Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
93% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

There is nothing NEW about The New Tulbagh Hotel

Posted Mar 4, 2015 on Hotels
The images on the web page are misleading. The lifts are out of order (which appears to be a permanent status) so you have to use the stair case which hasn't seen a vacuum cleaner or a coat of paint in many years. There is a musty smell on the first floor. Our bathroom has a leak between the shower and the vanity. In the 6 nights that we stayed there it was never repaired even after reporting it. We booked and paid online and hence we couldn't leave. Parking is not owned by the hotel so you don't always get to park in the secure area. This is also not clear on the site. I asked a front desk staff member who owned the hotel and they couldn't tell me which is odd.The positive is that the hotel is centrally located but sad that this asset is neglected and badly managed. The staff only do what they are allowed to do.
3 out of 5
by A verified traveler from Vancouver, Canada

Central and convenient

Posted Mar 2, 2015
Pros: Location, inexpensive relative to others
Cons: A bit shabby, not really somewhere I would take my family - there is a rough looking bar next door
Location: CBD hotel - really can't walk anywhere after dark, but taxis are easily available to Waterfront. OK to walk in daytime - walked easily to CTICC.
Stayed there while attending conference at CTICC Pretty good cooked breakfast
5 out of 5
Recommended
for Getaway With Friends
by Anis from Mochudi

Great Service!

Posted Feb 25, 2015 on Hotels
We had an excellent stay at the hotel. It was good for the price and we enjoyed our stay. The only problem we had was with Air conditioner, it did not work very well.
5 out of 5
Recommended
for Business Travelers
by Dr M E from Durban...attending conference

Excellent...very homely

Posted Feb 24, 2015 on Hotels
For 3 day conference...FAB......did not use room during day....few minutes walk to CTICC....excellent breakfast
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Business Visit

Posted Feb 22, 2015 on Hotels
- Good location (near business district and waterfront) - Friendly staff - Management needs to do better at maintenance. - For the price you have other options which are better
2 out of 5
Recommended
for Couples
by sebastian from Stockholm

Ok hotel in boring office area

Posted Jan 20, 2015 on Hotels
Room was OK, wifi not OK. Location was a bit bad. Not far away from Long st. and where all the restaurant/pubs are located, but the last 2-3 blocks before getting to the hotel where really dark and dodgy.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Bad

Posted Jan 16, 2015 on Hotels
Not what was expected too old
4 out of 5
Recommended
for Families
by Miika from Stockholm

Nice hotel with good location.

Posted Jan 13, 2015 on Hotels
Nice hotel with good location. Nice large rooms. Breakfast was expensive.
5 out of 5
Recommended
for Couples
by l e from Pretoria

Awesome service, awesome stay

Posted Jan 10, 2015 on Hotels
We checked in on the 2nd of January 2015 for 5 nights. The stay was fantastic and the staff friendly, all requests were actioned effectively. We loved every moment
2 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 30, 2014 on Hotels
Leider war das Zimmer nicht sauber, Bettzeug wurde nach Aufforderung getauscht! Am nächsten Tag fehlten die Handtücher. Frühstück war okay! Aber sicher kein weiteres Mal!!