Gran Meliá Caracas's opulent lobby features a grand atrium, crystal chandeliers, and a piano bar. Guests choose from 6 restaurants and lounges with cuisines ranging from Japanese to Mediterranean. Room service is available 24 hours. The hotel's health club offers a fitness center, spacious spa tub, sauna, steam room, and spa services. A rock-lined fountain spills into the hotel's outdoor pool.
Accommodating up to 1,250 guests, event facilities include meeting rooms, exhibit space, and banquet facilities. A business center provides faxing, printing, copying, and translation and secretarial services. Wireless Internet access is available throughout the property (surcharge). Other amenities include concierge services and chauffeur service. The hotel also offers on-site parking (surcharge). A private heliport is located on the hotel's rooftop.
- Swimming pool - outdoor
- Poolside bar
- Spa tub
- Spa services on site
- Sauna
- Concierge services
- Fitness facilities
- Restaurant
- Bar/lounge
- Breakfast available (surcharge)
- Room service (24 hours)
- Self parking
- Limo or Town Car service available
- Parking (surcharge)
- Multiple large conference rooms
- Event catering
- Business center
- Banquet facilities
- Exhibit space
- Audiovisual equipment
- Secretarial services
- Business services
- Total number of rooms - 428
- Safe-deposit box at front desk
- Multilingual staff
- 24-hour front desk
- Porter/bellhop
- Doorman/doorwoman
- Number of floors - 18
- Translation services
- Babysitting or childcare
- Gift shops or newsstand
- Shopping on site
- Hair salon
- Tour assistance
- Medical assistance available
- Currency exchange
- Dry cleaning/laundry service
- Shoe shine
- Air-conditioned public areas
- Elevator/lift
- Wireless Internet access - surcharge
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