Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san

Posted Jan 6, 2015
Excellent design, comfortable rooms, very friendly stuff. The breakfast could be better.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Great Hotel, Staff!

Posted Jan 1, 2015
Perfect. Extremely nice people at check-in, very helpful in suggesting dining and entertainment in the area. Rooms are fabulous. Looks and smells as if you are the first guests to stay in room. Highly recommend!
Comment from Hotel Management
Jan 3, 2015 by Derek, Hotel Management
Dear Oscar, My staff and I thank you for being our guest and for sharing your impressions. We look forwards to your next opportunity to visit our are and be at your service. Sincerely Derek Grell General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom santa cruz

Nice, clean, comfortable

Posted Nov 26, 2014
Pros: Safe, relaxing
Location: Beach, restaurants
Nice accommodations, friendly and helpful staff. Room was very comfortable, relaxing bed, chairs and sofa. T.v. was nice size, used free WiFi. Easy parking and luggage access. Stay pretty often, nice restaurants and beach access.
Comment from Hotel Management
Nov 28, 2014 by Derek, Hotel Management
Dear K. Thank you for staying with us and for taking the time to share your experience. My staff and I are very proud of our beautiful location and await your next visit. We all wish you a very happy holiday season. Sincerely Derek Grell General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Nov 26, 2014
Excellent facilities located close to all points of interest. We are anticipating a return visit.
Comment from Hotel Management
Nov 28, 2014 by Derek, Hotel Management
Thank you for being our guest. My staff and I all look forwards to your next visit. With sincere hospitality. Derek Grell General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Barbara, ca

Posted Nov 18, 2014
Pros: The staff is great and the rooms are very comfy.
Location: The hotel is close to the beach and shopping.
Hotel staff is awesome and goes out of their way to make us feel welcome.
Comment from Hotel Management
Nov 21, 2014 by Derek, Hotel Management
Wendy, We thank you for having stayed with us and for sharing the impressions of your stay. With so many hotels to choose from in our area, we are delighted that you liked our property and the community of Capitola. My staff and I look forwards to your next visit. Sincerely Derek Grell General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom blackpool

excellent hotel , great staff, great location

Posted Nov 13, 2014
Pros: everything
Cons: nothing
Location: close to santa cruz, great location
This hotel was great, nice suite, beds, lounge area, a nice pool area, the breakfast was very good, the staff were very helpfull.Also one of the staff behind reception, came to find me to tell me about the whales that were in the bay, and even gave us directions on a map, my wife and son, and myself, went when we checked out, and found the bay, and watched the wales for a couple of hours. i cannot rate this hotel highly enough
Comment from Hotel Management
Nov 26, 2014 by Derek, Hotel Management
Dear alastair We are very happy that our hotel and its location provided you some fantastic memories. Seeing whales in the marine sanctuary is something most only dream about. We are glad that your dreams came true. Sincerely Derek Grell General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern, clean, nice amenities and friendly staff

Posted Nov 12, 2014
Great stay , friendly staff, modern room. Pleasantly surprised
Comment from Hotel Management
Nov 21, 2014 by Derek, Hotel Management
Thank you for sharing your experience with our future guests. Sincerely Derek Grell General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern type hotel..staff could not be nicer.

Posted Nov 11, 2014
Pros: how quiet the rooms were
Cons: How dark the room was!
Location: Beaches, wharfs..nice neighborhood
Best part of the hotel was that the room was so quiet. Young kids next door yet never heard them.No problem with people over us either. High ceilings but a little dark. We had an accessible room right off the courtyard so could walk to the pool area. Courtyard was pleasant but very sparse of any plants or flowers. Breakfast was better than most....waffles, processed eggs but real hard boiled eggs! sausage...and all the regular baked goods etc. Jacuzzi and pool small but clean and heated. Pool towels tiny so bring your own maybe. No views as in a neighborhood,...but a nice,average area and close to wharf by car..
Comment from Hotel Management
Nov 19, 2014 by Derek, Hotel Management
Dear bsalisb, Thank you so much for posting the impressions of your stay as it is through your eyes that we best see ourselves. We are in the process of upgrading our lighting to "LED" which will brighten all of our lives and our rooms. We are also providing as many towels for the pool as possible, so please don't hesitate to use two if needed. Thank you for being our guest. Sincerely Derek Grell General Manager
Comment from Hotel Management
Nov 19, 2014 by Derek, Hotel Management
Thank you so much for choosing us for your accommodations during your visit to Capitola. I'm glad that you found our level of service and cleanliness to your liking and standards as well as our convenient location. We hope to see you again next time you are in town. With Hospitality, Derek Grell General Manager
5 out of 5
Recommended
for Families
by Stevie

This traveler left a rating score only Posted Oct 23, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Jørgenfrom Frederiksberg

Helt i top, meget venlige og rent

Posted Oct 5, 2014 on Hotels.com
Meget pænt og rent hotel. Morgenmaden var usædvanlig når man tænker på det er gratis continental.