Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Self Catering Condo on Canal

Posted Jan 13, 2014
Pros: It wasn't a hotel but a self catered condo.
Cons: Ensure that all amenities are available as indicated.
Location: Excellent location within walking distance to aquarium, all attractions by hop on hop off bus, waterfront and access to shopping and restaurants.
The location cannot be beat. However the condition of the condo can use some help. Although clean the walls were in need of paint and patching. The towels and linens were not consistent with a high end hotel. There was no onsite concierge therefore getting things in a timely manner was not easy. The condo consisted of 3 good size bedrooms and a nice common area. Problems included a leaking dishwasher, oven that did not have a racking system for cooking, a broken phone and a lack of a hairdryer was a problem. The location however made up for the lacking amenities. As a family of 5 with 3 small children we found it very easy to walk everywhere and enjoyed to pools available to us. Overall I would go back even knowing the deficiencies.
5 out of 5
Recommended
for Everyone
by Mandy from Mozambique

Gorgeous apartment, excellent location

Posted Dec 26, 2013
Pros: Lovely, light and airy apartment. Beautifully furnished. Wonderful location.
Cons: The kitchen could be better equipped. There was only one decent knife for cutting/carving. More local information literature would be useful
Location: The complex is an easy walk to the V&A waterfront with good shopping and restuarants. The aquarium is also easily walkable.
Our letting company was actually Home from Home. They met us and showed us the facilities The flat (203 Bannickburn) is beautifully situated overlooking the canal. The complex itself is very well secured and security are extrememly helpful. Housekeeping came in every day, but didn't clean as well on some days. If you need to go further than the V&A, tousist busses leave every 20 minutes from outside the aquarium, or you can take a taxi from outside the V&A hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2013
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice condo within walking distance of Waterfront

Posted Aug 27, 2013
Cons: A local landline phone in the condo was notavailable, making it very difficult to make any reservations for sight seeing or contact airline
Well equipped two bedroom condo with assigned parking space. Excellent security.
4 out of 5
Recommended
for Everyone
by Tara from Washington, DC

Not a typical hotel property

Posted Jul 10, 2013
Pros: Location, location, location and modern amenities.
Cons: Communication about how the property is managed via an assigned agent.
Location: This is within a secure gated area with multiple condo complexes and the One and Only Hotel. It is a 10 minute walk to the main V and A Waterfront.
This is a wonderful property but beware - do not think you are checking into a hotel. Before arriving, make sure you have the name and number of your assigned agent. Do not just speak to the main operator and relay any information as the information will never get to your agent. Your agent is responsible for coordinating your stay and any needs that arise with the onsite property manager for your unit. Most likely, this onsite person is being pulled in many different directions. Our stay included a lengthy check in process, no baby cot despite multiple requests in advance and a car service showing up at the airport when we had canceled it. Despite these glitches, we were able to resolve all issues successfully with multiple conversations with the agent and onsite property manager. All in all, you should be pleased with the unit and the excellent location near the waterfront. Just be sure to pack your patience!
2 out of 5
by A verified traveler from Boston, MA, USA

not connected

Posted Jul 2, 2013
The internet had problems, as a result a missed a very important business call via skype.
5 out of 5
Recommended
for Couples
by Pieter from Cape Town

Great quality. Exclusive location

Posted Jun 24, 2013
Cons: Two point power adaptor for charging mobilephone was unavailable. Double bed was on the small side for two persons.
Our apartent (Kylemore 211) had great views and was nearby all major attractions. This property is really exclusive for couples wanting privacy. The size of the balcony (more like a terrace) lend itself towards entertaining, alternatively eating outsside or tanning on the sunchair.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent overall.

Posted Jan 3, 2013
Highly recommend for business travelers or families.