Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Yorkshire

Excellent hotel, staff, restaurant & location.

Posted Oct 13, 2014
Pros: Restaurant , rooms, view & location
We had a wonderful stay at the Queen Victoria, from check in to check out all staff were very friendly and attentive. The Dash restaurant was excellent, we ate there twice during our stay. Location is ideal for the Waterfront attractions without being noisy. Thank you to all staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful relaxing hotel with amazing breakfast

Posted Sep 22, 2014
Most comfortable bed in South Africa! The staff could not have been friendlier or more helpful - they were fantastic.
4 out of 5
Recommended
for Couples
by A verified traveler from Sydney

Great Hotel just a stones throw from V & A

Posted Aug 31, 2014
Pros: Great location at V & A but away from the hustle and bustle.
Cons: Room request procedure. Seemed to be little planning with regard to this.
Location: Perfect, with heaps to do at the V & A waterfront and a very safe part of Cape Town
Kicked off to a rocky start as we had requested an upper floor room which didn't happen. However the staff were excellent and were able to rectify the issue later during our stay. Great staff, great location and very comfortable rooms. Many thanks QV!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Great boutique hotel in the heart of Capetown.

Posted Aug 27, 2014
From the moment we arrived to when we left 3 days later, everything was great. The room, the service, breakfast, location, views (peak a boo of the harbor, but great view of Table Mountain from the lounge and dining room. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2014
Lovely, comfortable, well located hotel. Very good breakfast. Nice perk was before bed treats. Nothing bad to say.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb Hotel

Posted Aug 9, 2014
Pros: The staff were just exceptional
Cons: Self contained facilities - eg own spa
Location: Fantastic location on the waterfront
Fantastic experience staying at this hotel. Everything about it was just perfect.
5 out of 5
Recommended
by Rita Hardy- Kaaron Johnson from Chicago, IL

AMAZING!!!!!!!! BEST PLACE TO STAY!!! VERY NICE!

Posted Jul 24, 2014 on Hotels.com
This was a AMAZING hotel! Everything was very nice, very clean and up to part! I would recommend this hotel to anyone who will be visiting! The staff was GREAT!!! They were really helpful and nice. Anything we asked for they did with no problems. Must STAY!!!
5 out of 5
Recommended
by A verified traveler

Best Hotel Experience EVER

Posted Jul 14, 2014 on Hotels.com
We travel a lot for work and for fun, this was the best overall hotel experiences ever. The staff was exceptionally professional. The hotel and guest rooms are gorgeous. The included breakfast is fabulous. The staff anticipated our every need, including my food allergies with breakfast. Carol and Elisabeth were our servers and they were fantastic. The hotel offers turn down service with a different bite sized dessert each night. We arranged for car service to and from the airport because there are some private taxis that can be a bit dubious and we did not want to take the risk. The hotel is affiliated with the V&A Hotel so you can have breakfast there too. We had dinner at this hotel and also at the V&A both were very good. Gershan at the front desk arranged many of our tours and the tours were good. If we visit Cape Town again we would stay at the waterfront, specifically at the Queen Victoria.
4 out of 5
Recommended
for Families
by A verified traveler from Ireland

Excellent location near waterfront

Posted Jul 4, 2014
Pros: The food was excellent. The hotel was spotless throughout.service was excellent
Cons: The hotel lacked atmosphere and character - it was nearly too clean, too perfect. Perhaps a television or some music would help.
Location: Lots of really nice restaurants nearby. Many interesting shops at the waterfront. Bus tours terminus, Acquarium, link to Robben island really close.
I needed somewhere really nice to stay as I had just completed 2 weeks of voluntary work. This hotel was perfect.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Superb hotel and service

Posted Jun 29, 2014 on Hotels.com
Excellent hotel, great faclities, room and service, friendly staff very helpful. 10 out ouf 10 recoommend highly.