Ratings based on 438 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire

Nice location, very close to town centre.

Posted Jul 13, 2015
A nice hotel, helpful and friendly staff. Bedroom was a good size and a minor point would be that the bathroom was quite small. Both rooms were very clean. The spa area was also very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from worcester

Great hotel in middle of Cardiff

Posted Jul 13, 2015
Pros: Nice atmosphere.
Location: Centre of Cardiff great location.
The room was a superior room very spacious and clean. Used the spa, swimming pool was lovely very hot jacuzzi but nice. Breakfast was lovely food freshly cooked all staff so very friendly and helpful to everyone. We were there to see the cricket which finished a day early so missed it not the hotels fault !!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
Nice breakfast and decor. Great shower and location was perfect. Highly recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Nice hotel

Posted Jul 6, 2015
I wish they would have served us what we wanted to eat in the restaurant rather than the standard set lunch menu at noon on a Sunday. THE restaurant was empty except for 1 other table.But it seemed too much trouble to the manager. Nk
5 out of 5
Recommended
for Couples
by A verified traveler from Fareham

great hotel in city centre

Posted Jul 6, 2015
Pros: city centre location; lovely big pool in spa; comfortable air conditioned room; superb restaurant;
Cons: lighting in public areas throughout hotel was very dim
Location: very central; specialist shopping; castle; spent all day in the Museum of Wales...
I had a most enjoyable weekend break
4 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire

Posted Jul 6, 2015
Pros: Spa facilities
Location: Not far from Castle and Museums, lus biug shopping zones
City centre location, close to all the facilities. Bus stops outside and a Wetherspoons opposite which generated a bit of noise, but the triple glazing helped. Nice air conditioned rooms and excellent spa facilities/
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Fantastic hotel

Posted Jun 14, 2015
lovely room, huge comfy bed and the overall hotel was fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa, La Pampa, Argentina

Muy buen hotel

Posted Jun 13, 2015
Pros: la ubicacion y habitacion
Cons: no
Un hotel lujoso, con todo lo que tiene que tener, el personal muy atento, la ubicacion genial. Lo unico malo es que el desayuno no esta inluido, pero por 10 libras tenes el desayuno ingles completo, ademas del continental.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to shops

Posted Jun 8, 2015
Excellent hotel but if u want to sleep don't have front room overlooking the bars very noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Best hotel in Cardiff

Posted Jun 8, 2015
I'm not the most smartly dressed person but was treated with great respect unlike other high end hotels in Cardiff. The facilities were brilliant and it had everything I needed. Food was delicious and very prompt. 10/10 will be staying there again!