Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Nairobi
Excellent centrally located hotelPosted May 5, 2014
Pros: Large room, kitchen, staff friendlyness, pool/garden, good breakfast.
Cons: hot breakfast included (or offered instead of cold breakfast). The carpet could have been a bit cleaner.
Location: Excellent restaurants. Wine, Champagne, cheese and chocolate tastings. Picnics (Warwick is highly recommended) hiking, wild life parks
We stayed at ReaLou for seven nights in April 2014 and enjoyed it very much! Our room was big, had a small kitchen (perfect when you have small kids) and a large bathroom. Breakfast was served right outside the room on the veranda. (Unfortunately only cold breakfast is included in the price, hot breakfast is extra.) The garden has a swimming pool which the kids loved. The staff and also the owner were very nice and always eager to help out and inform us about interesting things to do and places to visit. The hotel is centrally located in Franschhoek and restaurants, supermarkets etc are easily reached on foot. It was our third time in Franschhoek and we think it is a perfect base to explore the area around Stellenbosch, Franschhoek and Paarl.
by Christine from Washington, DC
DisappointingPosted Mar 17, 2014
Pros: There was one very professional employee, Innocent, whom I would highly recommend. He was gracious and helpful and a pleasure to speak with.
Cons: Service in general.
I have been to Franshchoek before and the other places I've stayed had an extremely high quality of service and were immaculately presented - even without a high price tag. Realou, on the other hand, didn't respond to an email request for the promised complimentary airport transfer, and the room had cold, tile floors and many small signs of carelessness, like instant coffee rather than a coffee press. My biggest complaint was that the owner was dismissive of small requests and acted like I was in the way, rather than a guest.
for Couplesby Jenny from Sussex UK
Good value in a good locationPosted Feb 17, 2014
Pros: Staff and location
Location: quiet yet close to town, also close to a number of good golf courses
This guest house is in an excellent location on a quiet street close to the centre of town. we thought that it was great value, with a small swimming pool and lovely outside area to have breakfast or relax after being in town. The staff were superb.
by Mark from Cape Town
A night in FranschoekPosted Sep 24, 2013
Pros: Staff, location
Cons: General upkeep and cleanliness
The Realou guest house is in a fantastic position just off the main road in the village and within walking distance to many of the town's nice eateries. The room was reasonably equipped but unfortunately our stay was not as memorable as it should have been. The establishment is a little rundown and was not nearly as clean as it should have been, which was utterly disappointing given the high expectation. The lack of secure parking was also worrying. 3-star at best!