Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
80% of guests recommend
2.0 Room cleanliness
2.0 Service & staff
2.2 Room comfort
1.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by EReyes

seems was a good hotel in the past

Posted Jul 30, 2012 on Hotels.com
i expected more from the hotel being part of the intercontinental signature.
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jun 13, 2012 on Hotels.com
really good. i would go back again
3 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL, USA

I guess it's ok.....

Posted Mar 18, 2012
Pros: The location is really good for the night life in Caracas. Also the security it's good.
Cons: The old carpets and the insect in the bath
Location: Excellent
I have known this hotel for a long time. It is sad to see how this hotel has come down in quality. I found the room to be old, with old carpets and old furniture. There were little roaches every morning in the bath. I complained about it and I was told that they had recently fumigated. I would prefer to stay at the Eurobuilding hotel.
3 out of 5
Recommended
for Everyone
by Lory from ex Caracas

A recommendation....

Posted Jan 3, 2012
Cons: location and quiteness
Although it is still a classy hotel I felt a bit sad because it used to be The Best of the city in all sence; it use to be a most for New Year's Brunch but this year was a poor Brunch. Western should do something to recupeer its high standard for the location besides beautiful is perfec to move around the business and shopping areas.
1 out of 5
by Andi from Coral Gables, FL

amoraos

Posted Dec 7, 2010
The worst guest service ever. Very bad conditions, old, and extremely expensive for the kind of room, that you'd find. Don't loose your money. It's not a 5 starts. I don't know how this' part of the Intercontinental chain.