Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Paris

Overlooking

Posted Nov 19, 2014
I was booked at this hotel and warned them off my late arrival. Reached out there at around midnight. They told me that my hotel was not that one but another neighbor hotel. I was transferred to African Pride which was a good hotel. The reality was that they overbooked and did not have the courage to let me know. For this reason I would not recommend this hotel.
3 out of 5
by A verified traveler

This is an 'all show, no substance" hotel.

Posted Nov 13, 2014
Pros: the bar and the milk shakes
The hotel is glitzy and loud. The lobby has music with a deep base beat even at 8 am and loud street noises on the weekends. My colleague was on the 1st floor and ended up wearing his earplugs to sleep at least once. The internet was hopeless. it only worked in the lobby, never in the rooms. But, the staff was very helpful and friendly. I did enjoy interacting with them although they did not know much about the surrounding food establishments or where to buy flowers or hostess gifts.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2014
I did not like the fact that the suites are located away from the main hotel.
3 out of 5
by A verified travelerfrom New York, NY

If only the AC worked...

Posted Oct 29, 2014
The hotel is very nice. It's in a good location, close enough to Long St but far enough away for the noise. But...it was pretty hot and the AC in my room worked great for exactly 2 of the 8 nights I was there. I complained about it just about every day and some days someone would come and look at it and other days they would not. Even when they did come it did not work. It really made it difficult to sleep (thank god I was out and about during the day).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Central location

Posted Sep 14, 2014
Stayed in suit 6 would definitely recommend. The main hotel was being renovated.. Was finished just before we left, looked amazing. Good food and the cleaning staff were amazing. Thank you
4 out of 5
Recommended
for Business Travelers
by Graham

Posted Jun 30, 2014 on Hotels.com
Konferensarrangemang var utmärkt trots att delar av hotellet var under renovering. Rummet var rent och bekvämt och maten god. Enda negativa aspekt var vid frukost ; det var svårt att få plats eftersom de inte hann med avdukning, framställning av rena tallrikar och glas mm. Annars en trevlig upplevelse.
4 out of 5
Recommended
for Getaway With Friends
by Brianfrom Atlanta GA

Great stay at Fire and Ice

Posted May 29, 2014 on Hotels.com
Great rooms- we had the 2 bedroom suite. Lots of space and amenities in the rooms. Hotel was fantastic. Awesome service. Only issue is that we felt like we weren't staying at the hotel as the building with the 2 bedroom suites are adjoining the hotel with no cut through directly to the hotel.
4 out of 5
Recommended
for Business Travelers
by Bryanfrom Boulder

Interesting theme

Posted May 17, 2014 on Hotels.com
This hotel had an interesting theme and good lounge area to work in. The elevators were pretty interesting.
4 out of 5
Recommended
by A verified traveler

Bekväma sängar

Posted May 3, 2014 on Hotels.com
Bra hotell. Ligger nära Long Street, vilket är en spännande gata. Utsikt över taffelberget. Bra val
4 out of 5
Recommended
for Couples
by CNijboerfrom Wiesbaden

Ordentliches Familienhotel

Posted Apr 14, 2014 on Hotels.com
Insgesamt gutes Hotel mit für den Preis angemessenem Service und Zimmer. Sehr schöner Park/Garten und gutes, wenn auch etwas teures, Spa. Die Einrichtung des Hotels ist manchmal nicht stimmig, bleibt nicht einem Stil treu. Am Gebäude selber könnte so manches mal wieder restauriert werden (Fensterläden außen, Markisen auf Terrasse zerrissen) ...