Ratings based on 61 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby D
Overall thoughtsPosted Oct 7, 2013
Pros: The location of the hotel was perfect for us. The 24 hr coffee is a bonus. There was absolutely no outside noise or disturbances.
Cons: We thought that all was great!
Location: It was fantastic for us because it was easy on and off the highway. Two great restaurants on the property was very handy too.
We arrived at the hotel at approximately 10 PM the front desk clerk was friendly and worked through a problem with Expedia. This took time but it was all worked out in good order. The staff were all friendly and the breakfast food was delicious. Our room was clean and comfortable. Love the fact that there were enough plugs to charge up all of the electronic gadgets we need for work and play. I would recommend the Hampton to all.
Jan 24, 2013 by Teresa
We appreciate your review! Thanks for all those stars! I'm glad our front desk agent was able to take care of the issue with your Expedia reservation quickly and efficiently. We strive to take action to solve all of our guests problems. It's our pleasure to serve a great hot breakfast spread every day and greet every guest with a smile.
for Everyoneby Spike
Was My Stay for New Castle and Could Still BePosted Sep 25, 2013
The facility is in the midst of renovations. If it wasn't for the amazing staff, I would wait until the renovations are complete.
Jan 24, 2013 by Teresa
Hi Spike, Thank you so much for your honest feedback. I'm pleased to hear that our amazing staff filled your stay with hamptonailty!
for Personal Eventby A verified traveler
Posted Aug 13, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Aug 7, 2013 on Hotels.com
Recommendedby Gumba from GALES FERRY CT
Very Convenient, Clean AffordablePosted Aug 5, 2013 on Hotels.com
Nice Clean hotel. Easy access, close to food. GREAT BREAKFAST!
Jan 2, 2013 by Teresa
Gumba! I'm so glad to hear that you enjoyed our SuperStart Breakfast! We pride ourselves on friendliness, cleanliness, comfort, and convenience. Thank you so much for your 5 star review! We can't tell you how much we appreciate it!
for Business Travelersby A verified traveler from Lancaster,PA
Posted Jul 23, 2013 on Hotels.com
Great room and bed! Service could have been more friendly!
Jan 5, 2013 by Teresa
Hello! We're so glad you slept well in a great guestroom and enjoyed the Hampton Bed Experience. We will take your feedback regarding service and share this with our staff in an effort to enhance our service experience. Thank you very much for sharing!
for Business Travelersby Mike from Maryland
Good ValuePosted Jul 22, 2013 on Hotels.com
Quality hotel and good value. Very busy because of its unique location for travelers. We checked in at 11 pm and it was very busy. Our room was quiet and clean, what else do you want? Breakfast was fast-foodish but hot and clean. Can not complain about anything other that the additional taxes. The room was @$115 but they tacked on over $30 in taxes. I guess that is New Jersey for you.
Jan 5, 2013 by Teresa
Hi Mike, Thanks for staying with us! It's our pleasure to provide a quality stay at a great rate for our guests. I'm glad your room was quiet and clean, but I am sorry to hear that you felt our breakfast was not up to par. We generally receive great comments about breakfast, so I was surprised when reading your feedback. I do apologize for the taxes on the room, we charge 15% on hotel rooms in New Jersey. We sincerely appreciate your review, thank you for sharing your concerns and feedback with us.
for Personal Eventby Mike
Posted Jul 14, 2013 on Hotels.com
Posted Jul 9, 2013 on Hotels.com
for Getaway With Friendsby Shirley from New Jersey
A great hotel with and Applebees in the parkinglotPosted Jul 2, 2013 on Hotels.com
I love the hotel and the staff was great. The only thing that I didn't like was the bed. It was so soft that my husband and I couldn't get confortable. I feel in because it was to soft of a matress.
Jan 14, 2013 by Teresa
Shirley, Thank you for your 5-star review of the Hampton Inn Pennsville! I'm so sorry to hear that you didn't enjoy the Hampton Bed Experience. The mattresses are very plush which can be too soft some. Our staff will sincerely appreciate your kind comments and kudos, we hope to see you again soon!