Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
Recommendedby On-the-go! from Vancouver
A Home away from HomePosted Jul 25, 2011
I stayed at the Bay for thirteen nights on a recent business trip. I traveled alone for the first week and my husband accompanied me for the second week. From the moment you set foot in this hotel, you are welcomed as if at home. The hotel is impeccably kept, service is consistently great, the room overlooking the pool and ocean was clean and well maintained. Loved staying at the Bay. Kudos to all the staff!
Recommendedby A verified traveler from San Francisco
Fabulous hotel in a fabulous locationPosted Dec 17, 2010 on Hotels.com
Fabulous hotel in a fabulous location, with excellent service and amenities. The beach view from our balcony was stunning and the living area was exactly what we needed to relax and chill out after a hectic few weeks travelling around the country. Staff were kind enough to give us a late check out at no extra charge as our flight was not till later in the day. Would highly recommend this hotel.
Recommendedby A verified traveler
amazzzzzingPosted Oct 7, 2010 on Hotels.com
Amazing hotel - great location, friendly and helpful staff, fantastic facilities! Don't stay anywhere else! :)
for Business Travelersby A verified traveler from London
The Bay Hotel is a gemPosted Sep 24, 2010
The Bay Hotel is a beautiful hotel in a lovely location by the beach. Rooms are very well appointed and comfortable. What really sets this hotel apart, though, is the quality of the service. Everyone, from the front desk, to the pool area staff to the restaurant staff, is truly accomodating and warm. It makes what is a very good hotel into a world class one. I just wish the prices were more often within our corporate limits so we could stay there all the time! The spa is also wonderful; I had several treatments while there and all were excellent. I highly recommend taking advantage of the fact that it's right there in the hotel, and you can even walk right out onto the pool deck afterwards.
for Couplesby A verified traveler from Philadelphia, PA
Aaazing Cape TownPosted Jul 7, 2010
Stunninging hotel, amazing location, a real treat!!!
Recommendedby A verified traveler from Lehi
Couldn't Have Asked For Better!Posted Feb 13, 2009 on Hotels.com
We absolutely loved The Bay Hotel. Our experience was wonderful. The hotel was clean and comfortable. We loved our bed. It had to be the most comfortable bed we've ever slept in a hotel. The staff was amazing and so friendly. We stayed at the hotel for a week and we really didn't want to leave. Everything about our stay was great! All the restaurants on the street were great. It made it very convenient for grabbing dinner every night and to have so much to choose from. The only thing that made me sad was that I know we probably won't be back anytime soon because South Africa is so far away from our home. If I could we would stay at this hotel everytime we visited Cape Town. We couldn't have asked for better!
Recommendedby A verified traveler from London
I'll be back next FebuaryPosted Feb 9, 2009 on Hotels.com
The hotel,the food, the weather, the beach what more could one want from a holiday.
Recommendedby A verified traveler from London
Think this is probably 4 star and needs a lick of paintPosted Jan 19, 2009
I stayed with a friend in a twin room. My friend had been before and felt like the hotel had lost some of its glamour and we both felt it needed a bit of a revamp. The service was mostly exemplary but occasionally led astray by restaurant recommendations and a hire car that was supposedly booked for us wasn't. Overall felt that this is a 4-star hotel rather than 5
Recommendedby walter from USA
The Bay was okPosted Dec 27, 2008
Good hotel for the party types but if you want a quiet area do not stay here. The rooms were very confortable in a modern flair. The service was very good and the food was fine. If you need a car do not use the hotel car service. It is three times as much as a cab and it was never on time. I had to wait 45 minutes past my pick u time on several occations.
Recommendedby A verified traveler from Midlands
Best holiday so far!Posted Dec 5, 2008
Myself and my girlfriend stayed at this hotel at the end of November. We had stayed for 5 nights before flying off on Safari and then returning for another 3 nights before reluctantly flying back to the UK. I have stayed at some pretty good hotels over the last few years, none of which came anywhere near the standard of The Bay. I have found over the years that 5 star hotels seem to be too "yes sir", not The Bay. Although the service goes further than the 5 stars this hotel deserves, everybody wants to be your friend. The atmosphere and friendliness of the hotel is superb! The guys working around the pool decks are some of the most friendly peoeple I've had the pleasure of meeting. The views over the ocean are amazing, more so because of the many Humpback Whales playing out at sea. We miss Camps Bay and miss The Bay hotel even more! We WILL be going back!......SOON!