Ratings based on 32 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from London
Nice hotel next to resortPosted Aug 18, 2014
More than expected. Good experience. Not so friendly staff.
for Everyoneby Rock Chick from South Wales
Nice stay.Posted Jun 14, 2014
Pros: It's in a nice location and convenient for major road links.
Cons: Rooms need to be checked to ensure al lights, heaters or air conditioners work properly.
Location: Good for Celtic Manor Golf Course, RSPB Wetlands Reserve, & good retail park for shopping nearby.
The first room we were allocated was on the dark and chilly side so we asked to be moved, and were pleasantly surprised to be put into a nice, modern refurbished room which contained a mini fridge. What brilliant idea! All UK hotel rooms should have a mini fridge as standard, just like on the Continent. Thought the evening menu in the Restaurant was over priced & needed more vegetarian options.
Recommendedby A verified traveler
Posted May 28, 2014 on Hotels.com
the room had a very bad smell of cigarettes, so bad that we could still smell it on our clothes the next day even though we only stayed one night..
by A verified traveler
Business tripPosted May 1, 2014
Pros: Not too much apart from the location
Cons: REFURB and quickly
Location: It was a business trip
This is a really poor Holiday Inn, it is in dire need of upgrading. It looks shabby and the rooms feel shabby and very tired!
for Business Travelersby A verified traveler
Posted Apr 25, 2014 on Hotels.com
for Business Travelersby Nick9390 from Cambridge
Good ServicePosted Apr 22, 2014 on Hotels.com
For the price a very nice hotel, good rooms and facilities. Only minor complaints would be that rather than getting a double bed I had 2 singles pushed together. the pro to that was I got a massive bed, the con was that if I was lying in the middle of the bed I could feel the edge of both beds. Also I booked this hotel as it had a mini gym - I had no problem with the gym I would just say that it was very "mini". Having said that, now I know I would still more than stay here again.
for Business Travelersby steff from York
One night onlyPosted Apr 1, 2014 on Hotels.com
This was a typical Holiday Inn - comfortable, clean room. The only thing that let the stay down was very slow service in the bar for my evening meal.
for Business Travelersby Alan from Co. Durham
As expectedPosted Mar 22, 2014 on Hotels.com
As with all major hotel chains the hotel and rooms are of a certain standard and mirror each other. The 1 thing that was different in this hotel was the willingness of the staff to provide assistance and information on request - an excellent standard of service.
Recommendedby Anthony19500 from West yorks
BusinessPosted Mar 15, 2014 on Hotels.com
Great except TV channels were to limited
for Business Travelersby SimonMK from MK
What you'd expectPosted Jan 13, 2014 on Hotels.com
Good service, clean hotel and rooms, bar and restaurant fine. Everything you;d expect of this chain.