Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.0 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
by A verified traveler from australia
Room with a view and balconyPosted Aug 19, 2014
Pros: The view and the sunny balcony
Cons: More information on the confirmation email about accessing the hotel and transfers to and from.
Location: Capri was lovely with lots of restaurants and exclusive shops . The hotel is a steep walk away from these.
When we booked this hotel our internet kept dropping out and I did not read enough information about the hotel on Expedia web site. But we were unaware of the location being only accessible by foot. Our taxi dropped us off at the square and told us the hotel was only a short walk away. But the walk was a lot longer and very steep. The receptionist failed to advise us that there was a transfer to the hotel available and we later discovered that there was a porter service we could have used if we only knew. To make matters worse I left a necklace in the room and the day we vacated emailed the hotel twice asking them if they found it could they possible send it to my address without any response from the hotel. Apart from the view and the lovely sunny balcony the hotel was basic and inconveniently located.