Ratings based on 255 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by James from Abu Dhabi

Superior Location

Posted Apr 5, 2014
Pros: Location, Location, Location.
Cons: Make the breakfast price more comparable to the nearby restaurants.
Location: It is centered in the tourist-friendly waterfront with a mall, restaurants, bars, tourist venues and shopping within feet of the hotel.
The Hotel was in the best of location in the heart of the vibrant and exciting Cape Town Waterfront. I could not have picked a better location in town. The restaurant was nice and its breakfast bar was very extensive but one would expect that for the higher price paid for breakfast in the hotel as opposed to one of the many nearby restaurants. The front desk was helpful in getting any issues taking care of but was not as friendly as one would expect after meeting so many very friendly people in town. The best people in the hotel were the door staff and the valets who always met everyone with a smile and the absolute best kindness. The rooms were very comfortable and quite large; well worth the price for sure. Given the chance I would not hesitate in staying in the hotel again.
1 out of 5
Recommended
for Everyone
by Beverlee from San Diego. CA

Room with a View

Posted Apr 3, 2014
Pros: The room was huge! The service was great!
Cons: Might need a bit of a facelift...cosmetics, only...the personnel are terrific.
Location: This hotel has the best location...Victoria Wharf is safe to walk around...there are SO many eating places near the hotel.
We had a great room overlooking Table Mountain & the marina. The breakfast buffet is amazing!! I would recommend this hotel & look forward to staying here again...hopefully in the near future!
4 out of 5
Recommended
for Everyone
by prefer not to

Good view of harbour and table mountain.

Posted Apr 3, 2014
Pros: as above
Cons: no
Location: as above
Comfortable room and bed,breakfast was good with great selection. Dinner was good with good waiter service. Altogether a pleasant stay,with the great waterfront amenities right there.
5 out of 5
Recommended
for Everyone
by John from Edinburgh

A Superb Hotel

Posted Mar 23, 2014
Pros: The mountain view bedrooms look over the Alfred Basin to Table Mountain - awesome. The breakfasts are to die for.
Located in the heart of the Waterfront, this hotel is superb in every respect.
5 out of 5
Recommended
for Everyone
by Gail from Yorkshire

Luxury in a fantastic location

Posted Feb 24, 2014
Pros: Helpful, friendly staff, lovely rooms, great food, and wonderful location.
Cons: The pool across the road is small and full of seagulls.
This is an excellent hotel, spacious bedrooms with everything you need in a wonderful location. Breakfast on the terrace overlooking the water in glorious sunshine was special. There are plenty of good restaurants nearby to choose from but the dinner we had here was one of the best. Our car was parked for us each time we arrived, free of charge. And getting about to visit places round Cape Town is easy. The roads are great and well sign posted. The only drawback was the small pool over the road but a very peaceful place to while away an hour. We have already decided to return next year!
4 out of 5
Recommended
for Everyone
by David from Macclesfield, cheshire, UK

Perfect location

Posted Feb 22, 2014
Pros: Location, location, location
Good location for restaurants and sightseeing, excellent parking, wifi was an issue to start with but staff were very attentive and got it sorted, room overlooked the piazza which we thought may have a noise issue but in actual fact it proved to be a very quiet location
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Feb 20, 2014
Would stay here again. Location excellent...service A1
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent Hotel in the Waterfront Complex

Posted Feb 2, 2014
Pros: perfectly positioned in the Waterfront. breakfast on the pier with beautiful view of table mountain and the harbour. complementary parking. nice shops
Cons: nothing really.. more information of hotel facilities eg spa servicesl
Location: waterfront shops and restaurants. table mountain at sunset, craft market in the waterfront, biscuit mill food market and shop
the Hotel was perfectly placed for a relaxing holiday in Cape Town. we had a mountain view room and it was huge and beautiful. Hotel staff were great the facilities very good. a special mention should go to Manager Lynn who welcomed us when we arrived and provided exemplary customer service. gym and pool and spa is in boutique hotel opposite 5mins walk.
4 out of 5
Recommended
for Everyone
by Robert from UK

Great if you want to be really in the Waterfront

Posted Jan 27, 2014
Stayed just one night having stayed at their sister hotel as well. Room was confortable but I wasn't very impressed with the restaurant. Our evening meal was dissapointing given the price / competition in the area. What pleased me greatly was that we had a late flight and they granted us a late check out without charge.
5 out of 5
Recommended
by Deirdre from Camberley

Brilliant!

Posted Jan 22, 2014 on Hotels.com
Although the rooms could do with a little up dating , the ambiance and history of this hotel makes it very special. The location makes it second to none!!