Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
96% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from CDN

A very comfortable place to stay - except a small

Posted Jul 15, 2015
Pros: Please see above.
Cons: White and clean towels!
Location: Please see above.
This is a very good place to stay, close to the fort, with excellent hosts, comfortable room and quiet location, and good price - EXCEPT: please get a new set of towels and wash them properly so that they are WHITE. The towels we had were grey! This is not acceptable in a fine hotel like this. Sheets were clean, but the towels made us very uncomfortable.
Comment from Hotel Management
Jul 18, 2015 by Séverine BOUSQUET, Hotel Management
Thank you for this review. We are sorry for the grey towels.
3 out of 5
Recommended
for Everyone
by A verified traveler from 岡山県

フロントに気兼ねなく出入りできて楽

Posted Jul 6, 2015
フロントとは別棟に部屋があるためフロントを通ることなく鍵を持ったまま出入りできます。 フロントに鍵を預けるスタイルではないため荷物を置きに戻ったりちょっと買い物に出たりと頻繁に出入りしても気を使わなくて済みます。
5 out of 5
Recommended
for Everyone
by A verified traveler from N Ireland

Friendly, clean hotel near train station

Posted May 22, 2015
Staff very friendly - speak English. Good directions form train station - provided on booking and also signage on route. One of the largest hotel rooms I have ever had in France - certainly the largest shower room! Very clean. I had the breakfast - continental style, fresh bread and good variety of fruit etc. A nice surprise was that the train station (and hence hotel) very close to the canal. Pleasant small green area where you could watch the boats etc Few things to be aware of....not an issue for me but may be for some travellers. Reception closes at 8pm. Also a good 20 minute walk to La Cite. However there is a bus you can get about 200m from hotel.
Comment from Hotel Management
May 25, 2015 by Séverine BOUSQUET, Hotel Management
Hello, Thank you for this nice review. We are pleased that our hotel met your expectations. See you soon. Séverine and Marc BOUSQUET
5 out of 5
Recommended
for Couples
by Vincent from Montmacq (Oise)

très bon séjour à l'hotel ASTORIA

Posted Apr 29, 2015 on Hotels
3 jours en amoureux sur Carcassonne,excellent établissement,belle chambre,accueil chaleureux,gentillesse et service ainsi que disponibilité du couple tenant cet hôtel.Celui ci est à proximité du centre ville et non loin de la gare ainsi que du canal du midi.A recommander!!
Comment from Hotel Management
Jul 4, 2015 by Severine, Hotel Management
Bonjour, Merci pour ce commentaire. C'est avec plaisir que nous vous avons reçus. A une prochaine fois. Séverine et Marc.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Mar 28, 2015 on Hotels
Comment from Hotel Management
May 30, 2015 by Severine, Hotel Management
Thanks
5 out of 5
Recommended
for Couples
by A verified traveler

Great stay

Posted Mar 10, 2015 on Hotels
Great stay, great breakfast, very helpful and friendly staff. Highly recommended.
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
Thank you for your nice review. We are glad you had a pleasant stay in our hotel. I'm looking forward to seeing you again. Séverine BOUSQUET
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
Hello, Thank you for this nice review. We are happy you have a great stay in our hotel. See you a next time. Séverine BOUSQUET
3 out of 5
Recommended
for Couples
by Tamar from ISRAEL

shared toilets

Posted Feb 28, 2015 on Hotels
We were surprised that the room we ordered were not with private toilet, and emerges from shared toilets read, but probably not in bold otherwise we would not book this room.
Comment from Hotel Management
May 2, 2015 by Severine, Hotel Management
Hello, You have booked a cheapest room (February 39 €). The name of the room is double room with private shower, external toilet. It is clear. Next time please read more. Also, we have other comfortable rooms, of course this is not the same price. Séverine
3 out of 5
Recommended
for Personal Event
by Bernard from Courbevoie

Correct pour une nuit

Posted Feb 20, 2015 on Hotels
Très proche de la gare SNCF, donc pratique pour voyageur avec bagages. Accueil sympathique des hôteliers.
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
Bonjour, Merci pour ce commentaire.
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
Bonjour, Nous sommes situés à 150 m de la gare SNCF et à proximité des commerces de la rue piétonne. Merci pour ce commentaire. Séverine BOUSQUET
4 out of 5
Recommended
for Couples
by Yves

Posted Jan 7, 2015 on Hotels
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
Merci
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
Bonjour, Merci.
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
Merci
3 out of 5
Recommended
for Couples
by Hiroki from 日本

まあまあ

Posted Jan 4, 2015 on Hotels
午後8時までにチェックインしなくてはいけないのが厳しかった。 周辺は車の音で少しうるさかった。 駅から近く値段が安かったのは助かった。
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
コメントありがとうございました、私たちの予算のホテルは、鉄道駅や観光地の近くにあることを覚えておくこと。
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
コメントありがとうございました、私たちの予算のホテルは、鉄道駅や観光地の近くにあることを覚えておくこと。
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
コメントありがとうございました、私たちの予算のホテルは、鉄道駅や観光地の近くにあることを覚えておくこと。
Comment from Hotel Management
May 9, 2015 by Severine, Hotel Management
コメントありがとうございました、私たちの予算のホテルは、鉄道駅や観光地の近くにあることを覚えておくこと。