Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome!!!

Posted May 18, 2015
Breakfast was a bit of a hit and miss. But the rest rest just amazing...
2 out of 5
by A verified traveler

Previously one of the Best Hotels in Cape Town

Posted May 12, 2015
I was a previous regular guest with the Bay Hotel. Changes of management have destroyed the friendly and accomadating culture. If you are going to spend that kind of money there are a number of better hotels in the area. The issues stem from the Guest Relations Manager all the way down to the front desk staff. The other staff are still fantastic and have been their for ages. I hope they can get their act together.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Johannesburg

Great location - staff need proper management

Posted May 11, 2015
Pros: Location
Cons: Hotel getting a bit tired and needs renovation in bathrooms
Location: Great location and close to a great selection of good restaurants. Across the road from the beach. all within walking distance so no need for a car.
Delay and rudeness at check in time. Check in staff very grumpy and unhelpful. Room was supposed to have a full sea view but view was blocked by trees. Pools were not clean (green and dirty) but main pool was good. Great location (although quite noisy). Breakfast staff were friendly and efficient. Load shedding a challenge and limited electricity over this period (spa issue for sauna and steam-room).
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
Heerlijk verblijf in prachtig gelegen hotel in trendy Camps Bay
3 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Poor staff service, beautiful surroundings

Posted Mar 7, 2015
We stayed for the night here, and stayed many other luxurious places in SA. This hotel itself was beautiful, as was the views of the mountains and ocean. However we found the staff to be very unhelpful and provide poor service from beginning to end. Food was not great - had lunch at bistro and breakfast in the morning. Would definitely eat other places rather than on site. This is quite disappointing considering the prices your paying to stay in a hotel that's rated 5 star but only provides 3 star staff service & food.
4 out of 5
Recommended
for Couples
by philippefrom Provence

Belle situation mais prix élevé.

Posted Feb 9, 2015 on Hotels
Excellente situation devant la plage.Parking payant mais très pratique. Hôtel un peu vieillissant.Très beau petit déjeuner. Le personnel est prévenant ,mais pas toujours très professionnel pour un établissement de ce prix. Mais il n'y a pas trop de choix équivalent à Camps Bay. Rapport qualité /prix insuffisant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Great location, great rooms but some of staffs skills lacking especially for this price range hotel
4 out of 5
Recommended
for Couples
by A verified traveler

great beach location

Posted Dec 23, 2014 on Hotels
Fine Hotel in a great location - but a lack of comprehensive in-house dining -- and frequent renting out of Hotel Facilities to companies impacted somewhat.
4 out of 5
Recommended
for Couples
by A verified traveler

Denne hotel skal prøves!

Posted Dec 19, 2014 on Hotels
Fantastisk ophold på The Bay Hotel i Camps Bay ved Cape Town. Deres morgenmad er det bedste nogensinde.
5 out of 5
Recommended
for Couples
by Stuart

This traveler left a rating score only Posted Dec 3, 2014 on Hotels