Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

A very pleasant stay

Posted Dec 13, 2014
The hotel services and staff made this trip enjoyable. Totally professional and unobtrusive.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rio de Janeiro

Great location! Their restaurant Dash was the best

Posted Dec 9, 2014
Pros: Everything! Great bathtub - nice bath salts!
Location: V&A waterfront at your doorstep
Dash restaurant was great food for a great price. We really enjoyed the location. Nice turn down service in the evening (goodies are involved). The staff was very helpful with making all of our reservations - they even helped get a rental car for the day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Ibrahim was the star

Posted Dec 9, 2014
I'm an American who stays in Joburg. Been undergoing some difficult surgeries as of late and my mother came from the U.S. to assist through some so I treated her to a weekend in Cape Town. The price from Expedia was cheaper than I expected and the hotel treated us like we were paying double. The restaurant had the best dinner than I've had in many months. The room was everything I needed and wanted, and the staff were great. The real star was Ibrahim, the manager, who acted as our special concierge. Made us feel like we were the only ones at the hotel. he booked us a great private tour along the Cape of Good Hope, and worked hard without asking to find restaurants and other bookings for us. If he's the face of the Queen Victoria, the hotel owners should know how well they've got it. He was exceptional. Thanks again, Ibrahim!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Africa

Lovely Hotel, great location

Posted Nov 4, 2014
Pros: Everything
Had a very pleasant stay. Would highly recommend. Small Boutique hotel in the heart of the waterfront
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect gelegen hotel

Posted Oct 17, 2014
Pros: Ligging, eten, inrichting, personeel.
Mooi ingericht hotel met zeer vriendelijk personeel, heerlijk ontbijt en bijzonder en lekker restaurant op een perfecte locatie in Kaapstad; heel rustig gelegen en toch sta je binnen een paar minuten lopen midden in The Waterfront.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Yorkshire

Excellent hotel, staff, restaurant & location.

Posted Oct 13, 2014
Pros: Restaurant , rooms, view & location
We had a wonderful stay at the Queen Victoria, from check in to check out all staff were very friendly and attentive. The Dash restaurant was excellent, we ate there twice during our stay. Location is ideal for the Waterfront attractions without being noisy. Thank you to all staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Wonderful relaxing hotel with amazing breakfast

Posted Sep 22, 2014
Most comfortable bed in South Africa! The staff could not have been friendlier or more helpful - they were fantastic.
5 out of 5
Recommended
for Business Travelers
by Klemfrom Australia.

Friendly staff

Posted Sep 8, 2014 on Hotels.com
Good choice for my work and my wife's leisure. Very convenient spot for a conference nearby. Staff intelligent and helpful.
5 out of 5
Recommended
by J&Jfrom Central NSW

Great location, good restaurant for breakfast &din

Posted Sep 8, 2014 on Hotels.com
Great place to relax at end of our stay in South Africa. Location excellent, staff obliging . Not a large hotel so quiet, but every convenience. Breakfast buffet good, dinner at night wonderful food & presentation.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Sydney

Great Hotel just a stones throw from V & A

Posted Aug 31, 2014
Pros: Great location at V & A but away from the hustle and bustle.
Cons: Room request procedure. Seemed to be little planning with regard to this.
Location: Perfect, with heaps to do at the V & A waterfront and a very safe part of Cape Town
Kicked off to a rocky start as we had requested an upper floor room which didn't happen. However the staff were excellent and were able to rectify the issue later during our stay. Great staff, great location and very comfortable rooms. Many thanks QV!