Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Turkey

Posted Apr 17, 2015
Pros: Breakfast was very rich. Fresh fruits were very delicious. We could also find gluten-free bread and cupcakes in the breakfast.
Location: Hotel is very near to Waterfront shopping and restaurants area (maximum 5 minutes by walking) and also the Aquarium.
Location and breakfast of the hotel were wonderful. Staff was so kind. Rooms and other places in the hotel were very clean. But our room was very small for us (3 people), there was no extra place to put the suitcases even if i had sent an email to hotel before we reached there. Because Hotel is very near to Waterfront shopping and restaurants area (maximum 5 minutes by walking), i advise the hotel to families with children. To find gluten-free bread and cupcakes in breakfast at the hotel and glute-free pizza in Balducci restaurant was very nice surprise for us and also people can find gluten-free packed foods in " Wellness ...." shop in one of the malls in Waterfront area. Generally we are pleased to stay in Commodore Hotel.
2 out of 5
by A verified travelerfrom Philadelphia, PA, USA

Close to the Waterfront but service is pitiful

Posted Apr 4, 2015
Pros: Location was great and the room was nice and large. The hotel pool and gym were nice but the spa was dated and the service was awful.
Cons: Service - all around! The bed was hard and uncomfortable. The cleaning service was very terrible. The mini-bar was not stocked.
Location: Very close to the V&A Waterfront, walking distance.
Upon arrival on Friday at 12:30pm I was told my room would be available no later than 1pm. After I returned back from lunch at 2pm, the room was still not ready and they had to move me to another room that was ready. Upon doing so my internet wi-fi code was incorrect as it still had the first room number as the login. I had to phone reception to get this fixed. When I arrived in the room it was all fine and clean. The mini-bar was not stocked so I requested from reception that it would be stocked. After an hour at the pool I returned to the room to find it still un-stocked so I again called reception and asked for the mini bar to be stocked. When the girl came she was shocked that my mini bar had nothing in it whatsoever. Apparently this is uncommon? I went to make tea and noticed the kettle was corroded on the inside. This is a health risk for sure! Upon trying to shower, I noticed the shower “door” did not have a good seal and the water ran all over the floor to where the entire bathroom floor was flooded after the shower. The water came to the proper temperature before turning on the shower however when the shower was turned on this water temperature went from scolding hot to freezing cold and back and forth. It never once kept the proper temperature for more than 30 seconds while I was here. I mentioned this to the staff as I left and they dismissed it. The worst and most disgusting and discouraging part of my stay was that a face cloth that was clear
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
A comfortable hotel, located close to waterfront. The breakfast was very good. My only negative comment is that if you want something additional (like a late check out) and you have reserved through expedia, anything will have a cost. I felt like expedia reservation was less valuable for them.
Comment from Hotel Management
Mar 10, 2015 by Muneeb, Hotel Management
Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Please also be advised that the charge for a late check out is applicable to ALL guests not only those who are booked through Expedia. Muneeb Eksteen Guest Relations Officer Commodore Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Excellent location and wonderful breakfast. Extremely helpful and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr gutes Hotel, direkt an der Waterfront.

Posted Jan 9, 2015
Pros: Freundlichkeit des Personals, Gastlichkeit des Zimmerservices, reichhaltiges Angebot am Frühstücksbuffet
Location: Das Hotel liegt direkt an der Waterfront. Alle Restaurants und Kneipen sind fußläufig erreichbar. Station des Red Bus sowie alle Ausflufsangebote dito
Das Personal ist sehr freundlich und der Zimmerservice perfekt. Auch die Auswahl am Frühstücksbuffet ließ nichts zu wünschen übrig und war deutlich besser als in anderen Hotels, die ich in Kapstadt kenne. Ich werde bei meinem nächsten Besuch in Kapstadt garantiert wieder dieses Hotel wählen!
3 out of 5
Recommended
for Couples
by A verified travelerfrom Frankfurt

Nettes Hotel in Laufnähe zur Waterfront

Posted Jan 6, 2015
Pros: Concierge Team war spitze
Cons: Sollte mal renoviert werden
Location: Waterfront 4 mins zu Fuß
Frühstücksbuffet ist sehr umfangreich und lecker. Die Zimmer sind ordentlich allerdings nicht zu modern. Besonders lobenswert war die guten Beratung durch das Concierge Team. Der Poolbereich ist sehr klein aber schön.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great waterfront location

Posted Jan 5, 2015
Nice place, staff were friendly and helpful. Excellent breakfast. Great location walking distance to V&A waterfront. Good parking lot available.
3 out of 5
Recommended
for Couples
by Davidfrom Paris

Sejour de 4 jours a capetown

Posted Jan 4, 2015 on Hotels.com
Nous avons passe un excellent sejour au cap. L emplacement de l hotel est ideal acceder au water front avec ses nombreux restaurants et boutiques. Le petit dejeuner de l hotel est correct. La piscine est decevante : petite et surtout non chauffee. Tres bonne salle de sport. Les chambres sont assez vieillotes avec une douche ds un tres mauvais etat. Globalement loin d un 4 etoiles
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Ideal location

Posted Dec 12, 2014
Pros: Central location
Cons: The room was a little "tired" looking (flaking paint in the bathroom, multi-plug adaptor didn't work properly) but it was clean and comfortable.
The hotel is perfectly located - within easy walking distance to the V&A Waterfront but not in the centre of the hustle and bustle. Lovely little pool area for anyone who just wants to chill out. Probably not one for people looking for a "beach holiday" but nicely central for those wanting to enjoy everything else Cape Town has to offer.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sevenum

Rust,kalmte en bedrijvigheid.

Posted Dec 2, 2014
Pros: De manier waarop je op een leuke en zeer menselijke manier contact kunt krijgen met alle lagen van het personeel.
Cons: Bij de offerte aangeven wat en hoe hoog de extra kosten/toeslagen zijn voor de boeking.De shuttle zou gratis kunnen zijn.Zie andere hotels.
Location: Locatie is prachtig gelegen t.o.v het grote winkelcentrum Waterfront.Shoppen,lekker eten en een wijntje.Wat let je?Shuttle bus en -wagen beschikbaar t
Moe ? Genoeg plaats en gelegenheid om ,tussen de bedrijven door ,van wat rust te genieten. Neem een lekker glas koele Sauvignon Blanc bij de bar of neem een duik in het ,overigens niet verwarmde, zwembad.Zeer net hotel en uiterst capabel en dienstvaardig personeel !Chapeau !