Ratings based on 218 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from England
Welcoming and elegantPosted Aug 25, 2014
Pros: Comfy bed and location to the V & A, service, breakfast, view
Location: 5 minutes walk to V & A (and to Nelson Mandela Museum); 15 minutes derive to Table Mountain; 5 minutes drive to city centre or the new stadium
Made to feel welcome from the moment we arrived. Staff went out of their way to assist with an issue that arose and successfully resolved it. Immediately corrected anything that was not working or incorrect in the room. Within 5 minutes walking distance from the V & A. Excellent un-rushed breakfast with a 3 and half hour period to have it, so you could have a lay-in if you wanted. Easy to find and get to from airport.
for Everyoneby A verified traveler
Great location close to restaurantsPosted Aug 19, 2014
Fantastic location, close to wharf, shopping mall and plenty of restaurants. Safe and easy to walk to dinner and bus stops. Beautiful hotel, staff very helpful in all aspects. Pillows and bed could have been more comfortable, but adequate. Would stay again.
for Everyoneby A verified traveler from Florida
A few days in Cape TownPosted Jun 20, 2014
Pros: Very friendly staff.
Cons: The bath tub sink plug is in the way during shower.
Location: Close to water front. Nice location.
Very accommodating staff, responded to all requests and questions.
for Everyoneby Carol from Australia
A gem in great locationPosted Jun 18, 2014
Right from the word go we were made to feel special. Our room was not quite ready (as we were there early) so sat us down and gave us a pot of coffee by the fire to wait. Breakfast area superb décor and food wonderful. The staff were always helpful and cheerful and gave us information about the hotel, surrounds, where we could do a wonderful walk to the coast. Would stay here again. Great value for money.
for Getaway With Friendsby A verified traveler
Posted Jun 2, 2014 on Hotels.com
Recommendedby A verified traveler
Posted May 31, 2014 on Hotels.com
Recommendedby Stan from Las vegas NV
Posted May 27, 2014 on Hotels.com
This is an outstanding Hotel - I would highly recommend it
for Business Travelersby Carmen from Florida
Affordable. Great LocationPosted May 20, 2014 on Hotels.com
Very comfortable. Staff was great.
for Overnight Stay Before Destinationby A verified traveler
Posted May 20, 2014 on Hotels.com
Except for the Queen size mattress, I have only used a King. That was uncomfortable, not the hotel's fault. Because of its position, parking should have been included, otherwise an enjoyable stay.
for Everyoneby liza from st andrews
Excellent position, very good valuePosted May 17, 2014
The hotel is a little old fashioned but the facilities are excellent. The room was well stocked with tea, ground coffee and a cafetiere ,bottled water. The bar is very pleasant and good for a casual meal- bar staff are charming. Very good breakfast buffet.