Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom AL

Nice room.

Posted Mar 20, 2015
Pros: Room was clean. Bed was comfortable and breakfast was good.
Cons: Front desk help.
Location: Seemed to be good location to everything. Lots of restaurants around.
When we arrived at hotel I waited about 5 minutes at the counter before I was helped. The worker was assisting someone on the phone. With having reservations it didn't take long. I was given our room key we proceeded to our room. When we walked into the room we it had already been given to someone else so we backed out quickly. That could have been bad news. Went down stairs to get this taken care of. We were given another room on another floor. We got ready for bed and wanted to watch the weather for the next day and the TV had no cable. I called front desk to ask if there was a trick to watch the tv and she said no but she would put our room # on the list for maintenance for the next day. I said that would be fine. About 30 minutes later we got a call from front desk saying to unplug the tv for a minute and plug back up. So we did and it worked. When we came in the next afternoon our keys did not work. They said since they had changed our room they only put 1 night on the new key for new room. Our water in the bathtub could not be shut off. Small steady stream.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel.

Posted Feb 27, 2015 on Hotels.com
Stayed here on way to Florida. Will stay again.
5 out of 5
Recommended
for Families
by A verified traveler

Would stay here again!!

Posted Jan 22, 2015 on Hotels.com
Great hotel. Very friendly staff!
5 out of 5
Recommended
for Families
by Charfrom Rockford

Great place to stay!

Posted Jan 20, 2015 on Hotels.com
This hotel is really nice and the staff were really friendly. We had an issue at breakfast, and the staff promptly took care of it.
5 out of 5
Recommended
for Business Travelers
by eliyahufrom Albany, NY

Super great place

Posted Dec 26, 2014 on Hotels.com
great place to stay
5 out of 5
Recommended
for Families
by ederttfrom Everett - you have name wrong

Homecoming week-end

Posted Nov 30, 2014 on Hotels.com
It is always nice to stay at Hampton Inns as they have everything you need
3 out of 5
by A verified travelerfrom clinton, iowa

dissapointed

Posted Nov 26, 2014
Pros: room was great, beds very comfortable, I liked having a fridge and microwave in the room.
Cons: some of the food for breakfast, gravy for biscuits was bland and sausage had no taste.
Location: didn't need anything nearby. was seeing my son in Carbondale.
was disappointed pool wasn't working, lady at front desk didn't welcome us to nice, didn't tell us when breakfast was. got to the room and only one key worked. breakfast was good, beds were comfy.
5 out of 5
Recommended
for Families
by A verified traveler

nice stay

Posted Oct 29, 2014 on Hotels.com
friendly clerks nice cocktail hour ok breakfast
3 out of 5
Recommended
for Business Travelers
by Danafrom Tennessee

OK

Posted Oct 21, 2014 on Hotels.com
Convenient location. First time to stay at this hotel. Room ok. Disappointed in the cleaniness of the room. Not horrible, but the inside of the toilet was dirty and the room had a slight smell. Since there are several other hotel options in the area, I will not select this one again.
4 out of 5
Recommended
for Couples
by Williamfrom Grand Rapids Mi

Vacationer

Posted Oct 15, 2014 on Hotels.com
Nice hotel, very clean & well maintained. Close to lots of resturants. Could have had a better breakfast.