Mercure Cardiff Holland House Hotel & Spa

4.0 star property
Upscale spa hotel near Principality Stadium

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Cardiff Holland House Hotel & Spa

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Sauna, spa tub, steam room, body treatments, aromatherapy
1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)
Breakfast and dinner served

Overview of Mercure Cardiff Holland House Hotel & Spa

Reviews
8.2

Very good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Cardiff.

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Restaurant

Explore the area

24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Popular LocationLilo's Pasta - Cardiff1 min walk
  • Popular LocationCardiff Queen Street Station5 min walk
  • Popular LocationNew Theatre8 min walk
  • AirportCardiff (CWL-Cardiff Intl.)32 min drive
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Room options

Privilege, Room, 1 King Bed

cleanliness

Highlights

Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 363 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 1 King Bed

cleanliness

Highlights

Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 363 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 1 King Bed, View

cleanliness

Highlights

Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 363 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Triple Room, 3 Twin Beds

cleanliness

Highlights

Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Private bathroom
Hair dryer
  • 250 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Superior Room, 2 Twin Beds, View

cleanliness

Highlights

Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 363 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room, 1 Double or 2 Twin Beds

cleanliness

Highlights

Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Cardiff

Mercure Cardiff Holland House Hotel & Spa is located in Cardiff City Centre, a neighborhood in Cardiff, and is in the entertainment district and near the airport. Capitol Shopping Centre and St. David's are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Barry Island Beach and Forest Farm Country Park. Looking to enjoy an event or a game? See what's going on at Principality Stadium or Cardiff International Arena. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain climbing nearby.

What's nearby

  • New Theatre - 8 min walk
  • Cardiff International Arena - 11 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 14 min walk
  • Cardiff University - 17 min walk

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • Caffè Nero - 4 min walk
  • 200 Degrees Coffee Shop - 5 min walk
  • Heavenly Desserts - 5 min walk
  • Flute & Tankard - 5 min walk
  • The Central Bar - 5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Upscale hotel near Principality Stadium
Close to Cardiff International Arena and Cardiff Castle, Mercure Cardiff Holland House Hotel & Spa provides dry cleaning/laundry services, a bar, and a gym. Indulge in a massage, a body treatment, and a body wrap at Spa Naturel, the onsite spa. Be sure to enjoy a meal at Urban Bar & Kitchen, the onsite restaurant. Free in-room WiFi is available to all guests, along with a conference center and a steam room.
Other perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, smoke-free premises, and free newspapers
  • Meeting rooms, a reception hall, and luggage storage
  • Guest reviews speak well of the pool, helpful staff, and overall condition
Room features
All 172 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 30-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM–10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Spa tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Does Mercure Cardiff Holland House Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Cardiff Holland House Hotel & Spa?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Mercure Cardiff Holland House Hotel & Spa on Apr 3, 2024 start from $68.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Cardiff Holland House Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Cardiff Holland House Hotel & Spa?

Self parking is available for GBP 21.00 per day.

What time is check-in at Mercure Cardiff Holland House Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Cardiff Holland House Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Cardiff Holland House Hotel & Spa located?

Located in Cardiff City Centre, this spa hotel is within a 15-minute walk of Capitol Shopping Centre, Principality Stadium, and Cardiff International Arena. Cardiff Castle and Cardiff University are also within 1 mi (2 km). Cardiff Queen Street Station is only a 5-minute walk and Cathays Station is 14 minutes.

Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 440 out of 1002 reviews" "
Rating 8 - Good. 331 out of 1002 reviews" "
Rating 6 - Okay. 113 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location a short walk from the shops and bars and restaurants.
Stayed 1 night in Mar 2024

8/10 Good

Paul

Traveled with group
Expensive
Stayed 1 night in Mar 2024

6/10 Okay

M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lifts not working
Stayed 1 night in Feb 2024

8/10 Good

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Fabulous communal spaces, clearly recently renovated - foyer, bar and restaurant were lovely. ‘Spa’/pool is looking very tired, steam room out of order. Room was nice, bathroom excellent. Biggest impact was the room phone was out of order, meaning I couldn’t call for room service or complain about the idiot who was making a huge noise at 3-3:30am. With a young daughter with me it was impactful.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great.
Stayed 1 night in Mar 2024

2/10 Terrible

Ryan, Reading

Business traveler
Disliked: Staff & service, property conditions & facilities
Just dreadful. Lift not working. Car par entrance closed. Took 2 hours for dinner to arrive. Requested 4 times to see the manager and each time I was promised I’d get a call.
Stayed 4 nights in Mar 2024

6/10 Okay

Tony

Traveled with family
Liked: Staff & service
Good location , nearby city center and so many restaurants around . Baseman parking space convenient for guest but very small and tight . Room is clean , mattress very comfortable ; however , sound isolation poor as we can heard cars running , people shouting in the street ... Worse part is - we booked a room with three twine beds , but only got three single beds !
Stayed 1 night in Mar 2024

8/10 Good

RHONA

Liked: Cleanliness, staff & service
Lovely place to stay, friendly staff. My only complaint is the excessive parking charges, you would think customers staying over night would receive some discount. £21 is very expensive and really makes a difference to the overall cost of stay .
Stayed 1 night in Feb 2024

6/10 Okay

Gabby

Traveled with family
Staff are a disappointment here except the woman who greeted us. Staff are rude and judgemental.
Stayed 1 night in Feb 2024

General hotel information

Highly Rated Amenities
Beautiful Rooms & Property Cleanliness
Star Rating
4
Nearest Airport
Cardiff (CWL-Cardiff Intl.)
Address
24-26 Newport Road, Cardiff, Wales