Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
2.4 out of 5
50% of guests recommend
3.2 Room cleanliness
2.9 Service & staff
2.9 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from West Texas/Eastern NM

Meh

Posted Sep 20, 2014
Pros: There were no current leaks in the ceiling.
Cons: Proper cleaning, customer service training for clerks.
Location: It was Carlsbad, so not a whole lot.
The room smelled. The staff wasn't nice, but they weren't rude either. The bathroom hadn't been properly cleaned. Lastly, they charged more at the time of charging my card than what was advertised on expedia.
1 out of 5
by A verified traveler

Iffy hotel

Posted Aug 14, 2014
The receptionist was really rude and the carpet was filthy. My babies legs turned black from crawling on it. The beds were clean and fresh Nd comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Not bad for the price

Posted Aug 12, 2014
Location: It's located on the main avenue where everything is near.
It wasn't that bad for the price. It was clean & comfortable, it has microwave & fridge which was helpful for me. It's a good option if you want to stay overnight while traveling.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice folks

Posted Jul 26, 2014
Had to leave for an emergency root canal in the middle of out stay. They folks in the front office refunded my money and wished me well.
2 out of 5
by Larry from Central Texas

99 bucks doesn't buy what it used to?

Posted May 13, 2014
Pros: clean, and plenty of hot water
Cons: TV did not work. TV remote did not work. WiFi did not work and apparently has not worked in quite some time even though it is advertised on line .
Location: Carlsbad Caverns is something everyone should see. Guadalupe Mtn. National Park is a hiker's paradise
Carlsbad is now an oilfield town. hotel prices are high. for 99 bucks I got a clean room with hot water, a TV that did not work with a remote that did not work and WiFi that did not work, and apparently has not worked in quite some time, even though it is advertised on the sign out front.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not spectacular but good for a nights sleep.

Posted May 4, 2014
The room was clean and smelled of perfume covering bleach. This place is being run by a family who has limited cash so don't expect frills or chairs that hold together but the beds was comfortable and the shower got the job done. Oh yeah you not get soap so bring shampoo.
5 out of 5
Recommended
for Everyone
by A verified traveler from albuquerque,nm

The staff was friendly

Posted Mar 10, 2014
The stay at this hotel was great. The lady at the front desk was very welcoming and friendly. The cleaning crew was really friendly as well. Its very clean there.
3 out of 5
Recommended
for Everyone
by bob from ca

carlsbad

Posted Aug 14, 2013
The room was clean .The pool was nice and refreshing .This is a older motel without a lot of bells and whistles .I would stay here again. The only disapointment was the continetal breakfast it was only coffee and packaged pastries that were gone by 8:00 .
1 out of 5
by A verified traveler

Gross but available.

Posted Jun 27, 2013
On a positive notes, it has a roof so you're not outside. Otherwise it's very dirty. The sheets were sticky from detergent (I hope..) and the towels were maybe 40 years old. The towels were terrible enough to make my dad complain about them for the next three days. It's a motel where you keep your shoes on and you try not to touch anything. Sleep with your clothes on. But again, there's a roof. Also it wasn't even cheap. Compared to other motels/hotels in the area it was on the bottom end but it was a lot more expensive than the big cities in New Mexico.
3 out of 5
Recommended
for Everyone
by A verified traveler

not as bad as expected, decent place...no frills

Posted Aug 11, 2012
Pros: cold AC, fridge and Microwave
better than expected, price OK for Carlsbad, clean, cold AC. They are in process of renovating rooms so should get better as they progress