Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Surrey

Value for money

Posted Jul 6, 2014
Pros: People, price and breakfast
Cons: Put you up beds were a little uncomfortable by all accounts
After a blooming horrible trip up the M4 we were greeted by some very nice, courteous staff who couldn't have been more helpful. Kids said that put-you-up beds weren't brilliant but I heard them snoring aplenty and so only can assume that they got their normal rest hours in! For £66 a room and breakfast for the 4 of us we cannot complain.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Good stopover

Posted Jul 6, 2014
No evening meal available (just a choice of 2 pizzas) even though the national cycling road race championships were being staged locally.
4 out of 5
Recommended
for Families
by A verified traveler

Excellent crash pad, good value for money.

Posted Jun 11, 2014
Location: There's a pub next door that had the best mashed potatoes my four-year-old had ever tasted. Aside from that, everything was bus or drive away.
We were checked-in efficiently, tended to diligently, and otherwise left to our own devices. Room was quiet and comfortable, breakfast was filling and to HIX's standard.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location between Newport & Cardiff

Posted Jun 11, 2014
Pros: The location suited our needs
Location: We were visiting to catch up with old friends so things to do nearby weren't on our agenda
Staff we're welcoming and friendly. Free breakfast was good. What was even better was free wifi everywhere that actually worked without having to wave my mobile device around at arm's length trying to get a signal. Made a welcome change!
4 out of 5
Recommended
for Everyone
by Sue from NW England

Affordable hotel fairly close to Cardiff.

Posted May 25, 2014
Pros: The cleanliness and friendliness of reception staff.
Cons: Breakfast was O.K but the cooked items had been there a long time.
Location: Near enough to main roads to Cardiff. Didn't visit anywhere other than Cardiff centre and Cardiff Arms Park.
We needed an affordable hotel near enough to Cardiff for the Amlin cup final at Cardiff Arms Park. Hotels in Cardiff were charging inflated unreasonable prices. The Holiday Inn Express fulfilled our needs and was only £18 dearer than the usual price advertised.
4 out of 5
Recommended
for Everyone
by Gwensy from Herefordshire

Clean comfortable hotel in convenient location

Posted May 23, 2014
Pros: It did what it said on the can. Friendly courteous staff Simply furnished clean comfortable rooms Breakfast included in rate
Cons: The duvets were rather lumpy and heavy. Some light weight ones would be an improvement.
Location: Convenient location, we used it as a stopover between two golf tournaments!
Booked two rooms here at a very reasonable rate. Easy booking, very welcoming and helpful reception staff. No hassles. Very enjoyable stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

A comfortable hotel

Posted May 5, 2014
Hotel is new and well equipped. The room we were initially given is by road side and very noisy. We changed room on the second night, which is on the other side and very quiet.
4 out of 5
Recommended
for Everyone
by Milind from Cambridge

Nice hotel with friendly staff

Posted Apr 22, 2014
Nice hotel with friendly staff. Enjoyed our stay. Not too far from Cardiff so perfect pad for us
5 out of 5
Recommended
for Everyone
by enchantica from surrey

Excellent value

Posted Apr 13, 2014
Pros: Staff A1. Good location for Cardiff arena
Cons: Bit more variety at breakfast
Location: 10 miles from Cardiff centre
Stayed one night. All staff we met were very friendly and welcoming. Room tidy and clean. Double bed a bit small for 2 tall adults so we ended up using the sofa bed which was a lot bigger and son had main bed. A comfortable night regardless. Breakfast simple but perfect for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous staff, couldn't be more helpful

Posted Apr 13, 2014
Great hotel with great staff. Only stayed one night but was very pleased with overall experience and value for money.