Ratings based on 48 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
for Couplesby GUILLERMO ANDRESfrom buenos aires
un día en CaracasPosted Dec 16, 2014 on Hotels.com
Excelente, muy lindo y cómodo, la zona es bastante segura
for Everyoneby A verified travelerfrom Argentina
Hotel bien ubicado, con limitaciones de confortPosted Nov 13, 2014
Cons: El servicio de wifi es malo
Location: Ubicación buena, cosas para hacer cerca pocas
Fue bueno, pero nada más. Se deberían mejora varios aspectos.
for Business Travelersby Miguelfrom PR
Good business hotelPosted Sep 20, 2014 on Hotels.com
This hotel meets anyones expectation if you need to do business in Caracas. It is very safe
for Business Travelersby Dave Vfrom NY
Good for businessPosted Sep 13, 2014 on Hotels.com
Had to meet clients in Caracas. Hotel was convenient and clean. Pool area was very nice for a quick dip. Service overall was friendly and helpful. I would stay at this hotel again.
for Familiesby ROSANGELA MARIAfrom GOIANIA - GOIAS - BRASIL
HOTEL FANTASTICOPosted Jul 28, 2014 on Hotels.com
O HOTEL REALMENTE É TUDO O QUE CONSTA NO ANUNCIO. BONITO, CONFORTAVEL, LIMPO, OTIMA COMIDA, BOA AREA DE LAZER E ACADEMIA. UNICA COISA QUE DEIXOU A DESEJAR É OS GARÇONS DO RESTAURANTES, QUE NÃO FALAM PORTUGUES/INGLES E TEM POUCA PACIENCIA COM CLIENTES DE OUTRAS LINGUAS.
for Everyoneby A verified traveler
ImpresionantePosted Jul 24, 2014
La vista desde la habitacion que me asignaron fue una caricia para el alma
for Couplesby Mr. Mfrom Las Vegas, USA
UnsurePosted Jul 21, 2014 on Hotels.com
In many ways I was hopeful but disappointed by my stay at this particular Embassy Suites hotel given past experience at Embassy Suites facilities in other locations. The original room was not up to typical standards as far as cleanliness or well maintained and most concerning it had plumbing issues with the toilet. After three requests and a day of dealing with a non flushing toilet action was finally taken by the one very exceptional employee who held service in very high regard. His name (forgive the spelling) is Ulisys. He moved us to another room and took care of any remaining issues promptly and apologetically. This man deserves a medal! He was the exception to an otherwise lack of service atmosphere which was something I was not expecting from an Embassy Suites hotel. In addition to the room issue, the general behavior of employees was one of "not interested in you as a guest" which was quite baffling to me given my work in tourism. It was as if you were a bother to them to order a meal from the restaurant, to request a drink while at the pool or to inquire about other services.
Recommendedby julio ferreira
Posted Jul 8, 2014 on Hotels.com
for Business Travelersby Eduardofrom Tucson
Business Trip to CaracasPosted Jun 25, 2014 on Hotels.com
The Embassy Suites Hotel in Caracas is conveniently located for the business traveler, you can get anywhere in Caracas fairly easy; also as safety in this city is very important, its location helps you feel safe. The service from the hotel personnel is as good as it gets in any other hotel in Caracas.
for Business Travelersby Diegofrom argentina
bueno para negociosPosted May 14, 2014 on Hotels.com
No es malo. No tiene spa. Sólo para gente que pasa un dia, y sin muchas exigencias... La gente de la recepción es muy amable