Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
97% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom england

Nice hotel situated in city centre

Posted Sep 28, 2014
Pros: Decent price, central location. Friendly staff and nice breakfast. Easy wifi access. Good car parking
Cons: Room a little smaller than usual but no real problem for us
Location: 10 min walk to river and station. Boat trips along canal interesting
Short from hotel to river, boat trips.30min walk/5min drive to medieval city. hotel staff friendly and helpful
Comment from Hotel Management
Apr 25, 2015 by Didier, Hotel Management
It is a great pleasure to know that you apreciated our house. Thank you very much.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Bristol, UK

Charming family-run hotel

Posted Aug 17, 2014
Pros: Nice old building, free parking and wi-fi.
Cons: There was limited space at breakfast.
Location: Good restaurants within 10 minutes of the hotel.
A pleasant old-style charming hotel in the lower town, about 25 minutes walk from the old city. The rooms are not large but were comfortable, and the owners/managers made an effort with the 'personal touch'.
Comment from Hotel Management
Apr 25, 2015 by Didier, Hotel Management
Thank you very much for your comments relevant.
5 out of 5
Recommended
by Bjarnefrom Danmark

Dejligt personale

Posted Jul 16, 2014 on Hotels.com
Et hyggeligt hotel i gammel stil, hvor der er kræset om de små detaljer, uden det bliver for kvalmende. Rigtig serviceminded personale, med sprogkundskaber helt i top. Venlig og imødekommende betjening og al den nødvendige hjælp.
Comment from Hotel Management
Jan 3, 2015 by Didier, Hotel Management
Mange tak for din lysende gennemgang.
5 out of 5
Recommended
for Couples
by Helen Healyfrom Cork, Ireland

very nice staff

Posted Jun 25, 2014 on Hotels.com
We had some difficulties with our trip and the staff could not have been nicer or more helpful. We had a lovely time and would recommend this hotel to others.
Comment from Hotel Management
Jan 3, 2015 by Didier, Hotel Management
Thank you. It is true that we are quite proud of our staff.
5 out of 5
Recommended
by laurentfrom toulouse

bel etablissement

Posted Jun 19, 2014 on Hotels.com
emplacement proche du centre ville, tres pratique pour nous sans voiture, les responsables sont charmants et forts aimables, bel établissement avec de jolies chambres arrangées avec gout. Maison d'excellente tenue.
Comment from Hotel Management
Jan 3, 2015 by Didier, Hotel Management
Nous vous remercions beaucoup pour votre commentaire élogieux et sommes heureux de vous avoir satisfait.
3 out of 5
Recommended
by A verified traveler

Walking to the castle and the canal

Posted Jun 8, 2014 on Hotels.com
The room had adequate space by European standards. The building itself was charming, the area of town not so much. the staff were most helpful. After 3 days even the area of town grew on us, and the castle was quite accessible by car or on foot.
Comment from Hotel Management
Feb 10, 2015 by Didier, Hotel Management
Thank you for your comment
4 out of 5
Recommended
by senior eurail travellersfrom australia

Posted Jun 3, 2014 on Hotels.com
Pleasant old provincial style hotel on edge of city, easy walk to station if have good directions, easy walk to centre square which is only place to get meals before 8.00 pm.for castle viewing there are good hotels very much closer.
Comment from Hotel Management
Feb 10, 2015 by Didier, Hotel Management
Thank you for your comment
2 out of 5
Recommended
for Everyone
by machafrom toulouse

Hôtel très charismatique et agréable

Posted Jun 2, 2014
Pros: J ai beaucoup aimé le cadre et la décoration de l hôtel
Cons: Je pense qu il faut revoir les prix en comprenant le petit déjeuner. Et mettre des coussins dans les chambres.
Location: Le quartier rien a dire y a pas mal de restaurant autour dont un qui est a 5 min à pied et qui est très bon. Rue un peu bruyante.
C est un très jolie hôtel , personnel très souriant et accueillant par contre chambre un peu chère une nuit pour deux personnes 89,60 sans petit déjeuner je trouve cela un peu cher car il faut rajouter 10 euros par personne pour l avoir.vPar contre jolie décoration dans l entrée , jolie bâtisse. La chambre reste simple un lit confortable ( il manque juste des coussins car juste un traversin pas trop confortable) , on avait un petit balcon privatif avec vue sur la cours. Une petite salle de bain privative avec douche et toilette et lavabo.
3 out of 5
Recommended
for Couples
by pierrefrom quebec

Hotel à Carcassonne

Posted May 31, 2014
Pros: L'emplacement et le personnel
Cons: Un peu de modernisation de la literie
Location: Pas très loin à pied de La Cité .Restos facilement accessibles.
L'hôtel est bien situé ,près de La Cité à pied.Stationnement devant l'hôtel ce qui est un avantage.Personnel très avenant.Petit déjeuner correct mais nous n'avions Pas vu certains aliments à l'entrée de la salle .Hotel vieillot mais propre.
2 out of 5
by A verified traveler

Not worth the money

Posted Apr 24, 2014
Nobody spoke English so they couldn't tell me how to get there. I ended up having to call reservation in USA which cost me over 10 dollars.
Comment from Hotel Management
Oct 26, 2014 by Didier, Hotel Management
I do not understand your point, The hotel is easy to find and there is an excellent plan on our website with clear explanations in all languages​​. Sorry it was messed stay.