Ratings based on 102 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Melbourne
Excellent hotel with great views of Table MountainPosted Jul 27, 2014
Pros: Really good service and food at very reasonable prices. All of their restaurants offer excellent menus and top service.
Cons: Hard to improve on exceptional performance.
Location: Location is central but about 20 mins walk from e.g.the conference centre. The city is interesting with plenty of security on show. Taxis cheap.
A very comfortable hotel with exceptional levels of service. Staff really go out of their way to make guests welcome and the standards are first class. Would recommend this a great place to stay in Cape Town
for Everyoneby A verified traveler
Posted Jul 16, 2014
Wonderful stay at a great hotel. Super attentive and helpful staff.
for Everyoneby A verified traveler from scarborough uk
taj hotel cape townPosted Jul 9, 2014
Pros: Nothing was too much trouble for the staff to facilitate when asked to do so and in doing this made the stay more than enjoyable
Cons: gym a little small if you like that type of thing as with the small pool
Location: central location for town centre and a hub for attractions nearby
a most enjoyable stay from day one early check in but no problem as room made available. most attentive and helpful friendly staff throughout our stay. Room very well appointed and well maintained throughout. Breakfast a most enjoyable experience with all tastes well catered for. Mint restaurant most satisfactory and reasonable price wise. A smoking room adjacent to lobby available for those who need one.
for Couplesby Fred from Melbourne
Old School ElegancePosted Jun 21, 2014
Pros: The staff are extremely well trained and go out of their way to make you feel at home. Nothing is too much effort.
Our second stay at this hotel. Definitely our first choice whenever we visit Cape Town.
for Couplesby A verified traveler
Great hotel near Company GardensPosted Apr 27, 2014
Great staff, nice hotel near city center. Safe neighborhood. About a mile f Rom V&A waterfront.
Recommendedby Tony D from San Francisco
They treated us like FamiyPosted Apr 26, 2014 on Hotels.com
Within a day or two, all the key staff -- the concierge, the maitre D', and some of the front desk all learned our names. There wasn't enough they could do for us. It was sad to leave it all behind when we left Cape Town.
for Everyoneby A verified traveler
This was a great hotel!Posted Apr 18, 2014
Location: The location wasn't the best in terms of the surrounding area, but it was in close proximity to a lot of things.
The staff and accommodations were wonderful. Matthew was absolutely fantastic! It was sure to help in any way he could and made our stay enjoyable. The hotel is very clean and nice. When you come, make sure you sign up for the 'Taj Club Member' experience, it definitely will increase the enjoyment of your stay. You get 'happy hour,' 'afternoon tea,' and personalized service! It's definitely worth the extra money.
Recommendedby Sailesh Varma from USA
Posted Apr 13, 2014 on Hotels.com
Excellent. It was great.
for Everyoneby Julia from London
Great central hotelPosted Apr 5, 2014
Pros: Pool & gym were excellent. Staff were all very friendly and welcoming - excellent service.
Great hotel - comfortable modern rooms, great breakfast, unusually good gym and a 15m pool.
for Familiesby Terry from Edmonton, AB
Very Welll Located Fantastic HotelPosted Apr 3, 2014 on Hotels.com
The room we stayed in definitely had the wow factor. Service and food were 5 star. Located in the heart of Cape Town.