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Reviews of Fasthotel Carcassonne

2 out of 5
Fasthotel Carcassonne
ZI Bouriette - Allee Gilles de Roberval, Carcassonne, Aude

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 185 reviews" "
Rating 8 - Good. 76 out of 185 reviews" "
Rating 6 - Okay. 54 out of 185 reviews" "
Rating 4 - Poor. 17 out of 185 reviews" "
Rating 2 - Terrible. 8 out of 185 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ulf

Disliked: Staff & service
I wrote a message that I would arrive late around 22. When I arrived there was nobody there and no answer neither on phone nor bell. I had to find another hotel.
Stayed 1 night in Sep 2023

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable, friendly, convenient.
The staff of the hotel could not have been better. They gave us helpful tips for the area and quickly resolved and issue with our room. The room was very small, the bathroom miniscule but both were immaculate. Wi-Fi was okay. There was plenty of parking both secured and unsecured. It was convenient to the highway and the city of Carcassonne.
Stayed 2 nights in Jun 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem if value is what you are looking for
Easy to find, just off motorway. In a quite area of an out of town retail park. It is built like a classic American motel. Do not be put off, just 4 miles from the ancient fortress of Carcassonne which has loads of free parking. We were amazed at how easy and accesable it all was. Lots of restaurant options for dinner if you decide not to eat in the old town. The aircon was very welcome as well. Very good value for money.
Stayed 1 night in Aug 2018

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overnight stay
A good overnight stop, close to a Geant hypermarket, but a bit out of the city. Staff were very friendly and helpful. We had an evening meal here which was fine and good value. Good car parking space - within a compound that is shut overnight.
Stayed 1 night in Jun 2017

4/10 Poor

the Kenster, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Really!!
A truckies' special. Like motel 6 chain in USA but smaller and even less comfortable, It was cheap and I wanted to try the full spectrum of acomm while in europe for month. This chain was not my cup of tea. If you are just travelling and have no choice it is perfect. But really!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay and good value. The manager is extremely helpful and attentive.

2/10 Terrible

Bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far and Away the worst we have stayed in
Hotel redefines basic to a lower level than ever. 5 Star Luxury never. It TOTALLY Misrepresents reality. Garden is rough burnt grass! Hotel board has 2 Stars but the Tourism Office lists it as ONE Star. It seems convenient that the INDUSTRIAL ZONE and closeness to the Airport are not mentioned. Nothing around but businesses, no restaurants or cafe bars. No lounge facilities or bar, getting a coffee is a mjaor task. We we don't normally do this they said!. Cafe au lait in espresso cups, cafe noir grande in CHINA ICE CREAM CONES ! Hotel 's at the western end of the city and the attractions mentioned on the eastern side. Nothing is easy walking so saying "close to" is not factual. On the hotel - restaurant was closed apart from breakfast and no tables just long counter tops with stools, no rooftop terrace, no balconies the photo aside, no room telphone or complimentary papers. Shower toilet would suit a plane it was so small - pink plastic and dirty. Air con in both rooms noisy and the quiet disturbed by road noise annd aircraft. Our view avoid this place like the plague! Unfortunately arrival too late to cancel. Ruined our Carcassonne visit, two of party in 70's so attraction closeness very important. Fooled by the hotel descriptions. An employee (when found) in a Pontius Pilate way blamed hotel.com for everything. Our recommendation get accurate on descriptions or remove this place from the website

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
It was bad, hotel is hard to get to, no chairs in the room, desk person would not let us have a chair, internet service required a long and difficult sign-in, the bath room and shower was made for miniture people. Never again!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE WORST PLACE I HAVE EVER STAYED!
I won't waste too much time on this: This hotel is a MOTEL , In an Industrial estate close to the airport. Reception closes 7.30 pm only thing available soft drinks or beer. When I asked about any food "a croissant?" was the reply. NOWHERE around to get any food. So bad I checked out after 4 hours and got a taxi into town. Useless aircon, tiny I hated my stay and home after only 2 days! this place (FastHotel) was appalling and I would recommend you avoid it at al costs! I have gone on far too long but I must re-iterate that I HATED EVERY SECOND of my brief stay!

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy walk to airport
Nice place to stay, food in bar, helpful staff, clean and comfortable, good value for mony and I was able to walk to airport in 20 mins. Staff showed the the route and gave me a map.

8/10 Good

Stuart, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fasthotel
Good clean basic hotel within a few minutes of Carcassone airport. Food served on the evening was very good for the price paid. I would certainly stay in the hotel again if flying out of Carcassonne.

8/10 Good

Karen, England

Liked: Cleanliness, staff & service
Convenient for Carcassone Airport
We were visiting Marciac but due to the bad weather (snow, ice and minus temp) we decided to stay near the airport the night before we travelled home rather than risk an early morning 3 hour drive in icy conditions. The hotel room (motel room) was basic but the bed was very comfortable. However, the restaurant was superb and the evening meal we had was excellent. The chef and waitress were fabulous - we will stay again just for the food.

8/10 Good

Hilda, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Clean room and friendly staff. Within walking distance of airport but a little far to drag a large suitcase. Breakfast also good value for money.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Ian, Leicester, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Budget hotel - good for the price
Hotel is a five minute walk from Carcassonne airport although you cannot hear any planes. Very basic accommodation which was ok for a day but I could not stay here for a longer period of time. Room clean, bathroom is the size of an aircraft toilet! The owner does not speak English so it is difficult to ask anything unless you know French. Carcassonne is a 30 minute walk away. There is a supermarket across the road fromt he hotel but there are no restaurants in the local area. The hotel does have a restaurant but it is buffet service and the food did not look very tempting.

