Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - excellent location

Posted Apr 28, 2015
Pros: Location
Staff very helpful and friendly. Breakfast offer a wide range of choices
1 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Good hotel close to V & A waterfront

Posted Apr 26, 2015
As soon as we arrived hotel staff were helpful the hotel is clean modern and offers a number of facilities. The price was great for location and hotel. We revived free car parking for our rental car a free valet (we would tip the valet 10 rand) The free breakfast buffet every morning offered plenty of variety and all fresh. Staff were always pleasant and helpful hotel was close to restaurants and shopping
5 out of 5
Recommended
for Everyone
by A verified traveler

Confortable hotel

Posted Apr 26, 2015
Near to waterfront, ni e propale, good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to waterfront

Posted Apr 18, 2015
This hotel suited all our needs - close to the Waterfront so we could walk in and out easily, super clean rooms, reasonably priced and friendly staff. Would definitely recommend it!
3 out of 5
by A verified traveler

Staff friendly but bathroom was not up to standard

Posted Apr 14, 2015
Only concern was the bathroom. Although clean, we could smell a horrible drain smell coming from the sink all night and could not turn the bathroom fan off which led to a terrible nights sleep. The staff however were friendly and helpful. The facilities and food were also really good. We only stayed 1 night so would have asked to change rooms if staying longer.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Doha, Qatar

Nice hotel close to the waterfront

Posted Apr 3, 2015
The location is great. We feel safe walking back from the waterfront after dark. We are able to use the gym at the Comeodore Hotel next door.The option of having breakfast at the Comodore is nice since they have different items. The hop on hop off office is close by which is very convenient
2 out of 5
by A verified travelerfrom Johannesburg

Hotel close to the V&A waterfront, Cape Town

Posted Mar 31, 2015
Pros: Nothing
Cons: See above
Location: Close to Cape Town Waterfront and its many amenities
Its location is its only advantage. Vastly over-rated four star hotel. Staff, especially at reception when we checked in were extremely arrogant and singularly unhelpful. Quality of the room not in keeping with a 4-star hotel. Sunday breakfast closes ridiculously early at 10.00. And check-out is also at 10.00. Someone should advise them about international trends in this regard.
3 out of 5
by A verified travelerfrom Cornwall, UK

Close to the Waterfront

Posted Mar 29, 2015
Pros: The comfort of the bed.
Cons: The general attitude of the staff towards guests.
Location: Only 2 minutes walk from the V & A Waterfront. Take the Sightseeing bus all around Cape Town, there are lots of places to hop off.
Being close to the waterfront was a saving grace for this hotel. The staff were either badly trained or did not care much about their guests. Got off on the wrong foot when our booked double room turned out to be a twin. Was told that expedia bookings were only requests for a type of room not a firm booking of a certain type of room. They later adapted our twin beds into a double, why couldn't that have been done from the beginning. The travel assistant seemed to be unable to book anything except standard tours from leaflets. Fortunately with some persistence we were able to book what we wanted and had a wonderful day out. Breakfast was plentiful but not great food. All in all we would not stay here again..
5 out of 5
Recommended
for Couples
by A verified travelerfrom Surrey, IK

Quiet hotel with good amenities, close to the V&A

Posted Mar 13, 2015
Pros: Friendly staff
Cons: The evening menu was poor, but we found numerous restaurants in the Waterfront
Location: Close to the V&A Waterfront with all its amenities
We stayed for 13 nights on family business. The hotel staff were extremely helpful and the free parking made a big difference to our stay. We ate breakfast at the Commodore Hotel next door (part of the same group), really excellent buffet. The hotel has recently been upgraded and was clean and comfortable. We will stay there again.
1 out of 5
by A verified travelerfrom edinburgh

dont stay here

Posted Mar 11, 2015
Unusable wifi! Dated decor No view and small pool More motel than hotel!