Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Ireland

Excellent location near waterfront

Posted Jul 4, 2014
Pros: The food was excellent. The hotel was spotless throughout.service was excellent
Cons: The hotel lacked atmosphere and character - it was nearly too clean, too perfect. Perhaps a television or some music would help.
Location: Lots of really nice restaurants nearby. Many interesting shops at the waterfront. Bus tours terminus, Acquarium, link to Robben island really close.
I needed somewhere really nice to stay as I had just completed 2 weeks of voluntary work. This hotel was perfect.
5 out of 5
Recommended
for Everyone
by AJ from Cardiff, UK

Great hotel close to the Waterfront.

Posted Apr 30, 2014
Fantastic service from the hotel staff. Great room with twin beds and a magical bathroom. Breakfast was a joy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well done, quiet hotel in the busy V&A area

Posted Apr 20, 2014
Pros: hotel design, breakfast
Cons: service
Location: V&A waterfront
Good experience, would stay there again. The staff were all well meaning, though sometimes service wasn't as expected. Some slow concierge and restaurant services. Hotel is beautifully done. Quiet rooms, not typical of V&A waterfront area. Great breakfast. Note that it's not super easy to find, so some cabbies have trouble finding it.
5 out of 5
Recommended
for Couples
by NYGH2014 from Toronto

Boutique Hotel on the Waterfront

Posted Feb 20, 2014
Pros: Everything
Cons: Nothing
Location: In the Waterfront complex. Close to everything.
Great Luxury hotel away from the bustle, but still in the Waterfront complex. Beautiful design of common areas and rooms. Great buffet breakfast, also available at the sister hotels. Close to all Cape Town attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location.

Posted Jan 31, 2014
Pros: Convenience and quality.
Cons: The staff could be better trained.
Location: Excellent location, lots to do nearby.
5 out of 5
Recommended
for Families
by Senior couple from Surrey

immaculate hotel in every way

Posted Jan 26, 2014 on Hotels.com
Lovely hotel right by the V & A Waterfront. Top top hotel but not cheap!
5 out of 5
Recommended
by Chris from NYC

Treat Yourself!

Posted Jan 25, 2014 on Hotels.com
My wife and I spent the first 3 days of our Christmas holiday at the Queen Victoria hotel. It goes without saying that the hotel's location is great, but what really made the difference for us was the comfort of our room, the incredible service of th hotel staff, and the quality of the food (the breakfast is amazing). Highly recommended!
5 out of 5
Recommended
for Everyone
by mark from Deal, England

Perfectly placed for the action without the noise

Posted Jan 22, 2014
Small and relaxing hotel with massive rooms. The QV is directly opposite the waterfront action but just far enough away to avoid the noise and bustle. The pool and gym are well equipped. Top notch breakfast and the restaurant Dash is deservedly highly rated.
5 out of 5
Recommended
for Families
by A verified traveler

Great hotel

Posted Jan 19, 2014 on Hotels.com
Fantastic location, beautiful hotel, excellent staff. I wish all hotels were like that... The hotel is not too big, nor small. Very comfortable beds, large bathroom. + + +
5 out of 5
Recommended
for Everyone
by \marsha from New Forest

Great hotel

Posted Jan 12, 2014
Pros: Everything
Cons: Dash restaurant staff attention to detail
Location: see above
Great hotel across the road from V & A Waterfront and hop on hop off buses. Couldn't fault it.