Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.1 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Spectacular mountain setting, wonderful servicePosted Aug 10, 2013
Fantastic location and beautiful unobtrusive service.
for Everyoneby Steffi from Cape Town
A lovely weekend getaway if you live in Cape Town.Posted Dec 18, 2012
Pros: The coffee machine in the room
Cons: The coffee pods were not replaced
Location: One of the most beautiful sites.
the Hotel was great. Check in was easy and the staff were helpful. Amenities in the room were very good. However, I requested two more coffee pods for the machine. The request was confirmed but never carried out. That was disappointing. However, the breakfast was fabulous and we really enjoyed the sophisticated atmosphere at the Le Franschhoek Hotel. I have been there before and would like to go again.
for Familiesby Andrew
A great hotel and what a setting!Posted Sep 5, 2012 on Hotels.com
Le Franschhoek Hotel & Spa is a truly beautiful hotel in a stunning setting. It is clean, comfortable and conveniently located just 5-minutes outside of the town centre. The staff were helpful and friendly and sorted out a few small issues we had on arrival very quickly. The rooms are large, airy and well appointed. The breakfast is superb. This is a highly recommended stay in the winelands.
for Couplesby Kristian from Columbia, SC, USA
A Perfect Place to Stay in SA's "Napa Valley"Posted Apr 7, 2012
Fantastic stay! We were greeted by a warm and inviting staff, and quickly escorted to our room. We didn't book a room with a balcony, which I highly recommend, but it was a last minute booking. Our room was spacious and comfortable, with windows that not only looked upon the gorgeous mountains that tower over the hotel, but also OPEN (don't get me started on hotels with windows that don't open). The grounds of the hotel are a haven. Perfectly manicured lawns and gardens greet you wherever you walk, and the verandas are heavenly for lounging. My wife took advantage of the spa for a massage and rated it one her TOP THREE massages at a spa...and she visits a LOT. The highlight of our stay, however, was the meal at Dish, the hotel's restaurant. Chef Oliver competes quite handily against the 'big boys' of the Franschhoek area with a menu full of fresh, local produce and sustainable meats and fish. He did a Chefs Tasting Menu for us and it ranks as one of the best meals we had in SA (and we ate at some of the TOP places). It may be hard to dine at the hotel restaurant for most (due to the reputation of most hotel restaurants), but toss that aside and dine at Dish!
Recommendedby A verified traveler from London
Wonderful stay in wonderful hotelPosted Mar 21, 2012 on Hotels.com
This is a wonderful hotel. The staff, scenary, furniture, rooms and food are all wonderful. Highly recommended. Only gripe was that the pool was on the cool side, although this is true of hotels across South Africa. Franshhoek is a picturesque location, with great restaurants and relaxed vibe. You really need a car to explore the area, and will need to drive from town to the hotel (only 5 minutes, but too far to walk).
Recommendedby A verified traveler from us
Posted Sep 6, 2011 on Hotels.com
Recommendedby A verified traveler
Five star but not sixPosted Dec 12, 2010
Beautiful hotel highly recommended but a few gremlins... no hot water on second day, forgot to supply towels, aircon blew up - but the this is Africa and it may have just been bad luck on our part. Overall a good experience. On a positive note it has the BEST turndown service of any five star hotel , and I have been to a quite a few. I would go again.
Recommendedby A verified traveler from Devon UK
South Africa and computersPosted Nov 18, 2009
Le Franschhoek is a lovely hotel although a bit far out of town. The reception staff seem chaotic - we were given two rooms next door to each other (their words). Each was accessed by its own staircase - we could have banged on the wall! The computer was down for the whole of our three day stay! Not good enough for a 5 star establishment. We were given two standard rooms having paid for one room and one suite and there was no way they would contact you to sort out a refund.