3 outdoor pools, open 5:30 AM to 8:00 PM, free cabanas, pool umbrellas

Reviews of Carmel Valley Ranch, in The Unbound Collection by Hyatt

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 708 reviews" "
Rating 8 - Good. 125 out of 708 reviews" "
Rating 6 - Okay. 47 out of 708 reviews" "
Rating 4 - Poor. 24 out of 708 reviews" "
Rating 2 - Terrible. 16 out of 708 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shilu

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended!! The room is clean and spacious. However the pet fee is a bit high and it didn't show the cost when I reserved the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Navanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Simone, Saratoga

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Unfortunately we were there during construction so no playground on site right now but it sounds like they are remodeling for something bigger and better. We are excited to return and see what it is!
Stayed 2 nights in Feb 2024

10/10 Excellent

Aleks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 3 nights in Jan 2024
Response from Stephanie Sarpy - Front Office Supervisor on Feb 7, 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I completely loved the ranch but was little confused how some workers didn’t seem to care at all. One ins
Stayed 1 night in Jan 2024

8/10 Good

marius

Stayed 2 nights in Jan 2024
Response from Stephanie Sarpy - Front Office Supervisor on Feb 7, 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!

10/10 Excellent

Annie

Stayed 3 nights in Dec 2023
Response from Stephanie Sarpy - Front Office Supervisor on Feb 7, 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!

8/10 Good

MANAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property for family with kids. Sports ( Golf, Tennis, Pickleball, Swimming, Hiking) facility is fantastic. Good dining options around the facility.
Stayed 3 nights in Dec 2023
Response from Stephanie Sarpy - Front Office Supervisor on Feb 7, 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!

8/10 Good

Barbara

Always spectacular. The oak trees, vineyards, lavender.
Stayed 2 nights in Dec 2023
Response from Stephanie Sarpy - Front Office Supervisor on Feb 7, 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!

10/10 Excellent

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this resort, and it was just as stunning as I remembered. Absolutely beautiful property with wonderful rooms and helpful staff. My only small gripe would be that some of the outlets in our room didn’t work, and the headboard light was not working for some reason as well. Overall another amazing stay. You won’t regret vacationing here!
Stayed 3 nights in Nov 2023

4/10 Poor

Victor

Traveled with family
Disliked: Cleanliness, staff & service, amenities
To the restaurant: please don't serve the same vegan dish under two menu headings (cabbage, mushroom.) The vegan pasta was gross. Please up your game here I can spend this much money in SF for easily better vegan food at Shizen or similar. Also, no one in any department on the property answers the phone. Seriously. In room dining, guest services, activities, 10 calls each no answer.
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony, Glendale

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my wife and 8 month old daughter for one night on trip back home from Northern California. When you have a baby it’s not easy to feel accommodated at places you stay but this hotel resort was very welcoming to families of all ages and sizes. We loved our stay here and actually wished we could stay an extra night. The rooms were spacious and quiet. Plus the property is large enough to go for a walk and see deer and turkeys grazing. Also they have shuttles that will pick you and bring you to clubhouse if you need a lift. Highly recommended and we look forward to staying here again.
Stayed 1 night in Oct 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jay

Stayed 3 nights in Oct 2023

4/10 Poor

Andrii

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A/C filled the room with bad smell Staff lost paperwork and implied I tried to avoid paying pet fee: during the check-in I told receptionist I have a dog, agreed to pay the pet fee and filled out the pet form. The next day staff was investigating dog noise and I said our dog was quiet. Staff told me I didn't pay the pet fee and I should fill out the form, when I told them I did fill it out during the check-in they continued to insist I need to fill it out and implied I was lying. They did not apologize for making a mistake until I confronted them.
Stayed 3 nights in Oct 2023

