Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good Location for V&A Waterfront

Posted Dec 27, 2014
Good location and pleasant stay but the welcome could have been a bit better.
5 out of 5
Recommended
for Personal Event
by Firstsealordfrom Cape Town

Lovely Staff/breakfast

Posted Sep 7, 2014 on Hotels.com
I am in the armed forces and just needed to get away for a few day i looked online and found this gem of a hotel. The staff were very friendly and accomadating. The breakfast was outstanding. The sorrounding area is a mixture of some nice some looks bad with beds and rubbish outside houses. The hotel was originally hard to find as out the way a little and the sign is clear on a white wall so hard to see. i would certainly go back in a heartbeat with my family and as the discription says its only 10 mins to walk to V&A, last point WIFI was a bonus for me and there was nowhere in the hotel that you couldnt get good wifi.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Great, surprising, hotel

Posted Aug 11, 2014 on Hotels.com
A wonderful little hotel. Although the location is not 'prime' it is really convenient for a short (reliable) taxi ride to the Waterfront. The hotel itself is really surprising - once inside, it is very modern, exceptionally clean, roomy, and the service is good. Slight background noise from a nearby road - but I would stay again if I get the chance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ulm

Ausgezeichnetes Hotel in Nähe des Stadtzentrums

Posted Jul 20, 2014
Pros: Server-/WLAN-Probleme nach einem externen Stromausfall wurden raschest möglich unter Hinzuziehung eines Experten behoben.
Cons: Wetter?
Location: Wegen der Nähe zum Stadtzentrum und zur Waterfront zahlreiche Attraktionen gut erreichbar.
Äußerst zuvorkommendes Personal sowie eine Eigentümerin, die sich täglich persönlich um ihre Gäste kümmert.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Australia

Great Boutique Hotel

Posted Jul 15, 2014
Pros: Everything
Location: Convenient to most things - it is just a couple of blocks from the waterfront
Everything about this boutique hotel is wonderful - the staff , the breakfast , the furnishings ,etc. etc. The attitude of the staff is exemplary. This is one of the best hotels I've ever stayed in.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Very clean, helpful staff

Posted May 16, 2014 on Hotels.com
Location is good - close to restaurants and about 20 minute walk from downtown. Staff is incredibly friendly and helpful, rooms are tasteful and modern as shown. Only thing to be aware of is in our room there was limited privacy between bathroom and bedroom - all one big room with a curtain to separate, so if bathroom privacy is a concern this room design may not work.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom south Africa

goos service

Posted May 11, 2014 on Hotels.com
nice comfortable and pleasant
5 out of 5
Recommended
for Couples
by A verified traveler

Great location with wonderful staff.

Posted Apr 10, 2014 on Hotels.com
The staff go above and beyond expectations. Very clean and modern accommodations ... With a central location and a fantastic breakfast, this is the perfect setting and location to explore Cape Town.
5 out of 5
Recommended
for Families
by Colleenfrom Nevada, USA

Incredibly Wonderful Staff

Posted Apr 10, 2014 on Hotels.com
The staff at Villa Zest went above and beyond to make our stay incredible. We had only one night and a long day in Cape Town before leaving the country. Even before we left to go on this trip the Villa Zest staff was working to help us coordinate transport from/to the airport and make accomodations for our young adult children. Upon our arrival they went above and beyond - set us up for a late check-out since our plane home did not leave until 11:25 pm, got my daughter to the airport a day earlier than we left, helped us get food in a short time frame, provided us with directions to get where we wanted to go, etc. etc. Beyond the wonderful customer service, the room was clean and comfortable (smallish, but we knew that going in), the food was fantastic, and location was ideal for walking to the V&A Waterfront. All in all, a wonderful last day in Cape Town and the Villa Zest staff had a lot to do with it. Thank you, thank you!
5 out of 5
Recommended
for Couples
by Emilefrom Chicago

Exceptional customer service

Posted Mar 31, 2014
Pros: Customer service, location, food, rooms.
Cons: none
Location: Waterfront, Table Mountain, Lions head.
From the minute we talked in, we really loved everything about this hotel. The customer service we received from all the receptionists there was truly exceptional. They helped us plan our trip, called taxis, made restaurant reservation, etc. They really treated us like royals. Their breakfast was amaaaaazing. There's a very good chance that we make back there to do shark diving, and if we do, we definitely are staying there.