“Great place to stay”

Great welcome from Carol, Jo and their staff. We had a 'fabulous' room which opened on to the pool deck - almost like having our own private pool which we could use at any time of the day or night, and we could even see Table Mountain when floating in the pool! The staff were all very friendly and helpful. There is complementary tea (lots of choice) and coffee throughout the day/night with biscuits and afternoon cake (also free). To smooth the evening there is complimentary sherry and port and an honesty bar with an amazingly well-stocked fridge. The ambience is very relaxing even though the hotel is close to Kloof Street (3 min walk) with lots of cafes/restaurants etc. It's only a 15 minute walk from the hop on - hop off bus pick up (Mount Nelson hotel - great afternoon tea!) so really handy for getting around town, going to the waterfront and up to the Table Mountain cable car. Excellent place to stay for a visit to Cape Town.

“excellent in every way”

Very welcoming. Excellent room. Excellent service, particularly helpful with all my requests, e.g. booking taxis, recommending restaurants and activities, help booking a hire car, and recommending routes for onward travel. Some really nice touches such as guests' tea/coffee & cakes area, and an honesty bar. Breakfast choice was first class, well served and beautifully prepared. Outside pool can be cold in winter, but was a good enough size to enjoy an invigorating early morning swim or late afternoon cool-down. Area was quiet, felt very safe even at night. A short walk to lots of good restaurants. Not far from cable car and Lions Head. About 25 mins steady (safe) walk to Cape Town centre. Congratulations to the Derwent House team.

“Great ambience and service”

Fantastic upmarket and very comfortable hotel with great ambience and service.

“wonderful service and comfortable environment”

Derwent House is in a quiet location and convenient for Cape Town sights. The management and staff are very friendly and helpful and one could not ask for better service. The rooms are clean but we found them rather compact.