Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by richdragtafffrom uk

extremely friendly staff

Posted Nov 26, 2013 on Hotels.com
ideal location for my purpose. welcomed on arrival by manager,Mynhardt. never had that before.
Comment from Hotel Management
Feb 1, 2014 by Mynhardt, Hotel Management
Dear richdragtaff Thank so much for sharing this stunning review with millions of users and potential GUESTS around the world. We pride ourselves with superb friendly service and most of all the friendliest STAFF around. I believe a first time stay GUEST should be greeted by the General Manager and I always try. Yes it is not always possible, but we sure try. Thank you so much once again and I hope we will be able to welcome you back in the near future. Kind regards Mynhardt de Jongh General Manager Protea Hotel Durbanville
5 out of 5
Recommended
for Everyone
by Paulfrom London

Great hotel!

Posted Oct 12, 2013
Pros: see above
Cons: restaurant ran out of orange juice at breakfast for several days
Location: A little out of the way up in the hills of Durbanville, a suburb of Cape Town, but with good views
This is a pleasant, clean, safe, attractive and well-appointed hotel on the outskirts of Cape Town, approximately 25 minutes drive to the centre. Spacious rooms, comfortable beds, friendly service by helpful staff, and good food in the restaurant. Breakfasts were impressive - with a choice of crispy bacon in addition to the usual soggy fat-dripping variety. The swimming pool was more of a pond than a pool, but nevertheless clean and refreshing. Good conference facilities as well.
Comment from Hotel Management
Apr 26, 2014 by Mynhardt, Hotel Management
Dear Paul Thank you so much for your kind words. You are so right that we are centrally located: 5 minutes from Durbanville commercial hub, 20 minutes from Cape Town International airport and 30 minutes away from the Waterfront and Stellenbosch Wine lands. It is great to see that you mention our friendly STAFF as BEST GUEST Service is one of our Principals. Our pool is not the largest pool, but it assists in instantly cooling one down in our hot summer’s days and it creates such a calming ambiance whilst sipping away on a cocktail in our pool and lounge bar. We are hoping to welcome you back in the near future. Kind regards Mynhardt de Jongh General Manager Protea Hotel Durbanville.
Comment from Hotel Management
Apr 26, 2014 by Mynhardt, Hotel Management
Dear Paul Thank you so much for your kind words. You are so right that we are centrally located: 5 minutes from Durbanville commercial hub, 20 minutes from Cape Town International airport and 30 minutes away from the Waterfront and Stellenbosch Winelands. It is great to see that you mention our friendly STAFF as BEST GUEST Service is one of our Principals. Our pool is not the largest pool, but it assists in instantly cooling one down in our hot summer days and it creates such a calming ambiance whilst sipping away on a cocktail in our pool and lounge bar. We are hoping to welcome you back in the near future. Kind regards Mynhardt de Jongh General Manager Protea Hotel Durbanville.
5 out of 5
Recommended
for Business Travelers
by Camila

Nice hotel

Posted Sep 20, 2012 on Hotels.com
Very nice hotel, spacious, comfortable and clean room with new furniture, friendly staff, amazing swimming pool area, good breakfast. The downside is that the hotel is far from the city centre and there are no shops close-by.
Comment from Hotel Management
Dec 21, 2013 by Mynhardt, Hotel Management
Dear Camila Thank you for your kind words. It is a stunning property with beautiful views of the vineyards and the friendliest willing STAFF you will find in Cape Town. I see that you commented about being far from the city centre and also far from shopping centres. It is such a pity as we do offer complimentary shuttle services at set times throughout the day within a 5 kilometre radius. We have a stunning shopping centre within 3 kilometres from our hotel. We will be so glad when we can welcome you back in order for you to visit many interesting sites in the surrounding areas. Kind regard Mynhardt de Jongh General Manager Protea Hotel Durbanville