10/10 Excellent

Tom, Cheshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast Hotel near Carcasonne airport
The Fast Hotel was within walking distance of Carcasonne airport but was unfortunately located on an industrial estate However the acommodation was clean and comfortable and quiet at night. The evening meal (and the breakfast) was a superb experience of wonderful French food with a typical French atmosphere. I would certainly use this hotel again.

10/10 Excellent

John, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very warm feel to this hotel, staff helpful. Rooms very good for the low price you pay, clean and tidy. Good stop for the airport as 5 mins walk

6/10 Okay

jean christophe

Liked: Cleanliness, staff & service
Ras
Stayed 1 night in Sep 2023

4/10 Poor

ALAIN

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel à oublier.
Arrivee pour 16h dans horaire reception, acceuil fermé, appel telephonique au responsable qui indique le numero chambre, clé sur bureau. Chambre non climatisée malgre que cela soit mentionne sur le site hotel.com. Re appel au salarié qui va installer clim portable, et precise que les travaux sont en cours. A preciser température exterieur 37°. Au retour plus de 6h plus tard, chambre une fournaise....Une nuit à oublier . Salle bains : cabine avec douche et rideau plastique. 1 seul verre, nous etions 2. Odeurs exterieures désagréables quand nous avons voulu ouvrir. Parking sécurisé : pas de fermeture.
Stayed 1 night in Aug 2023

2/10 Terrible

Marilou

Traveled with partner
Disliked: Amenities, property conditions & facilities
Pas de climatisation et pas d'avertissement a l'avance. Vous le découvrez une fois sur place.
Stayed 1 night in Aug 2023

2/10 Terrible

Saber Durán

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Llegamos y no habia aire acondicionado cuando lo anuncian en un cartel, respuesta encoginiento de hombros... Tipico... No aire, no limpieza y cambio de toallas, nadie en recepcion uno de los dias... No jabon ni ningun tipo de amenidad... Un desastre.
Stayed 2 nights in Aug 2023

2/10 Terrible

LILA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Thérèse

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
séjour a carcassonne pour le feu d'artifice réservation de dernière minute. accueil agréable personnel aimable pour le bien pour le moins bien une seule pise dans toute la chambre pour le lit comme sommier une planche de contre plaqué matelas moyen pas de chance clim en panne . petit déjeuner un peux cher. vue d'ensemble extérieure peinture fatiguée un rafraichissement serait souhaitable. un nettoyage des abords serait nécessaire ( un four dans haie qui borde l'hotel ) nettoyage des wc moyen.
Stayed 1 night in Jul 2023

10/10 Excellent

Veronique

Stayed 1 night in Jul 2023

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

bernard

Stayed 1 night in Dec 2022

6/10 Okay

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lo bueno, bien de precio, cerca de Carcassonne. Lo malo, no tiene enchufes en las mesitas de noche ni nevera.

8/10 Good

Yann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Yannick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soirée étape
rien a dire correct gérant très sympathique
Stayed 1 night in Apr 2021

6/10 Okay

Gilles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Accueil sympathique mais confort des chambres sommaire douche minuscule et isolation insuffisante entre les chambres, trop de bruit
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Posizione, disponibilità e simpatia del receptionist, posto auto sorvegliato di notte. Contro: il bagnetto è un po' opprimente, difficile muovercisi agevolmente, solo una presa elettrica in camera e lontana dai letti. Cmq, tutto sommato, un buon rapporto qualità/prezzo.
Stayed 2 nights in Aug 2019

8/10 Good

Osvaldo

Liked: Cleanliness, property conditions & facilities
buena relacion precio-calidad, apto para una estancia corta
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Beaucoup trop cher, bruyant, aucune commodité, douche très petite, manque de propreté
Stayed 1 night in Jul 2019

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien pour un petit prix. Dominique
Personnel tres accueuillant, petit déjeuner copieux
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bon accueil, très arrangeant, gentils Bonne literie, chambre calme, le seul bémol , c'est l'odeur de cigarette froide... A part çà , je recommande fortement
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Pierre

Disliked: Room comfort
Lire le commentaire
La clim ne fonctionne pas, l'espace douche est vraiment ridicule de plus le pommeau ne tient pas vous êtes obligé de le tenir pas agréable du tout. ATTENTION le restaurant est fermé le vendredi,samedi et dimanche. Mettez quelques euros en plus et allez ailleurs.
Stayed 1 night in May 2019

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonne adresse pour étape
employés très sympathiques. super petit déjeuner
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accueil professionnel et souriant, chambre propre . Etablissement bien placé
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Hotel vieux, mérite un coup de peinture , personel très agréable
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Habitación pequeña y el baño mínimo. Parecía un camarote de barco No pasaron a hacer cama Desayuno mediocre Personal agradable
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Alejado de la ciudad. Habitaciones pequeñas. Vale para descansar.
Stayed 2 nights in Apr 2019

10/10 Excellent

Garres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Stayed 1 night in Apr 2019

8/10 Good

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel pour une étape de nuit
Accueil superbe très gentil serviable et arrangeant malgré une erreur de date de réservation chambre propre confortable literie confortable salle d’eau petite chambre petite mais pour le prix faut pas demander Du 3 étoile faut faire la part des choses
Stayed 1 night in Apr 2019

8/10 Good

Richard, Conca Corse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel de l’hôtel très accueillant et compétent Satisfait de notre nuit
Stayed 1 night in Jan 2019

6/10 Okay

Eric

Stayed 1 night in Oct 2018

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2018