle. Very comfortable king bed in the Plenty room. Excellent continental and hot breakfast. Great option for a stay in central Stellenbosch.
Stayed 2 nights in Jun 2022

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice family run hotel in the centre of Stellenbosch.
Stayed 7 nights in Feb 2022

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great a really good location, excellent food and very friendly helpful staff.
Stayed 5 nights in Jan 2022

8/10 Good

Jacobus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Wonderful, centrally located hotel in Stellenbosch. Most places within walking distance. Slight glitch when the hotel did not make up my room after my first night, but other than that an excellent hotel with great staff
Stayed 2 nights in Jan 2022

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean property, good food, well positioned for Winelands, great student buzz in many surrounding cafe's and restaurants. Well insulated from the road so quiet and peaceful garden inside. Great valet parking service. Have stayed there before and will stay there again.
Stayed 4 nights in Jan 2022

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Lewis

Liked: Property conditions & facilities
Great stay
Hotel and location were outstanding. Bed super comfy for us. The only concern would be lack of a lift in our building. We were in room 220 on second floor which would be a problem for someone not able to climb 2 flights. Otherwise, all was outstanding. We had cappuccino one morning and dinner in the restaurant one night. Both were better than expected. Thanks for a wonderful stay.
Stayed 2 nights in Jan 2022

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location Very friendly and unfussy staff Highly recommended
Stayed 2 nights in Nov 2021

10/10 Excellent

Delva-Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
Was Sean s birthday spoilt with cake.... Excellent hotel had booked two rooms very clean and had balcony overlooking pool. Staff very friendly and breakfast was delicious served to your table hot and good value xxxxx should be a five star hotel
Stayed 1 night in Nov 2021

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful hotel
Fabulous stay, room was lovely, staff friendly. We will definitely be back
Stayed 4 nights in Mar 2021

4/10 Poor

LIZ

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My bed was not changed at all during my 8 days stay. I understood that I would have a recycle bin and led lights??? I had to ask for vanity and shower caps - surely these should be replaced every day. Day 1 received 500ml water thereafter 300 ml water??
Stayed 8 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking is problematic. If off-site, it takes longer than anticipated; BUT this can perhaps be communicated to the check-in guest; so nobody has unrealistic expectations. Having stayed at O W many a time before; I was not happy with the COVID restrictions at Breakfast. I really missed their buffet breakfast - but again, circumstancial. accepted
Stayed 4 nights in Mar 2021

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in great location. Very comfortable room and great breakfast. Only complaint was unstable wifi. When it worked it was good and fast. Other times it was very slow and disconnected frequently.
Stayed 3 nights in Dec 2020

10/10 Excellent

PeterLogan, Port elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect setting in Stellenbosch,easy walk to shops and great restaurants,good parking facilities and very friendly staff.....definately worth a stay if you want to explore the fantastic wine lands of the Cape
Stayed 3 nights in Mar 2020

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Oude Werf Team on Mar 5, 2020
Dear Valued Guest I hope that you are well. Thank you for your lovely feedback. We will share the compliments with John. We are passionate about our service delivery, and it show that we are indeed on the right track. We are looking forward in welcoming you soon. Oude Werf Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
Always a bonus to stay at Oude Werf Hotel. Keep up the excellent hospitality
Stayed 1 night in Feb 2020
Response from Oude Werf Hotel on Feb 26, 2020
Dear Valued Guest I hope that you are well. Thank you for your lovely feedback with regards to your stay here at Oude Werf Hotel. It was our pleasure to delighted and enhance your stay time with us. Feedback such as yours confirms that we are on the right track. We are looking forward in welcoming you back in the not too far future. Kind Regards Oude Werf Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
Response from Oude Werf Team on Feb 24, 2020
Dear Valued Guest I hope that you are well. We appreciated the feedback received with regards to our service delivery. The feedback confirms that we are still on the right track with delighting our guest on their stay. We trust this will not be your last stay here at Oude Werf Hotel, we are looking forward in welcoming you back in the not to far off future. Kind Regards Oude Werf Team

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely hotel with great facilities. Breakfast superb options. Even during load shedding the hotel restaurant offered great menu choices. All round pleasant experience. The hotel was also very good about making tourism bookings for us.
Stayed 2 nights in Feb 2020
Response from Oude Werf Team on Feb 24, 2020
Dear Valued Guest I hope that you are well. We appreciated the feedback received with regards to our service delivery. The feedback confirms that we are still on the right track with delighting our guest on their stay. We trust this will not be your last stay here at Oude Werf Hotel, we are looking forward in welcoming you back in the not to far off future. Kind Regards Oude Werf Team

10/10 Excellent

AlanT, Frimley UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in a good location with first rate staff.
Stayed 7 nights in Feb 2020
Response from Oude Werf Team on Feb 24, 2020
Dear Valued Guest I hope that you are well. Thank you for your lovely feedback with regards to your stay here at Oude Werf Hotel. It was our pleasure to delighted and enhance your stay time with us. Feedback such as yours confirms that we are on the right track. We are looking forward in welcoming you back in the not too far future. Kind Regards Oude Werf Team