Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Getaway With Friends
by Veronica Emilcefrom Argentina

unos dias de relax

Posted Feb 1, 2015 on Hotels.com
Nos fue muy Bien, genial la estadía y la atención para con nosotras!!!
3 out of 5
Recommended
for Families
by Wilfredo Rafaelfrom Mexico

Familia Salas

Posted Jan 2, 2015 on Hotels.com
La seguridad del hotel es excelente. Servicio de restaurant es muy bueno. Sin embargo, no existe servicio de mini bar, galletas y bebidas resfrescantes, lo cual es importante disponer cuando la estancia es con niños.
4 out of 5
Recommended
for Couples
by GUILLERMO ANDRESfrom buenos aires

un día en Caracas

Posted Dec 16, 2014 on Hotels.com
Excelente, muy lindo y cómodo, la zona es bastante segura
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Argentina

Hotel bien ubicado, con limitaciones de confort

Posted Nov 13, 2014
Pros: si
Cons: El servicio de wifi es malo
Location: Ubicación buena, cosas para hacer cerca pocas
Fue bueno, pero nada más. Se deberían mejora varios aspectos.
5 out of 5
Recommended
for Business Travelers
by Miguelfrom PR

Good business hotel

Posted Sep 20, 2014 on Hotels.com
This hotel meets anyones expectation if you need to do business in Caracas. It is very safe
5 out of 5
Recommended
for Business Travelers
by Dave Vfrom NY

Good for business

Posted Sep 13, 2014 on Hotels.com
Had to meet clients in Caracas. Hotel was convenient and clean. Pool area was very nice for a quick dip. Service overall was friendly and helpful. I would stay at this hotel again.
5 out of 5
Recommended
for Families
by ROSANGELA MARIAfrom GOIANIA - GOIAS - BRASIL

HOTEL FANTASTICO

Posted Jul 28, 2014 on Hotels.com
O HOTEL REALMENTE É TUDO O QUE CONSTA NO ANUNCIO. BONITO, CONFORTAVEL, LIMPO, OTIMA COMIDA, BOA AREA DE LAZER E ACADEMIA. UNICA COISA QUE DEIXOU A DESEJAR É OS GARÇONS DO RESTAURANTES, QUE NÃO FALAM PORTUGUES/INGLES E TEM POUCA PACIENCIA COM CLIENTES DE OUTRAS LINGUAS.
5 out of 5
Recommended
for Everyone
by A verified traveler

Impresionante

Posted Jul 24, 2014
La vista desde la habitacion que me asignaron fue una caricia para el alma
3 out of 5
Recommended
for Couples
by Mr. Mfrom Las Vegas, USA

Unsure

Posted Jul 21, 2014 on Hotels.com
In many ways I was hopeful but disappointed by my stay at this particular Embassy Suites hotel given past experience at Embassy Suites facilities in other locations. The original room was not up to typical standards as far as cleanliness or well maintained and most concerning it had plumbing issues with the toilet. After three requests and a day of dealing with a non flushing toilet action was finally taken by the one very exceptional employee who held service in very high regard. His name (forgive the spelling) is Ulisys. He moved us to another room and took care of any remaining issues promptly and apologetically. This man deserves a medal! He was the exception to an otherwise lack of service atmosphere which was something I was not expecting from an Embassy Suites hotel. In addition to the room issue, the general behavior of employees was one of "not interested in you as a guest" which was quite baffling to me given my work in tourism. It was as if you were a bother to them to order a meal from the restaurant, to request a drink while at the pool or to inquire about other services.
4 out of 5
Recommended
by julio ferreira

This traveler left a rating score only Posted Jul 8, 2014 on Hotels.com