Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orillia, Ontarion

Good accommodation close to airport.

Posted Jun 22, 2015
Pros: Location, comfort, cleanliness
Accommodation was good as was our food experience. Only glitch we had was with internet connection. Staff tried hard to remedy problem but were unable to secure a connection for us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommended

Posted Jun 8, 2015
A welcoming hotel very clean and comfortable . Friendly staff . Nice breakfast we would visit again xx
Comment from Hotel Management
Jun 11, 2015 by Dorota Price, Hotel Management
A few words to thank you for your very positive feedback. We are always delighted to hear when a guest has enjoyed their stay and I will ensure your kind comments are shared with the team. I do hope it is not too long before we see you again. Thank You very much for your loyalty to our hotel. Kind Regards Dorota Price
4 out of 5
Recommended
for Everyone
by A verified traveler from Cornwall

Nice hotel, 15min taxi from Cardiff Center

Posted Jun 2, 2015
Pros: The room was lovely and modern, even though it was close to the road there was sound disturbance. The deal for £25 a night with breakfast was fab
Location: Buses ran regularly as taxi's where at least £7 a time in and out of town so made a huge difference when we found the bus which was £1.80 for adults
Great for the price and room was perfect for the 3 of us, luckily found the bus stop 5 mins away and they run every 10 or so minute. Breakfast was standard for the price and the staff was always there to help.
Comment from Hotel Management
Jun 11, 2015 by Dorota Price, Hotel Management
A few words to thank you for your very positive feedback. We are always delighted to hear when a guest has enjoyed their stay and I will ensure your kind comments are shared with the team. I do hope it is not too long before we see you again. Thank You very much for your loyalty to our hotel. Kind Regards Dorota Price
5 out of 5
Recommended
for Everyone
by A verified traveler from staffordshire, but from Cardiff

Lovely environment

Posted May 11, 2015
Pros: Lovely room
Cons: Don't know
Location: Excellent location. Many things to do.
Over night stay, but would have been comfortable staying longer.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent Staff and a cheap, convenient location.

Posted May 7, 2015
Pros: The staff - hands down
Cons: A bit more choice on the room service menu but the hotel doesn't over sell itself.
Location: The location is great - only 15 mins into town by car and you can also just go up the road to use the park and ride into town.
The staff at this hotel are excellent. Very friendly and helpful. Dan, Kyle and the rest of the team on the front desk do a great job in welcoming you to the hotel and ensuring that everything goes smoothly with check-in/out. Shan and Jane of the events team are fantastic too. The hotel is a basic hotel but I think the staff make it 5*. There are loads of parking spaces, the rooms are clean, beds ok, there is a limited room service menu but definately something that most people can eat. I have been at this hotel several times of the past few weeks and I have found my stays all ok. Even the Night Manager is very friendly at an ungodly hour...more than what I would be. Staff really do make this place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Nice Hotel close & convenient for visiting Cardiff

Posted May 4, 2015
Pros: Location convenient for our purpose. Friendly staff, Comfortable room, good breakfast served with plenty of choice. Liked having the lounge area
Cons: Put biscuits on the Tea/coffee trays, have a bath in the room as well as shower and detachable shower head instead of wall fixed ones in room .
Enjoyed our two night stay , quick check in . Good large car park to use , parking was free to Hotel guests. Excellent staff friendly service . Room comfortable with tea/coffee making facilities , hairdryer and shower gel and hand wash supplied . A relaxing break .
4 out of 5
Recommended
for Everyone
by A verified traveler from Cullompton, Devon

Exceeded my expectations

Posted Apr 21, 2015
Friendly welcome, comfortable if functional room, quiet, very good breakfast
2 out of 5
by A verified traveler from cardiff

Posted Apr 13, 2015
Excellent genuine reception Dan couldn't do enough. Fri night experience awful with no control over a group booking of sports kids and Parents. Kids running shouting abusive on corridors at midnight. Parents In bar With no control.Night porters oblivious until informed. We were away with child. Unacceptable as hotel has duty of care to its residents and health and safety.
4 out of 5
Recommended
for Everyone
by A verified traveler from cardiff

Breakfast

Posted Apr 12, 2015
Lovely rooms lovely breakfast plenty to choose from and real friendly staff.
Comment from Hotel Management
Apr 17, 2015 by Dorota Price, Hotel Management
Thank You very much for your kind review. I am very glad that we have made you feel comfortable and that you have enjoyed our facilities. My team would be more than happy to welcome you here in Cardiff again in the near future. Kind Regards Dorota Price
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 6, 2015 on Hotels
Comment from Hotel Management
Jun 20, 2015 by Dorota Price, Hotel Management
Thank Your for leaving your valuable comments. Kind Regards