Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to restaurants

Posted Aug 19, 2014
Fantastic location, close to wharf, shopping mall and plenty of restaurants. Safe and easy to walk to dinner and bus stops. Beautiful hotel, staff very helpful in all aspects. Pillows and bed could have been more comfortable, but adequate. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

A few days in Cape Town

Posted Jun 20, 2014
Pros: Very friendly staff.
Cons: The bath tub sink plug is in the way during shower.
Location: Close to water front. Nice location.
Very accommodating staff, responded to all requests and questions.
5 out of 5
Recommended
for Everyone
by Carol from Australia

A gem in great location

Posted Jun 18, 2014
Right from the word go we were made to feel special. Our room was not quite ready (as we were there early) so sat us down and gave us a pot of coffee by the fire to wait. Breakfast area superb d├ęcor and food wonderful. The staff were always helpful and cheerful and gave us information about the hotel, surrounds, where we could do a wonderful walk to the coast. Would stay here again. Great value for money.
5 out of 5
Recommended
for Business Travelers
by Carmen from Florida

Affordable. Great Location

Posted May 20, 2014 on Hotels.com
Very comfortable. Staff was great.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted May 20, 2014 on Hotels.com
Except for the Queen size mattress, I have only used a King. That was uncomfortable, not the hotel's fault. Because of its position, parking should have been included, otherwise an enjoyable stay.
5 out of 5
Recommended
for Everyone
by liza from st andrews

Excellent position, very good value

Posted May 17, 2014
The hotel is a little old fashioned but the facilities are excellent. The room was well stocked with tea, ground coffee and a cafetiere ,bottled water. The bar is very pleasant and good for a casual meal- bar staff are charming. Very good breakfast buffet.
5 out of 5
Recommended
for Everyone
by cheryl from Adelaide, South Australia.

Fantastic staff

Posted May 15, 2014
We stayed for a week at the Commodore & found that each staff member went out of their way to make your stay enjoyable. The hotel is in walking distance to the waterfront which made it easy to get around & to do trips such as to Robben Island. Table Mountain & the Lions Head are 10 minutes drive away, Camp Bay 15 minutes, so the location is very central.
4 out of 5
Recommended
for Overnight Stay Before Destination
by judith from Sacramento, Ca

good waterfront hotel to

Posted May 9, 2014 on Hotels.com
I came one day early to join a tour group using the hotel. I was very pleased with the location and everything about the hotel. I recommend it whole heartedly.
3 out of 5
Recommended
for Business Travelers
by AL-KARIM from TANZANIA

A "tired" hotel in an excellent location

Posted May 6, 2014 on Hotels.com
Unwelcoming reception staff allocated a terrible room that faced a toilet truck picking up sewerage. Terrible smell. Room was later changed to a mini suite. Concierge staff was warm and friendly. Hotel is tired. Electrical outlets all behind heavy furniture plus require adaptors. Location is great - within vicinity of the Waterfront. Breakfast spread was good too. Wi-fi worked well. Hotel can do much better if it undergoes some refurbishment works and is modernized.
4 out of 5
Recommended
by A verified traveler

Posted Apr 30, 2014 on Hotels.com
I was very happy except for the fact that I had an outrageous bill for dry cleaning. I thought this hotel provided this service to their guests and did not know they were going to charge me. The laundry department dry cleaned socks and underwear!!. Along with some shorts and shirts, the bill was absurd and ridiculous. The management would only take 20% off the $87. There were many items I would have purchased from this beautiful city, but I didn't want to spend the money, therefore it killed me when they presented me with this bill for laundry!