Ratings based on 177 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom adelaide
Beautiful Hotel in the heart of the old city.Posted May 12, 2015
Pros: Decor, ambience, aspect, amenity.
Cons: It was a shame that all the food on offer at the hotel was so expensive and incredibly rich. It would have been convenient to have had a light meal.
Location: You are right in the heart of the old city and as the sun goes down and most tourists have departed it is a lovely place to explore and spend time
From the arrival in the lower car park, and the trip by hotel car up to the hotel, we knew this would be special. What a lovely hotel. The grounds and gardens are lovely. The room was very comfortable and had casement windows overlooking the garden. We really enjoyed our stay here.
for Everyoneby A verified traveler
Stunning hotel with views of the medieval cityPosted Apr 15, 2015
Absolutely wonderful stay beautiful hotel in the grounds of the medieval castle. Very clean very friendly. The little cobbled streets were amazing and just outside the hotel with fabulous courtyard restaurants
for Everyoneby A verified travelerfrom Little Falls, MN
Elegance, warmth, and sophisticationPosted Apr 14, 2015
Pros: Everything. It was simply perfect.
Cons: I can't think of a thing.
Location: There are castles to check out. The train system is amazing so you can go on a day trip to Tolouse. But I would simply stay in the city and relax.
This is a destination hotel. Being at this hotel was a vacation experience in itself. From the moment I arrived at this lovely city I was treated like a treasured guest. All the staff was helpful, cheerful and friendly. The room was well appointed, and I loved the chocolate, in the shape of the castle, on my pillow at night. I spent quiet time in the garden, and wrote. I went to the Barbicane Restaurant, and have never had such a lovely dining experience. And then, just steps out the door lay Carcissonne itself. I gloried in the shops, the restaurants, the people, the castle, the history. I am definitely going back, and will be sure to stay here.
for Everyoneby A verified travelerfrom Sacramento CA
Such an amazing experience!Posted Apr 6, 2015
Loved our stay at this amazing hotel. It is a memorable place stay. Very clean and staff was eager to please. When we arrived to check in there was a problem with our reservation bcz it did not show my daughter staying as well. The staff quickly changed our superior room reservation to a suite to ensure we were all comfortable. Would not hesitate to there stay again if i have pleasure to return to the region.
for Everyoneby A verified travelerfrom london
Posted Mar 12, 2015
We had an extremely lovely experience what was noted most was that the staff were uterly pleasant and more than helpful a smile goes a long way and nothing was too much for them any request was dealt with immediately and we did not feel that we could not ask for more we had a wonderful time and we will tell our friends and family to enter this experience
for Everyoneby A verified travelerfrom UK
Fantastic atmospheric hotel in Carcassone old cityPosted Feb 22, 2015
Pros: The staff was excellent and the whole atmosphere of the hotel which is very much in keeping with the city.
Cons: We have nothing to suggest as everything was excellent.
Location: Visiting the palace and the Basilica St Nazzaire and generally walking the ramparts and the streets of Carcassone is a wonderful experience.
We had a most enjoyable if short stay in the Hotel de la Cite in Carcassone. The hotel is very atmospheric, very beautifully converted from the Bishop's Palace and keeping with the atmosphere of the old city. The staff was excellent- especially the reception. The room was very well appointed and comfortable. The whole experience in Carcassone and at the hotel was fantastic and we would stay there again if happening that way!
for Couplesby Guyfrom Lyon
Super séjourPosted Jan 27, 2015 on Hotels.com
Hotel très bien placé. Chambre confortable. Très bon accueil.
for Familiesby TOMOHIKOfrom バルセロナ
期待を裏切らない素晴らしいホテル。レストランの予約も忘れずに。Posted Jan 24, 2015 on Hotels.com
for Couplesby Anthonyfrom Tarbes France
Our special occasion.Posted Jan 14, 2015 on Hotels.com
My wife going through Cancer treatment was treated with the utmost dignity the staff and our meal prepared special by the Chef was of the highest merit.We will be back.
for Everyoneby A verified traveler
Le rêve de dormir dans les murs de la cité...Posted Jan 9, 2015
Début Janvier, une nuit très agréable, mais j'aimerai tenter l'expérience en étè pour pouvoir vraiment profiter du magnifique jardin et de la terrasse avec vue sur les remparts...