Ratings based on 277 Verified Reviews
They paid and stayed. We double-checked.
2.6 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.2 Hotel condition
They paid and stayed.
by A verified travelerfrom Texas
Disappointed!Posted Jan 7, 2015
Mold on the bathroom ceiling. We were checked in to a room with an existing broken lavatory faucet. We were told that we had to move out so the faucet could be fixed. It was freezing outside so we stayed put and didn't use the faucet. Would not recommend this hotel to anyone!
for Everyoneby A verified travelerfrom Tucson, AZ
Comfy warm bed on our snowed in day in CarlsbadPosted Jan 7, 2015
Pros: They had waffles at the continental breakfast.
Cons: In our room the bathroom light cover was cracked and one arm chair had holes worn through the armrest. Great other than that.
Everything we needed. Fridge, microwave, iron, hairdryer.
by A verified traveler
Cold and smelled like old smoke..Posted Jan 6, 2015
We arrived and the staff was awesome. But the room smelled like smoke and the rest room was small , no room to move around kept running in the walls.
by A verified travelerfrom california
Not clean!Posted Dec 31, 2014
The room smelled of stale smoke but it was a non-smoking room, needed a lot of repairs, and the bathroom floor was still dirty/dusty. I can't expect much from a hotel where most of the staff looks related and they can work in sweat pants and T shirts. I expect more for $140
by A verified travelerfrom El Paso Tx
To expensive for the quality of the hotelPosted Dec 16, 2014
The beds were horrible and the shower worse, the tub over flooded it was just not good
for Business Travelersby A verified travelerfrom Arizona
Working Man's MotelPosted Dec 13, 2014
Pros: It was available when we needed it and it served our purpose of an overnite during our travels.
Cons: The mattress needed changing.
Location: Carlsbad, NM. The name says it all as Carlsbad Caverns is nearby drawing thousands of visitors annually. Barbecue and breakfast spots are good.
The motel shows the wear and tear of working people. There are many oil field types in the area with many staying in the motel. Our only real gripe was the mattress wasn't up to par. The room was clean and neat and everything worked fine.
by A verified traveler
Paid way too much!Posted Dec 1, 2014
Pros: Manager did give us a $30 break on the price since our heater did not work.
Paid way too much for a room that we had to clean before using, the heater did not work and the room was in general disrepair.
for Business Travelersby A verified travelerfrom Bellevue, WA
Not professionally runPosted Nov 10, 2014
Pros: Conveniently located.
Cons: Staff needs to be re-trained.
Location: Quite a few restaurants nearby.
Front desk people did not have adequate knowledge and training to provide decent services. TV and a light did not work in my room but got no help. Called front desk a couple of times but the phone just kept ringing. The size of the room was decent, but the refrigerator was making a hammering noise which made it difficult for me to sleep.
for Everyoneby A verified traveler
Posted Oct 28, 2014
A bit over priced for the condition of the hotel, but considering the area it was cheap.
for Business Travelersby Chasfrom Bernalillo
Fit the bill during an oil boomPosted Oct 27, 2014 on Hotels.com
Sheets were clean the room did not stink and the bed was comfortable. Considering this was the only place that had rooms left in town, it fit the bill.