Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2014
I had a very enjoyable stay. The staff is friendly and the location is great
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2014
Modern hotel, stylish, executive rooms very comfortable, great views of the bay and harbour. 19th floor lounge very elegant, excellent breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel at convenient location

Posted Oct 5, 2014
My wife and I stayed there for 5 days and overall our experience was very good. The staff are very friendly, there is a variety of convenient services on offer (for instance, a shuttle service to the Waterfront every 30 mins) and the location is very convenient for downtown and the Waterfront. Breakfast options at the buffet are varied and delicious. I can suggest a couple of things they could improve on though. First, the restaurant dinner menu is very limited in options with no local dishes. Second, internet connection is very slow (maybe this is a more general problem with the local network?) and keeps forcing you to log in over and over again if the connection goes idle for a few minutes, which can be annoying. But overall we had a lovely stay and I would recommend this hotel for a pleasant stay in Cape Town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great views of Wilfred & Victoria waterfront

Posted Sep 10, 2014
If you have a chance to upgrade to an executive room definately do so, it's a great value. The staff during complimentary breakfast and happy hour are super friendly. The buffet food is tasty too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Great hotel for business or pleasure

Posted Aug 16, 2014
I was in Cape Town for a series of business meetings as well as a conference being held at hotel. Room was up to you usual Westin standard very comfortable and well laid out out. Couple this with the excellent food in the restaurants and the helpful friendly staff makes this am ideal hotel for relaxing and exploring all that Cape Town has to offer
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle, Australia

Capetown Holiday

Posted Aug 8, 2014
Pros: The location and the shuttle facility to get to the waterfront.
Cons: The WiFi and communication facilities.
Location: Mostly the waterfront and the tours around.
We stayed at the Westin in Capetown for nine days in July partly on business and partly Holiday. It was one of the nicest breaks we had. The Hotel facilities were excellent, apart from occassional problems with WiFi,interfering with communications.
5 out of 5
Recommended
by BMPfrom Montreal

Good choice

Posted Jul 31, 2014 on Hotels.com
What you would expect for a 5 star hotel. Good location. Well maintained. Attentive staff. Included breakfast buffet was well above anything I have seen in 5 star hotels in terms of quality and variety of ingredients and food. Less variety when breakfast is moved to the Executive Floor, but the view on the 19th floor compensates largely for the reduction in the variety of food.
5 out of 5
Recommended
for Business Travelers
by Bazreganfrom London

Excellent 5 star hotel

Posted Jul 2, 2014 on Hotels.com
Overall outstanding. Strong wifi connectivity, great room comfort and facilities. Great breakfast, but dinner in the standard restaurant was surprisingly unexciting and the food nothing special when it arrived. Top floor speciality restaurant may be very different.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel in the city

Posted May 23, 2014
The Westin Cape Town is situated in the heart of the city, with beautiful views from the room and especially the spa. The staff are friendly and helpful and made my stay welcoming. And I was even upgraded for free.
5 out of 5
Recommended
for Families
by Heatherfrom Canada

Superb place to stay

Posted Feb 15, 2014 on Hotels.com
My daughter and I stayed 6 nights, and the hotel was 5-star in every way. All the amenities are there - spa, fitness centre, restaurants - and service is excellent. It is within walking distance to the waterfront, but also offers a shuttle well into the evening. The downtown area, clubs, and the Company Park is also within walking distance. Staff was very helpful in guiding us with helpful advice, in booking an excellent tour to Cape Point, and in reserving a shuttle to the airport. It was the perfect place to stay to feel safe and pampered, and we would definitely stay there again.