Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Ottawa, Canada

Beautiful Hotel, Excellent Service

Posted Jan 6, 2015
Pros: Big rooms, great service, positive experience.
Location: very close to Ryan's Kitchen restaurant which I highly recommend for a fantastic meal.
We stayed one night at the Protea in Franschhoek and it was one of our best hotel experiences in South Africa. The hotel is beautiful with a pool in the central courtyard. The rooms are very spacious and comfortable. Big bathtub in the the bathroom. The staff was excellent and sent us a bottle of champaign when they heard it was our honeymoon. Breakfast was included which was much appreciated.
4 out of 5
Recommended
for Families
by A verified travelerfrom Somerset West

Comfortable and friendly hotel

Posted Jan 5, 2015
Pros: Friendly, clean and very well situated for a walk to all the wonderful restaurants and shops of Franschhoek
Cons: A bit of a refurb to the rooms. Not much needed, just a little tired.
Location: Franschhoek is a great place to stray and this hotel is in a great location. We would recommend it
The pool area is very pleasant but the pool itself was a bit milky during our stay. Possibly the automatic cleaner wasn't working. The rooms were comfortable and perfectly clean if a little dated. Breakfast was lovely with plenty of variety and choice. The staff were very friendly and, in the main, efficient. We had a little hiccup with service around the pool but that was handled by the manager. All in all a very pleasant stay which we hope to repeat soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Jan

This traveler left a rating score only Posted Mar 14, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Johnfrom UK

Paradise in Franschhoek

Posted Feb 6, 2014 on Hotels.com
Hotel was great location , able to walk to most places. It was relaxed and comfortable. Staff very friendly especially Sarah at breakfast who could not do enough and was very professional and caring to our needs. Enjoyed the stay.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Mats Börjessonfrom Syd Afrika

Sköna sängar

Posted Jan 8, 2014 on Hotels.com
Allt var bra förutom att det fanns för lite solstolar.
4 out of 5
Recommended
for Families
by Jannefrom Protera hotell Franchook

Ett mycket bra och prisvärt hotell

Posted Dec 28, 2013 on Hotels.com
Hotellet har några år på nacken och det syns. Men servicen var toppenbra och stora sängar med en bra frukost.Kan absolut tänka mig att återkomma.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good as overnight stop or base for wine tasting

Posted Sep 16, 2013
We stayed for a night during a short tour around the Western Cape. I'd score execution very highly here (clean, new, everything worked first time) and scope/facilities as moderately good. It's a slightly identikit modern build hotel in which you will be able to sleep and have breakfast perfectly well, but the fun is to be had outside the hotel. But then since you're in one of the world's leading wine production areas, that's probably what you were intending to do anyway.
3 out of 5
Recommended
by Nicolaasfrom Cape Town

Poor Breakfast Selection

Posted Mar 19, 2013 on Hotels.com
For a four star Hotel I thought the Breakfast selection and available quantity was poor.