Ratings based on 28 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Familiesby Geraldinefrom Dublin
Diamond hotelPosted Oct 21, 2014 on Hotels.com
A lovely hotel, great staff and wonderful facilities.
Recommendedby A verified traveler
Carlow interludePosted Oct 12, 2014 on Hotels.com
We enjoyed this hotel. Very convenient to major highways.
Recommendedby Karenfrom Fredericksburg Va
Pleasant experiencePosted Oct 12, 2014 on Hotels.com
Definitely would stay there again. Room was very nice staff very friendly
for Couplesby Garyfrom ireland
broken bed only let downPosted Oct 5, 2014 on Hotels.com
Only issue we had was that the bed was surprisingly broken! staff was fantastic in bar, at reception and in gym
for Familiesby Earlfrom Naas
Posted Sep 9, 2014 on Hotels.com
I requested a hillside room, its not granted.. Avoid room 411 its very noisy. I expect a climate control in our room but to my dissappointment there's none..... The kids enjoyed the dome.
Recommendedby MARYfrom LAOIS
Posted Aug 16, 2014 on Hotels.com
Initially rang to confirm room, double & single bed as stated,I was bringing my niece & elderly mother,wanted room ready when arrived but hotel couldn't confirm booking,with booking number, said not valid, 5 calls later said to come down room would be ready. Arrived hotel at 18:00 told room only had double bed available but could check in get single bed up as soon as could,couldn't straight away as they were busy.Explained had rang numerous times to have this ready on arrival.Checked in,unpacked & went get food in the restaurant,arrived back room before 20:00 still no single bed in the room.Rang reception,told they were busy.I explained I had a child wanted to go to bed & I had had paid for 2 nights in a four star hotel & it was ridiculous at this stage. Finally 20:30 I had to move rooms & I got what I booked & paid for. At which stage I was angry & frustrated,night was ruined. Only for my mother & niece I wouldn't have stayed in the hotel,whole experience really upset me. While the room we eventually got was lovely & the food & catering staff were excellent. The initial experience of having been told booking number not valid, numerous calls to know if room was available, or if I would be going away for the weekend, to then arriving at hotel & incorrect room given, the lackadaisical attitude of the reception staff, very upsetting & overshadowed the whole weekend. I had to argue so much on the first night I would think twice before visiting again which really is a pity.
Recommendedby A verified traveler
Posted Aug 13, 2014 on Hotels.com
for Couplesby A verified traveler
Posted Jul 22, 2014 on Hotels.com
Recommendedby Maxifrom Australia
Bed was amazingly comfortablePosted Jun 29, 2014 on Hotels.com
Sorry it was for only one night
for Everyoneby TrevorRfrom Enniskillen
Would probably stay againPosted Apr 26, 2014
We have stayed here twice and would probably stay again, but the hotel needs upgrading in some areas. The reception staff were friendly and very helpful. Staff in bistro bar were excellent, as was the food.The hotel is starting to look a bit scruffy on the outside. Some outside lights not working, which makes the steps a bit tricky in the dark. The restaurant is too small for the crowds at breakfast. Poor lighting in bedroom and bathroom. TV old and small screen with poor choice of channels. Bathroom plumbing tired -- bath tap loose in wall. Bed was old and sagging in the middle. Wi-fi worked well. Breakfast menu was excellent. With some attention and refurbishment it could really be a 4-star again.