Outdoor pool, sun loungers
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Reviews of Manatus Hotel

3.5 out of 5
Manatus Hotel
Tortuguero, Colorado, Limon

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, from pickup in San Jose by Monika through to the hotel, room, food and tours! All was exceptional & the staff were all very welcoming & friendly. It made an excellent start to our honeymoon!
Stayed 2 nights in Nov 2019
Response from Maria Fernanda Gonzalez on Jan 24, 2020
Dear Friend: Greetings from Manatus Hotel…!!! Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors always be open. Kind regards,

10/10 Excellent

Louisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great and the staff very friendly and knowledgable. The hotel organised our transfer from San Jose which made it easy to get to. Included in our stay were a trip to the nearby town of Tortuguero and 2 trips on the canals wildlife spotting. The guides were great at spotting reptiles, monkeys and sloths so it was a great experience. All meals are included during your stay as it is out of the town.
Stayed 2 nights in Sep 2019

6/10 Okay

Guy

Liked: Staff & service, property conditions & facilities
OK. Air conditioning is a huge plus
The good reason to visit Manatus is the air conditioning in the rooms, which no other hotel has in Tortugero. Other than that- this is a very expansive 3 star hotel. Food is very basic. Service is good though, like in most places in Costa RIca.
Stayed 2 nights in Jul 2019
Response from Manatus Hotel on Jul 17, 2019
Dear Guy: Greetings from Manatus Hotel…!!! We appreciate your comments. We work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors always be open. Kind regards,

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must-do visit to Costa Rica
Great place, amazing environment, included tours were very special led by Luis and our driver Danny. We saw crocodiles, all 3 species of monkeys, sloths, iguanas, many types of birds, bats etc. Food was plenty, but average, otherwise, I could not recommend this place enough. Even the kids loved it!
Stayed 2 nights in Dec 2018
Response from Maria Fernanda Gonzalez on Dec 26, 2018
Dear Spencer: Greetings from Manatus Hotel…!!! Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors always be open. Kind regards,

6/10 Okay

john, usa

Liked: Cleanliness
Decent hotel
This is a very good standard hotel for what part of the world you are in. You are in the middle of a rainforest with little to no resources. The air in the room fails between 1 and 3. Expected. The transportation to and from the public boat was spotty at best. The Food is decent, I only got sick once which is pretty good for my stomach. All that said you don't come here for the hotel of the food or service. It's all about the nature. This is as good as it gets... Would I stay here again, probably not just for the lack of communication with the manager. He knew little to no English and could not address issues or even when we wanted an upgrade on a tour.

10/10 Excellent

john, kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great place.
We had a great stay. All of the staff were fantastic. Food excellent. Tours with Luis and captain Danny were a once in a lifetime experience. We still don't know how they can spot some of the animals. Sloths, monkeys, Jesus Christ lizards, caimans, toucans, green herons, little blue herons, tiger herons, bats, oropendola. We felt like we were the only people in the resort, with everyone catering to our every wish. It is a small exclusive resort in a most remote place. Well worth the money. It's an adventure just getting there.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ella, Boca Raton, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manatus Hotel in tortuguerro
We purchase a package for 2 nights and 3 days, which included transportation from SanJose. They refused to pick us up from the hotel in Alajueha which is 5 km from the the airport, so we had to take a taxi to another hotel, which was a nuisance at 5 am. Overall it is the best hotel in the area, the staff is amazing and goes out of their way to please you. Food is average. Bed is not supercomfortable , but adequate.We had a great time! Bring cash with use, they don't have ATMs.

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Paradies
Wunderschöne, kleine Lodge am Ufer der Lagune. Super freundliches und hilfsbereites Personal. Tolle Ausflüge, sehr gutes Essen!
Stayed 2 nights in Nov 2019
Response from Maria Fernanda Gonzalez on Dec 22, 2019
Lieber Gabriela: Grüße aus der Manatus Hotel… !!! Vielen Dank für Ihre Anmerkungen. Wir freuen uns, dass Sie Ihre Zeit bei uns genossen haben. Wir arbeiten jeden Tag sehr hart, um unseren Kunden hier eine wundervolle Zeit zu bieten. Wir hoffen, dass Sie uns in Zukunft wieder besuchen können, unsere Tür ist immer offen. Mit freundlichen Grüßen

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Manatus Hotel Staff on Dec 11, 2018
Dear Peter: Greetings from Manatus Hotel…!!! Thank you very much for your comments. Kind regards,

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Preis-Leistung war enttäuschend. Die einzige komfort Einrichtung war die Klimaanlage.
Stayed 2 nights in Nov 2017
Response from Maria Fernanda Gonzalez on Jan 18, 2018
Dear Customer: Greetings from Manatus Hotel...!!! We are very sorry if you had an uncomfortable stayed. We hope to hear about you in the future. We are working very hard to be better every day. Regards,

8/10 Good

LIBER, Uruguay

Liked: Staff & service, room comfort
Deben mejorar
Es ilogico lo que sucede con el precio del traslado. El hotel cobra usd 75 por persona por traslado regular en bus de san jose a la pavona ( aproximadamente 3 hs e incluye desayuno o almuerzo) y traslado en lancha de la pavona al hotel. Si quieres solo tomar la parte del traslado en lancha ( sin el bus y sin almuerzo o desayuno) tambien te piden usd 75 por persona. Las camas crujen y los cochones no son suficientemente buenos La comida buena y el personal del comedor excelente No esta al nivel de un hotel todo incluido por el que se paga 400 dolares la habitacion por noche

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleine Oase inmitten der Natur
Es werden schöne Touren mit dem Boot auf den Wasserwegen angeboten. An- und Abreise organisiert man besser selbst, da die Hotelpreise deutlich überhöht sind.