Ratings based on 51 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Lovely Stay, excellent location.Posted May 9, 2013 on Hotels.com
Enjoyed our stay immensely. Thought the staff were very kind, considerate and professional. Our unit needed an updated paint job, but the spaciousness and location made the trip fabulous. Would love to stay here again. Please know the cleanliness was wonderful by staff, looks like the owner of the unit needs to repaint. That is all.
for Business Travelersby A verified traveler
Not satisfiedPosted Apr 2, 2013 on Hotels.com
Dont use this hotel for business it is not a hotel at all but a holiday complex. No conference or meeting rooms (though advertised as having them). No porters available and maintenance work was being carried out therefore bridges to rooms were closed. Would not go back.
for Everyoneby Kenneth from York UK
Great serviced apartmentsPosted Nov 25, 2012
There are 500 apartments in this superb development along side two of Cape Towns best hotels, The Cape Grace and The One and Only. It is only a few minute walk from the Victoria and Albert docklands shopping and dining area. Our one bed apartment was very spacious and well equipped. Apart from a few stains on the carpet and a lack of a microwave it had everything. We were shown a studio at first which was rather dark and had a poor outlook. We were quickly shown something better when we complained. The agent managed 99 apartments on the site so I guess there is some variability in quality of furnishing. Generally though it all looked good. It was extremely secure. The staff were very helpful. They took our luggage to and from our apartment. They booked tours for us. As we had a late flight they stored our luggage and let us use the gymnasium shower as we had to leave our room at 11.00am
for Everyoneby Marta from Miami, FL, USA
Very convenient location, right at the Water FrontPosted Oct 3, 2012
Pros: Nice, spacious rooms. Very clean. Beautiful views.
Cons: Shower leaked, and the internet.
Location: Wonderful location close to everything.
The location is great. Very beautiful area. I felt very safe all the time. The covered parking is excellent, very close to the room. The shower was good, but the water leaked out really bad. It would have been nice if they could have supplied detergent for the washing machine, at least for one wash. Also, paper towel. The internet service was non existent in our room. We have a mac and never had problems logging on before. This was the first time, and that was too bad. We had to walk to the reception area, which was not in the same building, it was a little ways, and that was very inconvenient.
Comment from Hotel Management
Jan 26, 2012 by General Manager, Hotel Management
Thank you for your feedback on your stay. We are pleased to see that you enjoyed the property and the surroundings. We made a note of the shower seal during your stay and that has already been repaired. We do apologize for the inconvenience caused by the internet not working. We did log a complaint with our internet service provider and they have rectified the problem. We value all our guests feedback, as this helps us to identify areas that require improvement and to assist us in giving our clients the best possible stay. Kind Regards
Recommendedby A verified traveler
These are private condos independently rentedPosted Oct 2, 2012 on Hotels.com
It was not clear from the internet descriptions that these were privately owned condos, privately rented out. We were a group of ten people renting 3 different apartments, and it was a nightmare to register because we did not have the different booking agents' names. We expected a front desk with registration information available by client name, as in all major hotels...this was not the case.
for Familiesby Kathy
Top notch residences and excellent servicePosted Aug 16, 2012 on Hotels.com
These apartments are so perfect for a family needing more space than a hotel can offer. The amenities are 5 star and the location is absolutely beautiful.
for Everyoneby bhavini from London
Awesome place and great secure apartment complexPosted Jun 3, 2012
Pros: space, security, private parking bay and location
Cons: no gym but it was ok in hindsight! I went for a run around the marina for 30 minutes instead
Location: safe place to base yourself and there are guards everywhere at night
Everything was perfect for us..the cot was set up ready for use, Table Mountain on one side and the Marina on the other! Close to everything and easy to drive to from airport. The only negative was that the gym and WiFi were out of order during our stay but never mind (made us relax more on the holiday)! Our 8month old loved wandering around the large apartments. Has great washing machine and tumble dryer etc. Recommend to all types of people
for Everyoneby Ian from Manchester, UK
Best place to stay in Cape Town?Posted Mar 28, 2012
Pros: Fantastic apartment with huge sun-drenched terrace with views over the marina. Excellent security.
Location: Ideal location a short stroll from the Waterfront and handy for city centre.
Ideal, secure location right next to the Waterfront. We contacted Waterfront Village with our requirements and they certainly delivered. Our huge, luxury apartment came with secure underground parking and great views of the marina and waterfront. The One&Only hotel is right next door, so we enjoyed all the benefits of their bar and restaurants at a fraction of the cost!
for Everyoneby A verified traveler
Ideal accommodation in Cape TownPosted Feb 16, 2012
Extremely superb accommodations which was spacious and modern.excellent service and the location was ideal for walking around the waterfront as well as being able to walk to the downtown. We always felt safe. we would love to return to this villa again.
for Everyoneby Jodie from Perth, WA
Great location & amenities but persistent pong...Posted Feb 5, 2012
Pros: Nice patio overlooking the canal
Cons: Persistent pong from drainage block...
Location: Excellent location within easy walking distance to the Waterfront
Waterfront Village is ideally located a short walk from the Waterfront's restaurants and shops. The village has excellent security and the apartment we stayed in had all the amenities we required and was very comfortable. The only annoying thing about the place was that the drains seemed to be blocked or something and there was an unpleasant smell that we had to endure as the problem was not resolved while we were there, despite persistent messages with the staff. The air conditioner in bedroom was also noisy. I would stay here again and recommend it to friends, but hopefully the drain blockage was an isolated problem.