10/10 Excellent

Solange

Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Great spot for a family vacation.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highest Number of Stars
Great location all around with fantastic service, beautiful room and just great people
Stayed 2 nights in Sep 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Overrated and overpriced
I stay in a lot of upscale hotels, but this one is extremely overrated and overpriced. I had wanted to stay at the CVR for some time now, and I am very disappointed with my stay. The property is so spread out that you need to take your car to the lobby or get a golf cart ride. Needless to say that nobody hangs out in the lobby unless they are passing through to go to eat. Rooms are not easily accessible and you need to lug your bags up and down stairs. Breakfast buffet was subpar with a very limited choice of food. Croissants were hard/old, à la carte avocado toast was tough, and eggs were rubbery. The buffet was not worth the price at all. The waiters seemed bothered when we asked them something and did not make us feel welcome. We did not eat dinner at the restaurant, but went to Lucia at Bernardo which is amazing. We changed room because we could hear the busy road from our room even though we had requested a quiet room. Our second room was nice. I paid almost $2000 for 2 nights. This 2-night stay was worth $800 at most. This place is overrated. Service it not what you would expect for the price. I would not stay there again.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge lobby was nice. Otherwise our experience was totally disappointing. Our room was false advertising. The room condition didn’t match description for the high cost we paid. The room was filled with a bad odor, and came with a dusty outdoor tub that is street-facing. We reached out to the staff, who kept us waiting for 30-45min and never got back to us. We wouldn’t want to stay in the room even if it were for free. We ended up departing the property. This experience ruined our vacation :(.
Stayed 2 nights in Sep 2023

10/10 Excellent

Eudora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a breathtaking and relaxing resort. The room, amenities, and staff members are impeccable.
Stayed 2 nights in Aug 2023
Response from Stephanie Sarpy - Front Office Supervisor on Aug 29, 2023
We are so glad you enjoyed your stay! Thank you for your lovely comments and we hope to see you again soon.

10/10 Excellent

Cyrus

Liked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Stephanie Sarpy - Front Office Supervisor on Aug 29, 2023
We are glad you enjoyed your stay!

10/10 Excellent

Mhari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Stephanie Sarpy - Front Office Supervisor on Jul 7, 2023
Thank you for taking the time to share your feedback. We hope you visit again soon!

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun for kids and adults that have a lot of activities and they’re pool is open 24 hours with warm water we love it
Stayed 2 nights in Jun 2023
Response from Stephanie Sarpy - Front Office Supervisor on Jul 7, 2023
Thank you for taking the time to share your feedback! We hope to see you again soon!

8/10 Good

Alicia

Stayed 2 nights in Jun 2023
Response from Stephanie Sarpy - Front Office Supervisor on Jul 7, 2023
Thank you for taking the time to share your feedback! We hope to see you again soon!

6/10 Okay

Yoon Sung

Traveled with family
Disliked: Cleanliness
Room was not clean and not prepared throughout
Stayed 2 nights in May 2023
Response from Stephanie Sarpy - Front Office Supervisor on Jul 8, 2023
Thank you for taking the time to share your feedback! I am sorry that the room was not thoroughly prepared for your arrival. We hope we are able to make it up to you in the future.

10/10 Excellent

Nairobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful. The staff was great, the food was amazing, the room was lovely. I brought my wife there for her birthday. She wanted a relaxing, stress free getaway and this place checked all the boxes. Can’t wait to go back.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Kathy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, awesome food, friendly staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Yoo Jung, Mountain View

Stayed 1 night in Feb 2023

8/10 Good

Perry

Stayed 2 nights in Feb 2023

10/10 Excellent

Jared

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip
Front desk extremely nice, had them make up the room special for our anniversary. :)
Stayed 2 nights in Jan 2023

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property. The property is vast and its amenities are plentiful. I wish we could have stayed longer.
Stayed 1 night in Dec 2022

6/10 Okay

David

Liked: Amenities
Disliked: Property conditions & facilities
room had a water leak, staff was slow to repsond.
Stayed 2 nights in Dec 2022

6/10 Okay

Una

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Enjoyed our stay but felt it was really overpriced for what it was. Service was exceptional but the rooms were basic and lots of the activities had additional fees. I think this property is more suited for the ultra rich who can afford all of the extras that would have made the stay extra special and not your average joe who decided to splurge for a special treat.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for families!
We really enjoyed our stay. We were there to celebrate my husband's birthday and they sure made us feel special with welcome treat & champagne. We had fun hiking on the premise and visiting the little farm for a meet & greet with the animals. The only downside I'd say is that the pool that allows children is 2 minute car ride away. We didn't end up going to the pool as logistics would be too much hassle with our toddler. Regardless, we're very happy with our stay!
Stayed 2 nights in Oct 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, service and food were great. Definitely will come back.
Stayed 3 nights in Oct 2022

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hilltop yoga was great and great to be able to walk around the grounds, garden ,vineyard, club house etc. The spa facility was excellent and the employees at the spa were great and attentive. The room was nice and private and spacious. Was not a fan of the food in the main dining and the drinks were ok, weak.
Stayed 1 night in Aug 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Shalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

JILL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Family friendly
Stayed 4 nights in Jul 2022

10/10 Excellent

Olga, stanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022