Ratings based on 108 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Springfield,Il

Very close to the highway entry/exit

Posted May 24, 2015
We checked in late and the staff was very accommodating. The tub in our room had mold in it and we were quickly upgraded to a different room. The morning front desk clerk came into the breakfast area trying to get herself some coffee, while doing that she reached over my food several times and breathed all over it as well. She should've waited until I was finished in the area.
Comment from Hotel Management
May 28, 2015 by Amy - GSM, Hotel Management
Hello, Thank you for taking the time to give us your feedback on your recent stay. We appreciate and value all feedback from our guest. It tells us what we are doing right and where we can improve. Please allow me to apologize on behalf of the hotel for the problems you had. Please be assured that the problems you had have been addressed to the appropriate staff. Again, thank you for your time and we thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
Checked in late & left early but nice hotel nice size clean room
Comment from Hotel Management
May 28, 2015 by Amy - GSM, Hotel Management
Hello, Thank you for taking the time to give us your feedback on your recent stay. We are happy to hear that you did enjoy your stay with us. Again, thank you and we appreciate your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2015
Nice staff, clean rooms, nice landscaping, hotel room in great condition.
Comment from Hotel Management
May 28, 2015 by Amy - GSM, Hotel Management
Hello and thank you for taking the time to give us your feedback on your recent stay. We are happy to hear that you did enjoy your stay with us and thank you for your kind words. We look forward to seeing you again on your next trip to Marion, IL. Again, thank you!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

Decent hotel near routes 57 and 13

Posted May 9, 2015
Pros: It was clean.
Cons: Staff training. Staff twice ignored the DO NOT DISTURB sign to see if we needed anything. Also couldn't locate a replacement coffee maker.
Location: It is perfect for getting around southern Illinois since it's located pretty much at the route 57 and route 13 junction.
Our check-in went smooth enough with a somewhat bored front desk staff. After that all interactions with the front desk were quite pleasant. Our room was very clean and room making did their job well. The pool is a little cold but all hotels are the same. Our last night, our coffee maker wasn't working and staff couldn't locate a replacement because the owner was out of the country??? Lastly, I would think they should have shifted some staff to help the poor woman working the morning breakfast area. The hotel knew it was fully booked and that there would be a mad rush in the morning. She was overwhelmed and it didn't need to be so.
Comment from Hotel Management
May 28, 2015 by Amy - GSM, Hotel Management
Hello, Thank you for taking the time to give us your feedback on your recent stay with us. I would like to apologize on behalf of our hotel for the problems you did have during your stay and please be assured that the issues have been addressed. We hope you will stay with us again on your next trip to Marion, IL. Again, thank you for your time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Very clean. Easy access. Quiet and safe location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
The staff are extremely friendly and helpful, and the rooms were clean and super comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location off interstate

Posted Mar 7, 2015
Very spacious room, whirlpool tub, comfortable beds, nice restaurant right across the parking lot, decent breakfast, worth a few extra dollars to stay here, rather than others close by
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.. Decent breakfast

Posted Feb 19, 2015
Found old left over food between the bed and endtable....hallways were cold..which made swimming in the pool not easy..if one went swimming..you would freeze walking back to the room.
5 out of 5
Recommended
for Couples
by A verified traveler

jetted tub rooms

Posted Feb 18, 2015 on Hotels
Wonderful stay would stay again, only thing we saw that needed improvement , was we ran out of hot water for the jet tub. Other than that , great.
4 out of 5
Recommended
for Families
by A verified traveler

A great place to stay.

Posted Feb 9, 2015 on Hotels
Easy, comfortable stay. The staff was pleasant and hotel was clean. My only complaint is the the bathtub was a little dirty. Otherwise, couldn't ask for more from a on-the-road hotel. Would definitely stay again.