Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Avril from London

Carpet, grubby, wardrobe space very bad

Posted Apr 6, 2014
Pros: Where it was located, quite central to everything we wanted to get to, bus, taxis, theatres and entertainments, and not to forget the shopping centres
Cons: Room carpet, and Wardrobe space. Street names please
Location: Everything was central, and easy to get to. Yes I would stay at this again if I have to.
First time at the hotel, I had spoken to the manager, and he was very helpful, couldn't ask for better service, all the staff were hands on. The breakfast excellent choices and very good. Restaurant staff were excellent especially Roberto always a smile whenever he greets you. Not happy with the car parking, but all worked out very good.
2 out of 5
Recommended
for Everyone
by The Lines from Bristol UK

Great for concerts at the Motorpoint Arena

Posted Mar 28, 2014
Pros: Very near to the Motorpoint Arena.
Cons: Rooms need a facelift, new carpet required and paint. The corridors are very shabby and carpet needs replacing, one of the lifts was broken.
Location: Good location, great for the Centre of Cardiff and shops, about 20 mins walk down to Cardiff Bay which is very pleasant lots of bars and restaurants.
On arrival the hotel has a very nice reception, check in was very efficient. Our room needed a facelift, the carpet was very stained, the bed very hard, the shower regulator dial was broken but useable. Breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sunday stay

Posted Mar 26, 2014
Central. Easy parking.nice rooms.nice staff.good restaurants near. Nice tasty breakfast.
4 out of 5
Recommended
for Everyone
by Logs from Mountain Ash

Good location for Motorpoint Arena

Posted Mar 18, 2014
Pros: Breakfast selection and staff were very attentive.
Cons: Mattress needs replacing - sagging with roll together.
Location: Excellent location for Motorpoint arena gigs
The room was very spacious. Nice to have a bath & shower. Iron & board in room. Excellent breakfast. Very uncomfortable bed.
4 out of 5
Recommended
for Everyone
by Me!!

Excellent location for Motorpoint Arena and shoppi

Posted Mar 14, 2014
Across the road from the arena and two minutes from the shopping centre. Hotel was nice, clean and comfortable. Staff were ok, some very good others could do with training in customer service!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Feb 19, 2014
Helpful staff. Good central location and value for money.
5 out of 5
Recommended
for Everyone
by Toby from UK

Great service for a great price

Posted Feb 18, 2014
Brilliant staff very helpful, room very spacious and clean and the food was excellent
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel overall good value

Posted Feb 17, 2014
Pros: Nice reception and a great location.
Cons: Standard of the room
Only issue was we thought the room was rather scruffy; large gaping concrete hole next to the bath, the walls were very badly marked and the main standard lamp the shade was burnt and was literally falling off.
4 out of 5
Recommended
for Everyone
by scott from t

Lovely hotel!

Posted Feb 17, 2014
Brilliant, if your looking for relatively cheap hotel friendly staff and a very very comfortable bed this is the place to stay! Would recommend to anyone if your looking for that criteria!
5 out of 5
Recommended
for Everyone
by tony from anglesey/wales

Close to city centre and all attractions

Posted Feb 2, 2014
Pros: The breakfeast and the staff
Location: The hotel was by all the sites to visit,and the no 6buswas just outside
The hotel was local to the train and bus station.the hotel staff was very friendly they helped us as much as they could.the breakfeast was the best I had had for along time ,and served very hot.I would recommend this hotel to all our friends.