Ratings based on 66 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Yorkshire
Excellent hotel, staff, restaurant & location.Posted Oct 13, 2014
Pros: Restaurant , rooms, view & location
We had a wonderful stay at the Queen Victoria, from check in to check out all staff were very friendly and attentive. The Dash restaurant was excellent, we ate there twice during our stay. Location is ideal for the Waterfront attractions without being noisy. Thank you to all staff.
for Everyoneby A verified traveler from London
Wonderful relaxing hotel with amazing breakfastPosted Sep 22, 2014
Most comfortable bed in South Africa! The staff could not have been friendlier or more helpful - they were fantastic.
for Couplesby A verified traveler from Sydney
Great Hotel just a stones throw from V & APosted Aug 31, 2014
Pros: Great location at V & A but away from the hustle and bustle.
Cons: Room request procedure. Seemed to be little planning with regard to this.
Location: Perfect, with heaps to do at the V & A waterfront and a very safe part of Cape Town
Kicked off to a rocky start as we had requested an upper floor room which didn't happen. However the staff were excellent and were able to rectify the issue later during our stay. Great staff, great location and very comfortable rooms. Many thanks QV!
for Everyoneby A verified traveler from Vancouver, BC
Great boutique hotel in the heart of Capetown.Posted Aug 27, 2014
From the moment we arrived to when we left 3 days later, everything was great. The room, the service, breakfast, location, views (peak a boo of the harbor, but great view of Table Mountain from the lounge and dining room. Highly recommend.
for Everyoneby A verified traveler
Posted Aug 22, 2014
Lovely, comfortable, well located hotel. Very good breakfast. Nice perk was before bed treats. Nothing bad to say.
for Everyoneby A verified traveler
Superb HotelPosted Aug 9, 2014
Pros: The staff were just exceptional
Cons: Self contained facilities - eg own spa
Location: Fantastic location on the waterfront
Fantastic experience staying at this hotel. Everything about it was just perfect.
Recommendedby Rita Hardy- Kaaron Johnson from Chicago, IL
AMAZING!!!!!!!! BEST PLACE TO STAY!!! VERY NICE!Posted Jul 24, 2014 on Hotels.com
This was a AMAZING hotel! Everything was very nice, very clean and up to part! I would recommend this hotel to anyone who will be visiting! The staff was GREAT!!! They were really helpful and nice. Anything we asked for they did with no problems. Must STAY!!!
Recommendedby A verified traveler
Best Hotel Experience EVERPosted Jul 14, 2014 on Hotels.com
We travel a lot for work and for fun, this was the best overall hotel experiences ever. The staff was exceptionally professional. The hotel and guest rooms are gorgeous. The included breakfast is fabulous. The staff anticipated our every need, including my food allergies with breakfast. Carol and Elisabeth were our servers and they were fantastic. The hotel offers turn down service with a different bite sized dessert each night. We arranged for car service to and from the airport because there are some private taxis that can be a bit dubious and we did not want to take the risk. The hotel is affiliated with the V&A Hotel so you can have breakfast there too. We had dinner at this hotel and also at the V&A both were very good. Gershan at the front desk arranged many of our tours and the tours were good. If we visit Cape Town again we would stay at the waterfront, specifically at the Queen Victoria.
for Familiesby A verified traveler from Ireland
Excellent location near waterfrontPosted Jul 4, 2014
Pros: The food was excellent. The hotel was spotless throughout.service was excellent
Cons: The hotel lacked atmosphere and character - it was nearly too clean, too perfect. Perhaps a television or some music would help.
Location: Lots of really nice restaurants nearby. Many interesting shops at the waterfront. Bus tours terminus, Acquarium, link to Robben island really close.
I needed somewhere really nice to stay as I had just completed 2 weeks of voluntary work. This hotel was perfect.
for Overnight Stay Before Destinationby A verified traveler
Superb hotel and servicePosted Jun 29, 2014 on Hotels.com
Excellent hotel, great faclities, room and service, friendly staff very helpful. 10 out ouf 10 recoommend highly.